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Walmart review: walmart pre-paid debit cards 116

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Author of the review
4:54 am EDT
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This review was chosen algorithmically as the most valued customer feedback.

I don't understand how they can add money to your card or even give you multipul cards, issue account safe guards, ect. Almost anything besides allow you to E-mail a customer service representitive to answer your concerns. Atleast before a month has elapsed. No instead you have to write a letter and wait over two weeks to get a response. I used a atm and agreed to the three dollars sur-charge ahead of time, then on top of that they threw some two-dollars charge defined as a [BP]. Thats not right.

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116 comments
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richard martinez
Big Spring, US
May 24, 2009 6:38 pm EDT

i agree with each and everyone of you guys. this card is a rip-off i bought it to pay on my cell-phone bill and they say i couldn't use it until 2 freaking working days i got it on a friday. so that mean't i had to wait until tuesday to make my payment on my phone i want to know if wal-mart intends to pay any late fees on this bill. they told me i could use it right away and that was my intentions! i am soo madd! lets all get together and sue these people for false advertisement or something. This is outrageous! P.S. im still waiting for my card in the mail!

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Tristen
, US
May 20, 2009 8:22 pm EDT

DO NOT PURCHASE THIS CARD! MY HUSBAND AND I PURCHASED 2 CARDS. THEY SENT US THE PERMENENT CARDS IN THE MAIL, BUT WHEN WE TRIED TO ACTIVATE THEM, THEY WOULD NOT WORK. IT SAID TO CALL A NUMBER, THAT WAS THE LOST/STOLEN DEPARTMENT AND THEY SAID THEY COULD NOT HELP ME, TO WAIT ON SOMEONE TO CALL BACK. THIS WAS 4 DAYS AGO AND STILL NO CALL. WE PUT $500.00 ON THE CARD AND WE HAVE NO WAY OF GETTING IT BACK. WHAT A SCAM. THE WHOLE POINT OF GETTING THE CARD IS SO YOU CAN USE IS. AS IF WALMART DOESN'T MAKE ENOUGH MONEY, THEY HAVE TO SREW OVER HONEST PEOPLE THAT TRUST THEM. ALL I KNOW IS DON'T PURCHASE THIS CARD. AND AS FAR AS WALMART, SOMEONE IS ABOUT TO BE SUED! THIS IS ###! WALMART IS A JOKE AND I WILL MAKE SURE TO LET ANYONE I KNOW, NOT TO USE THIS CARD.

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justme
, US
Apr 29, 2009 8:27 pm EDT

Purchased this card over a month ago. Am still waiting for my refund, since I cancelled my card. Walmart does need to be sued and the bank that issues these cards. Because of homeland security bs, they need your social security number etc. Now I have to worry about some foriegn jerks stealing my id. These companies that sell these cards need to stop and pay back the monies to the customers who purchased them.

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rita
Birmingham, US
Apr 24, 2009 12:54 pm EDT

Walmart and Greendot are you listening? I too have experienced some card difficulties I would just like to hear from these companies to see what they have to say about this mess! probably won't, just curious though.

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layvettel
West Helena, US
Apr 22, 2009 8:17 pm EDT

A week ago, I put 200.00 dollars on the wal-mart card to pay a light bill it took the money off but the bill has yet to be paid I keep calling and they insist that I will get my money back this day but when that day get here my money is not on the card I continue to call and every day it is a new day that I will recieve my money back it is very nerve wrecking and a big disapointment especially since I work for wal mart. I work very hard for that money and will not rest until I get it back.

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sophie thacker
, US
Apr 18, 2009 2:03 pm EDT

WALMART MONEY CARD IS DEFINATELY A SCAM YOU HAVE TO WAIT ALMOST A WEEK TO GET YOU'RE MONEY BACK THERE CUSTOMER SERVICE IS AWFUL

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Teresa
, US
Apr 12, 2009 10:49 pm EDT

It seems that wal-mart is only out to get what is good for them. Wal-mart does not care about the customers or its employees only what they can make for themselves and the heck with everyone is. They charged me for loading my card and they said if I could make sure that I deposited more than 800.00 a month then they would waive my monthly fee, Yeah right. They will pretty soon charge you for just walking in the door. It took them 24 hours to put my money on my card and when I went back to ask the lady why it was not on my card, she told me not to be so inpatient that it will be there eventually. I decided to find another card company. Why wait like i said they will start charging the customers for just walking in the door or charge you for parking next.

