I hired a designer to design the home page of my site. The designer quoted me a design with “two rounds of revisions”. My first design was completed and I asked for my first revision to which I received. I asked the designer if I had another revision to which she confirmed by email that I did. When I asked for the second revision the designer then decided that I was asking for too much even though I asked for no more or less than the revisions that were previously made. the designer then decided to explain that she was only doing me a favor on the first revision and that she typically doesn’t do the amount of revisions I had asked for. The designer then asked for more money to which I had a problem with.
My complaint is this, it is very simple if you the designer explain the services that your provided upfront. the designer could have very easily explained what constitutes a revision. It is not good business to lure customers in with vague descriptions and then decide to get descriptive throughout the process when the designer is the one setting the standard in the first place. I am out $250 with no design. I have nothing in my possession for what I spent.
I would never recommend weheartwebsites.com to anyone.