Complaint Rating:

Company information:
Sears
Brooklyn, New York
United States

I called sears to report a broken washing machine about 3 weeks ago they told me that they need to send me a part i took a week for the part to arrive. the repair man came two days later to change the part but found that the new part was defective. I waited another two weeks and called sears abour 10 times untill they sent me the new replacement part I calld them to tell them that my part arrived and being that i have no machine for three weeks they send someone tomorrow they refused to accomadate me bus said I will have to wait untill they have a slot available