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jackie burton
Montgomery, US
Apr 11, 2009 10:19 am EDT

i bought a walmart prepaid card and they put the wrong name on it.my money is just there i can not use it. i have fax them to time. the use caller id to get there information. they use my last name with my friend frist name there mistake. but i have to pay. i am going to talk to someone

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K.C.
Senatobia, US
Mar 30, 2009 6:59 pm EDT

The same day that I put 95.00 on my card, I found out that they put a hold on it. When I confronted the company, I was treated VERY rude. When I spoke to the night superviser, she yelled at me and told me she they did not know when I would get my money back. I am diabled and this was my bill money. I had to threaten to get an attorney if my money was not released immediately. I was told that I was being put on a 30 minute time clock to pay my bill. I ended up paying 99.00 on a bill I only needed to pay 45.00 on. I will NOT ever deal with this company again; uless it is in a court room!

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mgorman1980
Cuyahoga Falls, US
Mar 24, 2009 2:47 pm EDT

Someone told me about a great pre-paid debit card offered by Us. Bank called the Visa Buxx Card. basically you pay $15 up front for the card and here's the cool thing NO monthly fees and you can reload it by cash or credit card at any Us. Bank Location

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Tammy
Springdale, US
Mar 16, 2009 8:56 pm EDT

i have been trying to use my card and it says that the number is invalid. there was some purchesess made on it but they will not tell me what they are.
thanks tammy from springdale

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JohnPCastro
Anaheim, US
Mar 14, 2009 11:20 am EDT

well I am glad that I read the card before i put more cash on it i have $20 on it and will not put anymore thanks to reading all these complaints going back to all access credit card cost 9.95 to purchase and $2 to reload each time but that card i can trust so tahnsk to all of you...

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la nena
bowken tresq, US
Mar 04, 2009 1:11 pm EST

this card i sooo ###ed the only reason o got it was to pay off my class ring i put 500 on one card and 100 on another one that was the BIGGEST mistake i ever done! idk ! this is STUPID!

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cindy milbourn
Vermontville, US
Feb 27, 2009 4:30 pm EST

Thats what they did to me! WALMART STOP SELLING THESE CARDS!

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lanard miller
dothan, US
Feb 25, 2009 3:53 pm EST

fist of all you cant get any answers by a live person then when you do get someone they give you a bunch of bull and run around i tried to order something off the internet the transaction failed they said the money would be put back on the card but of coarse it aint and you cant get no body on the phone until you are to mad to talk it was a waste of money and time i will never use one again!

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ladybuglv
2826 micmac drive, US
Feb 18, 2009 6:11 pm EST

I have a Wal-Mart Visa card and have had so for about a year. Fortunatly, I have not had any problems w/ it. I have had gas stations take out as much as $75 on top of the amount I paid for gas, but the money has been returned. A secret I found in that is to go inside to the cashier and swip the card instead of the outside machine. It still does not excuse the fact that numerous people have been ripped off. Like most, I live paycheck to paycheck and I would be furious if Wal-Mart took money without my permission. We also live in a culture that in disshonest and that takes advantage of others, so be carful that Wal-Mart associates are not taking the card numbers and using them for personal purchases. Regardless, something is going on and has to be stopped! It is wrong and we should treat others how we would like to be treated. Were has that mentality gone? We are a nation who needs some serious reevaluating of our morals and values!

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allen
Madison, US
Feb 18, 2009 3:43 pm EST

u can cancel the card on your account page, , click the security tab, and then cancel, , this card is f, n rubbish!

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isabella hogan
Jackson, US
Feb 07, 2009 3:06 pm EST

my card was ativated and when i went to use it and it said insuficient funds, but when i called and checked the card it was reading that i have money on it! i need answers, answers, answers! and very soon!

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puck
Springfield, US
Feb 02, 2009 3:44 pm EST

same thing wont let me use the card agreed to pay $2 too talk too cs no answer what a joke. i want in on a lawsuit.charged me $5.00 a week after getting a card i cant usefu walmart.

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blabla
Sarasota, US
Jan 30, 2009 9:23 pm EST

You guys seem to be making up false complaints... I am no fan of the card but I am it's endengered servant.. I am familure with the pains that my ### has suffered and they are in fact minor... but your complaints aren't in line with the reality of true pit falls of the card... ? why lie?

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Lamont Rowan
Louisville, US
Jan 28, 2009 11:09 am EST

Lamont
Louisville, Ky

I think that Wal-Mart is ripping off people and they need to reimburse the buyers Monthly Service fees. I have not used my card in 4 months which I had a balance of 12.00 now I have an overdraft of 8.11. I have never heard of an overdraft on a pre-paid card. Wal-Mart you need to rethink this.

