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Wanted Auto Protect
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2.3 3 Reviews

Wanted Auto Protect Complaints Summary

1 Resolved
2 Unresolved
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Wanted Auto Protect reviews & complaints 3

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K
10:54 am EDT

Wanted Auto Protect Refund on the Car Warranty

I have the warranty for 5 years but today (after less than a year) I found out that the company is not working anymore (out of business)! I wonder how I can get my money back?

Thanks!

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9:12 pm EDT

Wanted Auto Protect Receiving the balance of the amount paid after the policy was cancelled.

I have tried to communicate by e-mail and phone to this company and Mr. Rick Andellini. At first I was told 2-3 weeks for the refund check to be sent and then told 30 days. It is a few days past the 30 day period and I have concerns. From reading other complaints their refund issue policy is not accurate. I do not want to wait for months to have the agreed upon refund issued to me. Approximately $1, 790.00. I am in a frozen mode as the funds will be utilized to purchase a new vehicle with a warranty in place. The Wanted Auto Protect Extended Warranty coverage did not work out for me. I hope this company will stand behind what they contractually offer and issue the refund as promised.

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S
11:38 pm EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Wanted Auto Protect Will not return refund

I purchased a 100k miles warranty from them around June, 2014. In the contract, it states that you can cancel the contract at any time and you would be subject to a $100 cancellation fee and the purchase amount would be returned at a prorated amount less any claims. I did not have any claims. I cancelled the policy due to having to sell the car I had purchased after having it about 3 months (long story). They agreed that they would send me approximately $3, 850 back. That was almost 2 months ago. At first they told me it would take about 3 weeks for processing. After a month I called and they said that it had been sent but never arrived. They then said they would cancel that check and mail another one. I waited about 2 weeks I called back and was sent to a variety of voice messages. After about 4 times of this happening over 2 days, I finally got a hold of someone who then told me they had sent a check for $1, 500 and would send the remaining money after 2 weeks. "It should arrive at the latest on monday". That was 10/20/14 that it should have arrived. It never arrived. I told them that I would start communicating through the BBB and on any website that I could to get the word out. Joe Holden was was the person who sold me the policy and who I initially spoke with about the cancellation. I luckily sent them a notarized letter than was also certified with return receipt. Otherwise, they probably would have told me they never got the letter. If this is how they work on a simple policy cancellation, I can only imagine how they would be when it comes to actually covering any car. My recommendation is to stay away from this company!

Read full review of Wanted Auto Protect and 16 comments
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Eva Lira
, US
Dec 19, 2016 5:32 am EST

Same here left hanging with a useless warranty out of money and 4 yrs of future repairs covered..not fair crooks

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BroncoBill
, US
Jun 07, 2016 11:23 am EDT
Verified customer This comment was posted by a verified customer. Learn more

They are gone...out of business.If you have a claim or a refund you are SCREWED

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Errol Jones
, US
Apr 25, 2016 12:31 pm EDT

I have been receiving numerous calls from these kinds of companies. I initially purchased, then cancelled after three months for fear of the rumors I heard about third party companies. I'll take my chances. Put a little money in the bank as though I was paying them and joila...I have money to pay for mechanical breakdowns or Christmas, if no breakdowns yet.

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rjk1966
, US
Apr 24, 2016 12:01 am EDT

No they haven't filed bankruptcy, the owner just claims he's broke and they just shut down, everybody got screwed by this man as no one will get anything back

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dsh3089
, US
Apr 23, 2016 8:21 am EDT

Have they filed for Bankruptcy? Chapter 11? What a SCAM!

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dsh3089
, US
Apr 23, 2016 8:17 am EDT

What do we do if they owe us money? I knew the discussion with Mr. Andellini regarding an approved refund was not truthful. How sad for these people who led their customers astray.

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rITS
, US
Apr 21, 2016 11:36 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

I have avail Vehicle protection plan from Wanted Auto Protect on 7th March 2016. I have paid 1300$ for three Years coverage.

Based on the plan, I have given my car for repairing shop. Mechanic contacted to Wanted Auto Protect company to process with the required repairing.
Wanted Auto has collected all the information from the repairing shop and told that we will review and approve the claim in sometime.
Then after I tried to call Colin Green - Coverage Specialist and Rick Andellini - Director of Customer Relations. Rick had given me the assurance that in case of any issue you can reach out to me on email or phone [protected] ext: 598.

Tried to call on his/Customer care number since 15th April 2016, he/no one is not picking up the call or responding over the mail.

This seems that, Wanted Auto Protect is a scam Fraud and they eaten up my hard earned money.

I need help here to get my money back.

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rITS
, US
Apr 21, 2016 11:24 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

have avail Vehicle protection plan from Wanted Auto Protect on 7th March 2016. I have paid 1300$ for three Years coverage.

Based on the plan, I have given my car for repairing shop. Mechanic contacted to Wanted Auto Protect company to process with the required repairing.
Wanted Auto has collected all the information from the repairing shop and told that we will review and approve the claim in sometime.
Then after I tried to call Colin Green - Coverage Specialist and Rick Andellini - Director of Customer Relations. Rick had given me the assurance that in case of any issue you can reach out to me on email or phone [protected] ext: 598.

Tried to call on his/Customer care number since 15th April 2016, he/no one is not picking up the call or responding over the mail.

This seems that, Wanted Auto Protect is a scam and they eaten up my hard earned money.

I need help here to get my money back.

R
R
rjk1966
, US
Apr 20, 2016 10:37 pm EDT

NO THEY ARE NOT IN BUSINESS ANYMORE...they shut down last week

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dsh3089
, US
Apr 20, 2016 12:19 am EDT

Are they still in business?

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Wanted Auto Protect contacts

Phone numbers

+1 (877) 333-9557 +1 (855) 627-0646 More phone numbers

Website

www.wantedautoprotect.com

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