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Value Plus review: Unauthorized charges 98

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Author of the review
4:21 pm EDT
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I discovered this company had taken 3 monthy payments from my bank account for $16.95 each. When I called the 800# I let them know I had ordered nothing and demanded to know also where they got my card info. I had ordered a couple of things online in the weeks prior to their first charge so I assume they phished my info. The rep only answered the phone as "Membership Services" and could not tell me for what type of membership I was being charged for or how they got my card #. He could not find me in his files he claimed. I asked for a supervisor and "Jim" got on the line answering "Gardens Alive". One of the products I ordered from an ad I saw on TV was for a miracle grass seed. In any event I'm connecting the dots and feel this online order is where they got my info and then they try to tell me I've subscribed to some garden club. I suppose they figured me for some senile old lady but I'm one consumer sick and tired of these ripoff artists and I'll fight to see these unscrupulous people put out of commission. The supervisor also claimed to not have me in his files either (and therefore could not submit back my money) but I believe it is only because I was demanding to know from the git go how they got my card #. I've been reimbursed by the bank and am filing a dispute form with them (CAUTION: anyone else most banks can only go back 60 days on a debit card transaction) and will put in the dispute form that this is fraud for my bank to pursue. Also I have downloaded a Minnesota State Attorney General complaint form as this is the address showing on my bank statement and will file charges there as well. Complaints will also be filed with the BBB.

98 comments
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Bethany Beach
, US
Apr 21, 2022 12:20 pm EDT

How do I get my dang refund back can anyone help me bank can't have to go through consumer but then consumer says they didn't take it out what do I do now

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Franklin A. Darley
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Aug 07, 2008 12:56 pm EDT

They are taking money from my credit account that I have okaied, 16.95 $ each month. I have ordered things from the internet but I have not subscribed to anything. I paid for what i have received from them. I want them to replace my money.

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Lyudmila
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Jun 10, 2008 7:17 am EDT

I have unauthorized transaction on my GM credit card for the amount of $16.95. Is this a FRAUD. I have no idea what WC VALUE PLUS -V is. Contacted my credit card Customer Service, my case # [protected]. There is no phone number for this company. Please, advise something about it. Can I reverse this transaction?

Thank you,
Lyudmila.

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Dominga A. Tejeda
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Feb 17, 2008 5:57 am EST

A charge of $16.95 & 16.95 by WC Home Play-V and WC Value Plus-V has been made to my credit card for something I didn't purchased or ordered. It appeared on my card statement report on January and February.

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Val Marquez
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Jun 21, 2008 5:14 pm EDT

This is not a comment, this is a complaint due to the money it is taking from my account that I never authorized from my account. Please I am asking to refund all my monies that was taken from my account asap. I also would like to know what company was authorized to be taking out every month. It shows up on my checking account as: WC VALUE Plus. I have no knowledge about this company, please let me know what I can do because if i don't receive all my money I will contact the state attorney generals office here in California where I live.

Thank you very much for your cooperation in this matter.

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James Bennett
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Oct 11, 2008 6:03 pm EDT

I have been charged $19.95 for an unknown charge. I don't know who the company is and there is no explaination of the charge.

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Rosalie Navarrette
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Jul 22, 2008 4:33 pm EDT

Same here! I was charged twice yesterday, once for $24.95 by WC *VALUE PLUS-V , and again for $24.95 by WC *FUNSOURCE MNTHLY-V. I've tried everything I can to get the amount refunded to my debit card, to no avail. What I want to know, is how it is so easy for someone to access my credit card without any authorization or personal info to verify it, and just charge me for things I've never ordered, signed up for, or heard of. The company valueplusonline.com was straight out lying to me about the charges, and they have not gave me a refund for the charges. They want more information from me, then they needed to get the money from my account in the first place. Why won't any legal action finally be put on them? They rip off so many... I can't believe how common their scam is and how many people also have the same fraudulent charges by the same company. Although they do use various names and abrrev.