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Debbi
Roseville, US
Jan 27, 2009 10:32 am EST

I too had bought a walmart pre-paid visa card to use only on the internet as I have been a victim of identity theft by using my ss#. I tried to activate the pre-paid card but they said that w/o my ss# they can't! So, I called the # at the Billings, Mt. [[protected]] and SOPHIA told me that they will refund my money and I will recieve a 'check' in the mail within 7-10 business days for the full amount since I did not even activate it. We'll see how that goes. After reading these horror stories I am wondering if I will even get a check I can ca[censored]his is such a sick thing for anyone to do to people who are doing this for their own reasons and TRUSTING this company only to be victims anyways, especially in these hard times. No wonder this economy sucks so bad, too many thieves out there taking advantage of honest hardworking people struggling to survive! More than shame should be wrought on these big companies for doing this. We need to band TOGETHER to stop this theft or many more will be ripped off. I will wait the 10 days and will be back here to post whether or not I really got my money back. Good Luck to all that are trying to get theirs solved, try that phone #. Debbi

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Sherry
Stilwell, US
Jan 23, 2009 6:41 am EST

Wow! I got my PrePaid Visa card in the mail today and came online to activate it. I decided to read the "complaint" page before activating and I'm glad I did! I'm chunking my card in the trash. Way to go Wal-Mart!

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Michaelray
Clarksville, US
Jan 17, 2009 7:27 pm EST

I agree wal-mart is of the devil there all about a dollar, and screwing the public not counting there employee's that are under payed let's boy-cot shop else where we don't need the devil in our midst. Let's rebuke him in the NAME AND WE ALL KNOW THE NAME IS JESUS! JESUS IS COMING AND WE BETTER BE READY!

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Michaelray
Clarksville, US
Jan 17, 2009 7:21 pm EST

I think this is a joke, I did'nt have enough money on my other credit card's and being it is Saturday I could'nt deposit the money in my checking account and it be available today when I need it to register my son for his act test for college since saturday was the deadline that I did not meet thank's to this stupid card offered by wal-mart. Now he will have to wait to take the test until April. I bought the ___ card and added the 51.00 on it I needed and after searching on there difficult site, I decided to call them to find out the money is not on there. AND HAVE TO PAY 2.00 to find that out. I don't recomend any one to purchase one of these card's. And I wish some company would put wal-mart out of buissness. Because it show's what kind of store they are by who they associate with. I AM SO GLAD I DID'NT RESPOND TO ANY CREDIT CARD OFFERS I RECEIVED FROM GE MONEY BANK BECAUSE IF THEY ARE BEHIND A SCAM LIKE THIS THEY ARE A RIP OFF!

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Sharon Stromberg
, US
Jan 15, 2009 12:48 pm EST

I agree with all the complaints! I, too, have one. Loading, reloding, adding money to and getting transaction history is a nightmare--I don't even know how many $2.00 calls have been wasted as they can never answer pertinent questions. I am fed up with Walmart money cards and the GreenDot corperations--they are royally screwing everybody!

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SICK OF WAL-MART
Nacogdoches, US
Jan 07, 2009 1:36 am EST

I worked for Wal Mart years ago and realized then that "IT" was the devil. I couldn't work for them anymore. I shop there as little as possible and advise everyone to do likewise, or to boycott them altogether, if possible. This card "rip-off" is just another page in their dastardly-deeds book.

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Mayson14
Hilo, US
Dec 29, 2008 5:19 pm EST

To everyone out there i just wanted to infrom you if you don't already know don't use the walmart card at a hotel to place a deposit it won't be back in your card for ten days that sucks big time oh! and another thing you might as well own a computer when you buy this stupid card why i say that because to check your balance over the phone they charge you for that and even on the ATM machines the only thing that is free with this stupid card is when you check your card online

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RodSistrunk
Orangeburg, US
Dec 16, 2008 6:44 pm EST

I have the very card that is being discussed. I use it for my website (www.rodsistrunk.ws). The fees associated with it can be tax deductible and if the account is managed properly, it is actually cheaper and more convenient than a checking account at a bank. I can use the card online for my internet transactions, I can make deposits as late as 8 pm any night of the week, and most importantly, I can use it to send money to my wife in Africa while I am shopping at Wal-Mart. Perhaps, it is possible that a breakdown in communication occurred; I don't know. As for credit checks - if it were true that credit checks are performed, I would not have a card. My credit score has not recovered from my first marriage. The fee of $9 for the card is several dollars cheaper than checks for a checking account and it does not have to be balanced every month so you will know how much money you is in your account - you can get this daily via text message on your cell phone.

Rodney

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kewlethan
Denver, US
Dec 12, 2008 12:40 am EST

I've had my moneycard for a while now and they have held my money up several times. I purchased an item ($306) online on Nov 30 that didn't get accepted and was voided because my billing address didn't match the shipping address (standard with most companies). Walmartmoneycard told me that my money will be returned to my card on Dec 13th at midnight. This also happened with a rental car where I put a deposit down and upon returning the car my card was charged and Hertz and the deposit was released or voided. Walmart wasn't going to release the money for 60 days. I raised holy hell and ended up having Hertz call them. I eventually had the charge removed over 2wks later. This past Monday I returned money to the card from my paypal account which has yet to show. They must have some sort of pooled account and probably make interest off of our money by keeping it from us.. As soon as I get the rest of my funds back I intent to cancel my card.

