Complaint Rating:

Company information:
WatchWorks
K1 Warwick Grove Shopping Centre
Perth Metro Area, Western Australia
Australia
Phone: 08 92463866
www.watchworksonline.com

I know this is a little item but the service I got infuriated me so much that I had to tell somebody, tell everybody. I purchased a battery for the remote in dad's car ($10). Put it in, worked for three days then it just went flat. We tried a different battery to make sure the remote was fine, which it was. I then tried the new battery in my remote to double check and yes it was flat as a tack. So with our receipt we went back to the shop we purchased it from. Boy was the salesman rude telling us that there was a fault with the remote, which we proved it wasn't. I said it only worked for three days and he said well it worked then. He kept saying that the fault was the remote and wouldn't take any action to help whether to give a refund or a new battery or the number of the manufacturer. He just blew us off as we were no better that a piece of dirt. He had no customer service and is a discredit to the franchise and the shopping center. I know that I will never used him or any other franchises baring this name.