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THIMBLE4U
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Jul 07, 2008 2:42 pm EDT

This company is charging my account a monthly fee of $16. 95 that is unauthorized and needs to be investigated. I was checking my account statement and found that it has been charging this amount for at least 4 months i do not want it to continue please help

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cynthia
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Aug 12, 2008 7:29 am EDT

i finally found a number to call if you need to cancel this ridulous scam...[protected]..i too have been taken for 16.95 each month for 5 months but just now was able to cancel via this number

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STEVE
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May 23, 2008 5:39 am EDT

TODAY I HAD A $16.95 DEBIT TAKEN OUT OF MY CHECKING ACCOUNT AND DID NOT AUTHORIZE IT. I CALLED THE BANK AND THEY SAID IT WAS BY DEBIT CARD AND THAT IT WAS A CHARGE FROM WC VALUE PLUS-V AND NO PHONE NUMBER. I HAVE PRINTED OUT ALL OF THESE COMPLAINTS AND WILL TAKE TO THE BANK TO SEE IF I CAN GET THEM TO REVERSE THESE CHARGES. THESE COMPLAINTS GO BACK TO 2006! WHY HAVEN'T THESE PEOPLE BEEN STOPPED BY NOW?

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Howard E. Van Hoorebeke
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Mar 13, 2008 9:15 pm EDT

Being billed $19.95 a month for nothing, never heard of these people, never gave them a credit card number.

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Julia Ritz-Moody
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Feb 04, 2008 12:00 am EST

This charge of 19.95 showed up on my card for something I did not purchase. At the time I had only used my card once. This showed up on a day I hadn't even been out of the house or on the phone. Am reporting them to my credit card company and anyone else I can find to complain to.

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johnson
millen, US
May 03, 2009 10:49 am EDT

Charged 19.95 for something I do not know what its for and I do not want to be charged for this again. This is stealing and I DO NOT take this litely . So if there as anything you can do please do it

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Rene Cancio
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Sep 24, 2008 6:16 pm EDT

I was charged $16.95 on my Credit Card without my permission. I do not know who these people are. The charge included a tel.# that was bogus as well. That number is:
WC *VALUE PLUS-V [protected] MN
Thank You.
Rene Cancio

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W. Jane Bates
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Aug 23, 2008 7:45 pm EDT

Company has been fraudulently charging $19.95 for over 8 months. I want them stopped and my money remitted back to me. I am reporting them to the Credit Card company, the Attny Gen. and anyone else I can think of.

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Earlean Perry
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Aug 17, 2008 4:11 pm EDT

I don't recall authorizing this company, whoever they are, to charge my credit card for any reason. I don't even know what kind of product this is!

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Sal Crimi
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Aug 03, 2008 12:51 pm EDT

WC Value Plus-V made a charge to my credit card for $ 19.95
without my authorization, These people should be banned from any web site

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shirley sharp
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Aug 02, 2008 5:53 pm EDT

i wish to no longer be billed for these sevices i didnt even sign up for anything and now i am being charged on my card please cancel immediately thank you shirley

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D. Pressley
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Jul 20, 2008 5:10 pm EDT

I have no idea of whats going on, but this company or person is deducting 19.95 a month from my account and now I will be visiting my lawyer to see what can be done, I have no clue who this is. I will be closing my account on tomorrow morning.

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RICHARD P EASTMAN
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Jul 05, 2008 8:39 am EDT

THIS COMPANY CHARGED $19.95 TO MY CHECKCARD WITH OUT MY AUTHORIZATION ! I WANT THESE CHARGES STOPPED AND THE MONEY RETURNED TO MY ACCOUNT ! THE CHARGES OCCURED ON 6/30/08

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Kenton
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Jun 15, 2008 8:48 pm EDT

Since march 2008 I am seeing regular debit charges to my credit card for $16.95 to WC*VALUE PLUS-V I can't recall doing business with this company/organization. They must be some scam/internet fraud. The FBI should investigate them.

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shalena menefee
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Feb 16, 2008 12:50 pm EST

I was approached on the phone about getting some discount cards. I agreed to get those and then cancel. The problem is I never received the cards and I am already being charged before my 30 days.

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linda dean
Lynn Haven, US
Dec 26, 2009 9:50 am EST
Verified customer This comment was posted by a verified customer. Learn more

i have a charge to my debit card that i did not make
for $21.95.
I will prosecute.

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Caitlin Swirski
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Jan 30, 2008 12:00 am EST

Several unauthorized charges ($19.95 *3, $1, $1.99) to my debit card. I do not know how this company got my card number.

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Ruby Borbas
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Sep 30, 2008 12:39 pm EDT

I was charged $16.95 without my permission and the bank can't do anything about it without authorization from the company to stop the payment. I called the company and they said they will cancel the arrangement. We shall see

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Salvador Frazzetta
Miami, US
May 30, 2009 11:22 am EDT

Unauthorized charges to my credit card for 19.95. No services were ordered or used by myself.

