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CB Web Design and Development Value Plus UNAUTHORIZED withdrawal from my bank account
Value Plus

Value Plus review: UNAUTHORIZED withdrawal from my bank account 117

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8:11 pm EDT
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wc value plus made a unauthorized charge from my bank account.I called the telephone no.that was on my bank statement. a woman told me that she doesn't work for value plus and her company, only collect money for them. I ask her for value plus address an phone no.an she said due to the privacy act that she could not give me the number or address. how can this company scam people and get away with it.(I need info on how to retrieve my money from this company)contact me my email is [protected]@hotmail.com

Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

117 comments
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Roy
, US
Jun 17, 2011 3:42 pm EDT

I did not know what the 'WC *VALUE PLUS-V [protected]' charge was and figured it was something my wife or one of my kids had ordered on line so I dismissed it. I tried to call the number but when ever I did it was at night or on the weekends. Like most people I and my Wife have to work for a living. The charge has appeared on my statement every month for over a year and I have not been able to stop it! Please Help!

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John Helgeson
Gasquet, US
Feb 06, 2010 3:45 pm EST

WC VALUE PLUS has been charging my debit card $19.99 for several months and I don't even know who they are.
I tried to call them but no answer. I tried to cancel my so called account online but did not receive a response.

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Connie R
Lawrenceburg, US
Jan 23, 2010 7:20 am EST

I noticed on my Jan. Mastercard statement that there were two charges for 24.95 that I had no idea what they were, after researching I
noticed I had been charged 24.95 since May of 2009, unable to find out what this was and how they got my credit card number. I'm not stopping here, I want my money back, next complain will go to Better Business Bureau

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Leona Miller
Martinsburg, US
Nov 07, 2009 10:52 pm EST

my account was charged 24.95 on 11/03/09 IDID NOT autherize this payment and I was also charged 40.00 overlimit fee for this unautherized payment, SOOOOOO you had better be returning 64.95 to my account...

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robbed23
palm coast, US
Oct 31, 2009 12:39 pm EDT

A lot of you are lucky. I have a total of 14 month of 19. 95 a month. I was just assuming it was gas at a local gas station and never questioned it. I found out by accident that it was
This wc value plus company. They said i authorized it. No way. After seeing there was
An initial cost plus the 19. 95 i am wondering just how much they got from me.
They are very sharp at trying to avoid the truth.

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Betty N Crawford
Bryson City, US
Aug 10, 2009 10:00 am EDT

WC Value Plus continues to debit my checking account on a monthly basis. i want this stopped. I do not even know what WC Value Plus is and certainly have never used this. What can I do?

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Maria
, US
Jun 30, 2009 6:34 pm EDT

This company charged to my credit card, twice, the amount of $16.95 and I don't know for what, this is an unauthorized Payment.

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Mitzi
Colorado Springs, US
May 23, 2009 11:44 am EDT

I was charged 16.95 for something I have never heard of. I have contacted my bank and will contact card services on Tues. I will file whatever I have to in order to correct this and will go to the highest means possible in order to prosecute WC Value Plus. I called the number next to the charge and they sent me to this website.

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emelye
addy, US
Apr 24, 2009 9:41 am EDT

Have been receiving withdrawals on my bank statement that I didn't authorize for something I'm nost sure of what it is. After dealing with the Video Professor ###, I noticed this. Called the number given, and they told me that the charges would stop. Sent me a for to mail out but had to have all the details. Might get the 160.00 bux back eventually. we will see.

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NME
Oceanside, US
Feb 13, 2009 6:11 pm EST

We just discovered that our account has been debited $19.95 for at least the past 4 months. Does anyone have an answer as to how to stop this? I see a lot of complaints but not a solution. HELP!

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shannon
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Oct 19, 2008 11:54 pm EDT

This company is not authorized to take money from my account you were told no by me...look on your statements guys they are taking your money.

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Benjamin Bradford
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Oct 17, 2008 6:23 am EDT

Money keeps being taken out of my credit card account without authorization, and I cannot get ahold of anybody to assist when I attempt to call the telephone number!

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ted
,
Oct 16, 2008 12:01 am EDT

wc value plus has charged my debbit card . and i have no idea for what, i havent ordered anything from them or know what they deal with

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Kay Varner
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Jun 12, 2008 1:06 pm EDT

I have called them due to the fact that they have been charging my credit card $16.95 for the last 2 months. I called them and they said they would credit my account but lets just see. I do have the name (Christopher) and phone number [protected]) which I called to get the info of being credited on my account. I've never heard of this company and will not order anything off TV again.

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LINDA
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Jun 12, 2008 6:14 am EDT

I too just found these strange charges on my account. I think they are using another bogus company name because I also have a $9.95 charge from someone called LBS*Healthsystems. How do we shut these frauds down?

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Giggles
,
Jun 10, 2008 7:53 am EDT

I just want everyone to know if you are part of this scam with WC Value Plus of getting charged $16.95, here is a phone number that will help you out! [protected]. I called today, June 10th, 2008, so I will let you know if there is a charge on my credit card next month.

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dina
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Feb 29, 2008 10:53 am EST

Payments of $199.95 was taken from my account wothout my permission form June 2007- February 2008. This is totally unacceptable and I want my money back.

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amin karmali
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Oct 06, 2007 12:00 am EDT

We have been charged $16.95 on Aug.16th 2007 on our Credit Card. We have not authorized for this charge. First of all, who is this company? We have no knowledge of. This is a fraud. We are very frustrated about this because we can not get in touch with this company on the phone.

