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Royal Palm Vacations Complaints - Watch out

Review all Royal Palm Vacations complaints

Royal Palm Vacations

Posted: 2008-06-12 by Darren [send email]
Watch out
Complaint Rating:  75 % with 12 votes
Company information:
316 California Ave, Reno, NV 89509, USA
Reno, Nevada
United States
www.royalpalmvactions.com

I totally agree with the other complaint. Asked for a refund and did not get one. Go to google maps and do a street view of their corporate headquarters. 316 California Ave, Reno, NV 89509, USA. Some how the whole company works in a mailbox at The Postal Depot!! I am digging on this one some more.
Comments United States Travel & Vacations
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Comments

144 days ago by Don Leonard [send email]
Maybe we should dig a little deeper and find out where these people live if the business address is only mailbox. I'm sure his neighbors and family would be thrilled to see pickets in front of their house.

Why not start with Gregory A. Peaden, CEO
Certs, Inc.
136 days ago by Barbara Fredrick [send email]
My husband and I (retired) bought the largest package from RPV, hoping to travel, not only in the US, but also Europe. Our 1st experience is turning into quite a challange. We asked for 1 week in San Diego and 1 week in San Francisco. We gave more than 90 days notice, and a 6 week time frame. They emailed that we would receive a response within 30 days. It took exactly 29 days before we received info. We have a place in San Diego, but closest to SF was 400 miles away. When we complained, we were told they were only required to get us as "close as possible". As far as CERTS, we didn't even try to do the free cruise-too many rules. (Also our 3 day/2 night mini-vacations in our package turns out to be CERTS)
My question is "exactly who is Royal Palm Vacations?" As near as I can tell, it's one travel agency in Florida-that's who communicates with me. And they use only one service, RCI.com, to locate accomodations. I'd complain to the BBB, but I don't know WHO I'm complaining about!!
126 days ago by Rob [send email]
WOW! Everyone has the same complaints about these scam artists as my wife and I do. I asked for a refund due to lack of service, and never getting any place near where we wanted to go! How can you plan a vacation when you have no ideaor if you'll even get APPROVED to stay in a place near where you and your family want to go?? Its absolutely crazy! I filed a complaint with BBB and I suggest that all of you do too!
http://reno.bbb.org/WWWRoot/Report.aspx?site=100&bbb=1146&firm=90006579

I also contacted the attorney general and filed a complaint, and I am fighting the charge with my bank to get a refund, and that is pending now.

Royal Palm vacation is a scam
107 days ago by Steven Kane [send email]
Just went to a Royal Palm Vacation presentation; it was a total scam from start to finish - when we started asking for details on their service and about the "free trip" they made an excuse to cut off the discussion. One of the first clues was that when you are invited to their presentation they don't tell you who is making it - and they hide who is providing the gift; "it's the marketing company and we don't know anything about it." It started bad and got worse from there. I suggest you just run as fast as you can.
94 days ago by Stephanie Sander [send email]
Does anybody know if there is a way legally to stop making payments. We are still making payments on the package that we bought. I know that some have said there is no way to get our money back, but I wasn't sure if there was a way to just stop. Any help would be much appreciated.
94 days ago by David Thompson [send email]
ALSO WENT TO SEMINAR IN GREENVILLE NC BUT DID NOT BUY AND SENT IN FOR 3 DAYS AND 2 NIGHTS IN THE US AS OF AUGUST 21 2008 HAVE NOT HEARD A THING SO MAYBE EVERYONE IS RIGHT
89 days ago by Valeigh Osborne [send email]
Man, did we get lucky. We went to the Seminar yesterday and asked if we could think it over during lunch. We were told yes, and to come back by 4:00 - we went back at 3:45 to pick up our free trip information and decline the offer but Royal Palms folks were packed up and gone. I was so ticked at the time but it made them look very suspicious. I hope nobody buys from them, they are typical salesman. I hope they have trouble sleeping at night.
66 days ago by Mark Sexton [send email]
They were running this same scam in Chattanooga two weekends ago at the Hilton Garden Inn. My wife and I bought into the scam and when I got home I decided to Google it and found all the people that were disappointed. Per my contract I called within 3 days to cancel and boy were they pissed. Luckily I paid in full with American Express so they are helping me out if Royal Palm doesn't give me the refund. RPV said they wouldn't refund my money till I sent them the "travel gift" which is basically a wooden box with a cheap travel guide in it. I sent it Fedex and when the package arrived in Reno, NV there was nobody at the business to accept the package. After I found that out I disputed the charge with AMEX and I'm going to let them handle it.
62 days ago by Lisa Fintagloe [send email]
Wow I purchased a membership with this company and have been one hundred percent happy. The funny thing is if they cancelled you and agree to refund you then why are you complaining unless you are one of those people who have nothing better to do in life. And secondly the complaints are about the incentive for the presentation; does no one read anymore the incentive is not even from them it was from another company and the post card that everyone received just like me said that on it along with fees would apply; so why is everyone complaining about that; people who walk around this world thinking they should get something for free when it does not say free put a shame to the rest of us tax paying citizens who know it is a government law that to pay taxes. I have been so happy with this company and have booked a vacation in Aspen with my family this Christmas. If people would attempt to use them instead of just believing what they read they to would be happy.
11 days ago by Suzanne Richardson [send email]
went to the presentation, did not purchase, they kept making us a better offer that we almost went for it, thankfully we didn't, just received my certificate to send in (with $199 per person) to book a cruise, no phone numbers, web address, don't think I should send it in? did anyone deal with imperial incentives for this cruise?
11 days ago by S Allen [send email]
http://www.pcsoweb.com/InmateBooking/SubjectResults.aspx?id=1192882

this is the person who is handling all your complaints and the travel requests and the one who tries to stop you from canceling . By the way she has acess to all your credit card informantion too...

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