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Clarissa Nelson
,
Dec 02, 2008 5:43 am EST

Im not sure what to think about this card. At first I wasn't using it much, so I thought it was a great idea. WhenI started using it, it never had the amount I loaded on it. I always paid the extra $4.95 up front, so why was I always a little shor when making a purchase for the amound I loaded. I understand the montly fee, but this was everytime I loaded it. It never had the correct amount on the card. Then this last incident I noticed my card had $40 that had dissappeared off the balance. I went into account information and found out it was some kind of scam company that got my number from God knows where on the internet and just charged my card $39.95 on its on. I was hurt because in these days and times we can't afford to just give away $40. To dispute a transaction you have to do it in writing, so we know how long this going to take to resolve. I'm not happy, and I just think we are in trouble when it comes to the security of our money, we come out better keeping a safe in our homes than dealing with any financial institution these days. All about making money.

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Clara
,
Nov 25, 2008 7:08 pm EST

The Walmart Card stated that you are able to use the debit visa card to Rent a car... th at a bunch of [censored]11... Avis Rental will not accept this useless mess. BURN IT NOW! WTF!

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A J Campbell
,
Nov 25, 2008 5:26 pm EST

i wanted to get a prepaid visa, so i decided to do some research first . after reading all these complaints i won't be getting one from walmart and i work there. is there other prepaid visa's out there that are good?

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carolyn sylvester
,
Nov 25, 2008 10:51 am EST

I agree with everyone else, Dont get this rip off card they steal money from you and cant get aholod of anyone to cancel it!

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Dr. Gerald Canady
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Nov 24, 2008 12:24 am EST

I put $500 dollars in on Oct.3, 2008, made 2 purchases, then i call in for my balance, I was told electronicly. It was showing a balance of $49. What the hell is this bull sh t all about. I agree with the majoraty of the others fools, I new I had been had. This whole Visa Card thing is a rip off. I live off of SS and right now, I"m broke. I nowthis don't mean ### to you but I think this is benieth walmarts standards, sitting back and letting this go on and on. I will never shop nor ever buy another thing from walmart. This not only mean Visa credit card loads, but I mean nothing, food, cloths, shoes, ele. not one more thing. That also includes the's bull ### cash rewards, you offer on the internet. There is a law against this in the state of Louisiana. You will soon find out. Every scense old man Sam died Walmart turned to the dogs.

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Desiree Aragon
,
Nov 23, 2008 5:47 pm EST

I tried using this stupid card and I would make charges and they would take the charges off and then the next time that I would try to load it, they would take those charges off again. So basically, I was paying for everything twice. And when I would try to talk to customer service, I couldn't understand them, they had such thick accents. I ripped my card up, NEVER AGAIN will I buy one of these cards. PEOPLE PLEASE BE WARNED!

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douglas trone
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Nov 23, 2008 5:30 pm EST

I've lost minimum 250.00 so far, can't be sure until I can access my account info. times are hard, the last thing we need is for one more money hungry corp to cut our throats. christmas is about 30 shopping days away. Four paychecks.Like having in house terrorists.pretty sad!

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Jenn
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Nov 21, 2008 9:34 am EST

Yea, my friend was confused and got it for me as a wedding gift (thinking it was just a gift card...not too bright sometimes). She put $40.00 on it, i only got to used $22 of it because of all the activation charges and charges when you use it. I was so mad! She just spent 40 dollars on plastic so i could use barely half of it! Walmart makes enough money as is. They should not be allowed to charge people such extravagant amounts. JUST GO GET A BANK ACCOUNT PEOPLE! MUCH EASIER AND SAFER! And no charges to start it up!

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Micheal J Wagers
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Nov 21, 2008 5:44 am EST

I have bought several walmart visa prepaid cards and have never gotten the card that they were suppose to send in the mail. The last card i purchased, when i tried to load it, they said i already had too many visa cards and would'nt let me load it, but they said i would get a complete refund in 7-10 buiseness days and that was a month ago. So when am i going to get my refund? My name is Micheal J. Wagers 110 Sasser Road London, Ky. 40744 . Please respond immediately.!

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Byron
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Nov 20, 2008 7:22 am EST

The card worked ok for me but it sends me text messages every day about my zero dollar account balance and it won't quit. I want it to stop now. If anyone knows how to make it stop then please let me know.