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WC Value Plus Complaints - Unauthorized charges to my discover card

Review all WC Value Plus complaints

WC Value Plus
Posted: 2006-10-25 by Mike Riley [send email]
Unauthorized charges to my discover card
Complaint Rating: 100 % with 15 votes
I have no idea who this company is but they have been taking 16.95 out of my discover card for over a year. The number they tell you to call don't work. I can't find any one to help me with this matter. If any one has a good phone number to contact them or address, it would be a great help.

Thank You.
Comments United States Unauthorized Charges
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WC Value Plus - Money taken from my account
WC Value Plus - Fraud/Unauthorized withdraws
WC Value Plus - Unauthorized billing
WC Value Plus - Unauthorized Charge
WC Value Plus - fraud
WC Value Plus - Sneaky scam!

Comments

706 days ago by Joan Eliff [send email]
I just called and cancelled my subscription to Valueplus. The number I called is
1-800-642-0241. I talked to a real person
705 days ago by William Clinton Stockton [send email]
This company billed my Capital One card for two payment of 14.95 on separate dates.
I called the 800 number listed on the transaction line [both transaction lines have the same number].
I advised them that I did not want to see any more charges from them. They said they would cancel my account. I advised them that I never authorized the account, and yes, they better not try charging my account again.

I then wrote a letter to Capital One and placed it in the mail today.

I hope this resolves it.

They did say my wife authorized the account, yet when I asked for them to send me proof the agent said the account is now closed and hung up on me.

How can we stop these type of rip-offs?
699 days ago by Leonia Skeeter-allen [send email]
I don't know who this company is or what they sell but I just checked my on line banking and they charged my acct 16.95 for value plus and 16.95 for wc explorer usa mem. Didn't authorize.
663 days ago by Sherri [send email]
These companies attach themselves to other purchases either through 'As seen on tv' purchases. If you EVER order anything like that, the 'FREE' training CD's, computer software training, or As seen stuff, be VERY CAREFUL. The packing slip you get will have just a little information on it about the 'trial offers' like this one that will start hitting your bank account, sometimes less than 30 days after you placed your order.

The people taking your order on the phone ask eighteen million questions and usually toss ones like this in stating that it's FREE, for the first 30 days... I started getting charged from the VALUEPLUS thing right after I ordered something I actually DID want. It cost me four phone calls to four different places to cancel all the FREE crap they tried to hit me with.
540 days ago by Juanita Simpson [send email]
I do not know what WC Value plus is and i did not buy anything from them
524 days ago by Rdc [send email]
Value Plus Phone - 1-800-475-1942
Value Plus HomePlay - 1-800-566-8640

Provell Inc.
11100 Wayzata Blvd. Ste. 680
Minneapolis, MN 55305-5601
(952) 258-2000

At the time I called to cancel my "membership" representatives at both of the 1800 numbers could pull up both of my "memberships." I have not yet used the 952 number. However, I will if I incur additional charges. This seems to be the number to the parent company controlling ValuePlus.

I must admit, my charges from this company resulted from my own stupidity. I believed the representative was contacting me about an account I held through Chase Bank. Things I learned:

***Do not assume that your bank is contacting you by phone. Interrupt any "representative" that calls you. Ask for a number to call them back, and then call or visit your legitimate bank.

***Recognize that your information is being sold daily. Don't assume a call is legitimate simply because the caller has information on your activities that sounds correct. Remember how your mom told you never to go off with a stranger simply because they knew your name? When I called Chase about this (immediately after the scam call), they could not fully help me identify whether or not this was a legitimate call regarding their rewards program. Why? Because they DO participate in four programs - which means that they most likely sold my information to these four "Rewards programs" and possibly others.

***When in doubt - Hang UP! Yes, it is rude to cut off another human being mid-sentence. However, think of the cost of a mistake! The representative (or computer) on the other end of the line will just call the next person assigned. It's not personal.

***In closing: Read the fine print, don't sign anything that you have not read first (really - even the back page with the ink in some crazy color), don't believe that anything is free, check the FTC website frequently, document your communications in writing, and SHARE - this complaint board can really assist people. I learned the first of the 1-800 numbers here.
376 days ago by Paula Brandon [send email]
My husband received a call on his cell phone from someone idenitifying themselves as the bank where we do have an account. On 7-25-07, they convinced him to sign up for some membership services thing for $1.00.

He told me about it and I called the next day to cancel, explicitly following all their instructions to do so. WC HOMEPLAY nevertheless charged our account $19.95 in September and October. I had ordered other things and assumed this September charge of $19.95 was legitmate.

My suspicions were arroused in October when another charge came. I started investigating and read all the complaints online with regard to WC HOMEPLAY.

I called WC HOMEPLAY and told them to cancel and was advised by them that they would credit my account $19.95 and there would be no further charges. Based on the complaints I read, I did not believe them, so I proceeded to call my credit card company and dispute the charges.

My bank informs me I should get my almost $60 returned and there would be no further charges from WC HOMEPLAY.

Thanks for the warning about WC HOMEPLAY. My advice is to not trust them but proceed immediately to dispute the charges.
321 days ago by Kelly Ann Ferguson [send email]
This company is a huge rip-off! They took $16.95 out of my account two different times and had another transaction on hold to come out today! I tool a look at my bank statement online and noticed this charges on my account that I did NOT authorize them to do so! So, be careful ordering anything online because these companies that you actually buy things from in turn sell your name and credit card number to these fraud companies! Here is a valid number (1-800-475-1942) that I actually talked to someone to cancel my account and reimburse the total amount of money taken out of my account! Good luck to everyone who gets caught up in this kind of scam!
302 days ago by Andrew Dorer [send email]
Be sure to contact your bank after the company offers to refund your money... I had this same crap pulled on me too, a $40 and $19.95 charge was made to my account, I called the company, (one of the numbers above) and they were more than willing to cancel my account and refund the money, I saw the transaction go through that afternoon that they refunded my account. A month later, I wasn't watching my account very closely and I fianlly noticed that they charged me for last month and this month... I'll call them back this afternoon to get them to cancel and refund again and then I'm calling my back directly to tell them not to accept anything else from them...

Thanks for the numbers Again!! Hopefully this will become illegal soon and no more of these scams will be possible!!!
62 days ago by Jlr [send email]
The same damn thing happened to me. Where does this shit come from. I have caller id so I dont even answer bogus numbers

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