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RCA 50" DLP Projection TV
Complaint Rating: 
Company information:
Sacramento, California
United States
In December I purchased a 50" DLP Projection TV from WalMart in Elk Grove, CA for just over $1, 000.00 and purchased an extended warrant.
In April, 2008, the lamp went out. WalMart would not accept it as the 90 day return policy had expired. I had contacted RCA several times and still do not have a lamp. RCA sent me paperwork to return my defective lamp. I called the name and number on the paperwork and it was another customer waiting for a lamp.
RCA is having some issues, let alone committing fraud. WalMart can not help me and all I want is a working television - of course not RCA. We filed a complaint with the Better Business Buruea and just received a call from RCA stating the will come and pick up the TV, but we would not get a refund for 4-6 weeks. Sounds fishy to me!
This television is for my parents whose health is not that great and television is their livilihood.
Any suggestions?
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