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vincent moscato II
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Aug 28, 2008 8:19 pm EDT

Stop taking money from my account. I have reported this to my bank as well

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cotina
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Aug 25, 2008 7:35 am EDT

Every month on the 25th they have been taking out 16.95!

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JORGE GAMEZ
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Jul 13, 2008 5:32 am EDT

Never signed or approved those charges!

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beverly j finkbeiner
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Apr 06, 2008 3:07 pm EDT

I have having 19.95 taken out of my account for about a year. It says wc-value plus-v.

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Alex Grignon
Dearborn, US
May 19, 2009 8:00 am EDT

Unauthorized charges to my credit card for 19.95. No services were ordered or used by myself. Unable to speak to a human when I call the 800 number and the web site takes you no where.

Valerie
Valerie
, US
Jun 16, 2008 5:29 am EDT

WC Value Plus-V shows no physical address, no E-mail address, and a none working phone number... They charged my credit card with $16.95 a charge that I did not make. In fact I can not even find out who they are? Much less how to get in touch with them... I have had this charge on my credit card now for over 6 months and didn't even know it until i saw two months of my statements and realized after checking the previous monthly statements that it has been charging my card $16.95 for 6 months but a different day each month. I will file a claim with my bank. I realized that thousands of others have experienced the same thing.

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RICHARD P EASTMAN
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Jul 05, 2008 8:54 am EDT

They stole my money from my account. Beware people!

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Lorena
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Jul 25, 2008 1:34 pm EDT

I went to pay my credit card bill this month and I noticed a charge of $16.95 on July 21, 2008, I haven't used this card since May 2008. I called my credit card company to submit a dispute for an unauthorized charge. After searching the description I came across this website, apparently i'm not the only person this has happend to. So if you see WC *VALUE PLUS-V MN most likely its fraud. Make sure you pay close attention to what you buy online. I've never had this happen to me, but I bought a product from an infomerical, which I never do and I'm thinking that might have caused this. Anyway..if you see that description on your statement, make sure you call your credit card company asap.

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Mary
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Aug 28, 2008 9:05 pm EDT

I have received 3 unauthorized charges on my credit card for WC VALUE PLUS V, telephone number [protected] MN. I called the number and I anticipate it to be canceled but would like to inform others of the possibility that there is a problem. I did telephone my credit card company to dispute the charges.

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John
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Oct 19, 2008 5:08 pm EDT

Noticed a $19.95 charge on my credit card statement from this company. I don't know anything about this company, have never ordered anything from them, did not give my credit card # to them and did not authorize them to use my credit card. Total fraud case. Call your credit card company and cancell your card after filing a complaint with the fraud department.

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SKG Consulting UK Ltd
, NG
Jul 17, 2013 5:35 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

Sir/Madam,

We are finance consulting firm in London Uk that specializes in connecting genuine seller and buyers of banking instruments BG, SBLC, MTN, LC, POF, MT103 etc.

We equally provide loan/project funding with low interest rate through our financing bank(s) and receive our commission at the successful closing of each transaction.

Best Regards.

Mr. Saeed Al Khirbash
CEO
SKG Consulting UK Ltd
14 Alexandria Road,
London, W13 ONR, United Kingdom.
Phone:+[protected]

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Charlene R
Loveland, US
Jan 09, 2013 7:06 pm EST

I paid off my credit card and discovered that this "sim*value plus has been deducting 24.95 monthly for about a year and half. I called the 800 number and was told I subs ribbed to their membership..which is crap..and if I wanted to hear the transaction that I confirmed I would have to request it in writing. They would not let me talk to anyone who could help me. I will also be contacting the MN attn general.

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Kath**
Glen Oaks, US
Aug 03, 2009 8:24 pm EDT

Nice STORY for a 56 year old who has been a Heroin JUNKIE since 13. And now he has a REAL NICE CRACKHEAD GIRLFRIEND

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ZHKT
Columbus, US
Jul 20, 2009 3:00 pm EDT

Here is how you take care of this (I am not a lawyer and by any means litigating or advising you - I have to say this in case it goes to court):

First: file a police report with the information on the company from you bank (you can also search Manta.com for the company info)

Second: take the police report to your bank, and file a fraud claim.

Third: once the investigation is started you should have it resolved shortly!

Hope that helps, I know this works a JP Morgan Chase Banks.