Complaint Rating:

Company information:
Reunion.com
Calgary, Alberta
Canada
reunion.com

1st grievance: I joined reunion.com for only 3 months; I was charged for the entire year. Reunion.com credited me the balance after I complained. Ok, so they did something decent.

2nd grievance: Ater the 3 months, my credit card was charged AGAIN for a yearly subscription even though I had already disabled the automatic update feature.

I submitted a problem ticket a week ago and have not been contacted within the promised 24 hour time period. I have logged several updates to the problem with no response being given.

There is no PHONE NUMBER to call and I am out $65!

DO not trust this website; do NOT give them your credit card number.