Complaint Rating:

Company information:
Washington Mutual
po box 100511
Florence, South Carolina
United States
Phone: 18669268937

I had a mortgage with WashingtonMutual for four years. I have tried to delete PMI, WaMu sent a letter indicating that I must have an appraisal done at my expense. I found an appraiser in my area for $275.00. However, Wamu told me that it is there choice on selecting an appraiser though it's at my expense. So I had to pay $335.00 directly to Wamu. After I followed all guidelines for PMI deletion needless to say Wamu declined to delete this senseless charge. Wamu is a fraud.