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Janet Sue Collier
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Sep 29, 2007 12:00 am EDT

I took a trial offer for thous service I then called and canceled and they still took out $19.95 and caused me to overdraw. I am furious. Please do not ever take trial offers on the internet most are scams. Do not trust this company I have a number you can call and hopefully cancel your membership and tell them to refund your money. The number is [protected]!

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Chad N Dubea
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Sep 18, 2007 12:00 am EDT

I was charged 19.95 twice from my acct. I tried to call the [protected] number and cant get a hold of anyone.

Beware!

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gloria bush
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Aug 04, 2007 12:00 am EDT

WC value plus withdrew over 200.00 dollars from my debit card account. First I cancelled card then phoned Michael Murphy of provell which handles wc value plus and he did credit my account. His number is [protected]. gloria

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Brigitte Neiswender
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Jun 13, 2007 12:00 am EDT

I, too, found an unauthorized charge from these thieves. They said they would cancel the acct and send me a form to send back for a refund. Has anyone actually gotten money back?

I can't understand why they have not been arrested and jailed... any comment as to how they are still in business?

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Barbara Aler
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May 28, 2007 12:00 am EDT

I have found out that this company was taking $16.95 a month since December 2006 for what i don't know. I never got any info about the company. They told me that i got a $25.00 gift card for starting it... But i have NEVER received a gift card.

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Leonia Skeeter-Allen
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Nov 14, 2006 12:00 am EST

I don't know who this company is or what they sell but I just checked my on line banking and they charged my acct 16.95 for value plus and 16.95 for wc explorer usa mem. Didn't authorize.

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Lisa Tempesta
Saugus, US
Apr 18, 2012 6:49 am EDT

i had a $24.95 charge from these people who I never even heard of..the guy who answered the phone kept fighting with me saying that i signed up for it...their customer service people are rude and ignorant and I still dont have my money...this company is a fraud Lisa(Saugus Mass)

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sedruol1962
, US
Jul 26, 2010 3:11 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

I don't recived any product if was an error please cancel this transaction 5968 wcvalue plus ...$24.95 thank

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ckd
Hamilton, US
Apr 09, 2010 6:01 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

My husband was reconciling my credit card and I decided to do it this month. WC Value Plus has been making unauthorized charges of $19.95 since at least May of 2009 (my credit card online statements will only go back that far).

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branch1
, US
Oct 27, 2009 6:50 pm EDT

This is the web sit I found on these people.The phone number I have reached them at is [protected].They said they had premission to take this money but can not seem to give me the proof although
I already know that I have not gave them premission.

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donna Lellock
Punxsutawney, US
Oct 03, 2009 9:25 am EDT

I have been charged 24.95 monthly and I have never received anything from this company and I am not able to reach them. The 800 number is no longer working and I want to know if anyone has been successful in stopping this and how.

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jonica boland
Myrtle Beach, US
May 06, 2009 1:52 pm EDT

I just received a charge on my debit card for $19.95 from wc value plus. I did not authorize...don't know what it is..I will pursue it and go to court if i have to. They are illegal.

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mousetabie1
Kelso, US
Apr 13, 2009 8:57 pm EDT

I have recieved two charges in the sum of $19.95 each. I never authorized These transactions. It needs to stop.

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Janelle Terry
, US
Jan 23, 2009 3:55 pm EST

I was charged $16.95 on 1/15/2009. I don't know a Company name other than WC Value Plus. This is a fraudulent charge. How do I go about getting it removed from my bank records?
Janelle Terry

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deborah morris
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Nov 06, 2008 3:31 pm EST

I have been charged 4 times from this particular company and I am not sure what is this company when I try speaking to them they hung up on me.

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Oct 03, 2008 4:09 pm EDT

$16.95 deducted from checking account with authorization. Never heard of this company or bought anything from them. Bank is working with me to stop payment immediately and close current one. Another account open.

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monica jacobs
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Jun 10, 2008 5:23 am EDT

WC has taken out money from my account i don't recall ever speaking to anyone about signing up with this company i remember ordering cd off of tv early one morning and the rep mention having something like a discount card but i told her i don't want anything, but the cd so that is all I am looking for.

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Trina
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Apr 14, 2008 10:52 am EDT

There is a 16.95 charge pending on my account from these people who I do not know who they are, I have no free money to give to anyone so this needs to be stop! Who are these people anyway! They need to be arrested!

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Josavel Montanez
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Mar 23, 2008 4:21 pm EDT

I have been debited $16.95 for the past few months for I don't know what! Does anyone out there have any recommendations or whom i should call to report this unauthorized transaction?

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thomas keech
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Mar 09, 2008 5:13 pm EDT

Company continues to take money unauthorized from debit account for services i never agreed to or supplied account information for the purpose of purchasing product or service. This is fraud.

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Kathleen Wallace
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Dec 03, 2007 12:00 am EST

This company charged my CC for the last two years, without my permission. When you call and attempt to talk to customer service, they give you a big run a round, and will not tell you anything about their company, or what services you have "supposedly" signed up for. BEWARE

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DOROTHY PAVLOCK
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Oct 28, 2007 12:00 am EDT

THIS CO. IS A FRAUD. THEY ARE TAKING MONEY OUT OF MY ACCT. AND I DON'T EVEN KNOW HOW THIS HAPPENED. THIS HAS GOT TO STOP