Walmart
reviews and complaints

I have been attempting to return a black 500w portable folding electric motorized treadmill running fitness machine. Sales order id [protected]; id [protected] for $174.00. I have called walmart many times who stated that they contacted this best choice products on my behalf. They said that they would contact me within 1 business day. This has not happened. I ordered the on friday, december 16th. Then discovered i was given one. I started to try and return before christmas. This has been frustrating because my many phone calls and emails and small mail of been ignored. This package has not even been opened.

I ordered a Samsung j7 phone and was sent a Samsung j5 so I returned and ordered again.I chatted with Customer Care Service and was told would get a j7 this time but again j5 .

Samsung Galaxy J7 J710M 4G LTE Octa-Core Smartphone with 13MP Camera (Unlocked)

Price: $233.54

Sold by Walmart.com

Returned
This item was returned on Thu, Jan 12 Order #[protected]

Returned items

Samsung Galaxy J7 J710M 4G LTE Octa-Core Smartphone with 13MP Camera (Unlocked)

Price: $233.54

Sold by Walmart.com

Returned
This item was returned on Thu, Jan
then when I chatted with Customer Care Service they told me there listing is for A j5 not j7 ! j5 is smaller cheaper phone I tried to tell person and I told her she was wrong and she cut chat off?!

This is a scam. It should be considered false advertisement. I spent over three hours filling out forms and answering the same questions. All the while it telling me that there is only one more question and I can claim my free $1000 gift card as soon as I finish. I mean it says no purchase or obligations nessacary. The gift is already yours just fill out these few questionnaire and we will tell you were to go claim ur prize. I feel like i should get the prize just for the aggravation.

I went to go rent a movie and turns out that it wasn't the movie I wanted or even chose and the one I received is currently not out for redbox rental so I would like a refund or some red box credit please. Y'all should really check every movie after a costumer drops them off for this reason. I really wanted to enjoy the movie but instead I get another different one that's not even out for red box rental

Incompetency and rudeness!

Twice we have received the wrong medicine. Almost every visit we get less than all our medicine — we ask them to look for more — they say, "that's all."

Just like this time, january 2, 2017. When my I went back to the store on this day to get the rest of our medicine (That was ready to be picked up on december 31, but they said there were no more there), I spoke to the pharmacist about it. He said, as they always do, "I don't know why they didn't give it to you." that gets so old. I offered my take on why they didn't give it to me. I told him they were too lazy to actually walk over 2 steps and look. Michael said oh no! That's not why. I said, "well I disagree." michael told me maybe I should go home. Michael is the manager. That is how much good it does to complain — and we are not complainers. Otherwise we would have sued when we received the wrong medicine — twice.

My wife did write a complaint last december and got a response from someone who cared. This time she wrote a complaint to wal-mart's consumer feedback and received absolutely no response! They don't care. (If it were you — you might use all caps too)

Just on the slightest chance that someone cares — I will take all our business to kroger unless michael, the manager of walmart pharmacy in starkville, ms, personally apologizes to me. That is all I want. That was uncalled for on his part. He owes me that. He had to call last time, but he did not apologize. He only said he wished he had been there. Why? So he could tell my wife she should go home?

Larry gregg
[protected]
[protected]@bellsouth.net

As soon it was available to purchase online I submitted for the 55" Philips advertised for $298. I got the confirmation that I would get it in 5-10 days delivered to the store and that I would be charged when it was shipped.

It is now Jan 2nd and still no TV. Not to worry because they charge me back on Dec 5th and created a label (3 agents couldn't find it until I mentioned a lawsuit). When I called I was told that a few stories. 1. My order was cancelled. 2. I was charged because it's on the way. 3. It's at the store. 4. It will be to the store within a few days. I waited. A week later I stopped at the store where I thought it would be and it wasn't there. They told me it was showing at a store up the road. I called there first and was told at first that they don't get TV's. It wasn't until a manager got on the phone that I found out they indeed get TV's but mine was there.

I checked the status of my order online and it says cancelled. I asked the manager to check the order and in the Walmart system it shows in transit.

Here I sit with no TV, my money taken and no idea if I will receive my TV. So I called CS again and before you're done with the conversation they are more than willing to return the money. I explained I want the TV not my money back. They tried talking me into taking my money back and going to buy one from the store but they are $398 in the store so that's not going to happen.

The bottom line is, money taken before the shipping, lie after lie whether intentional or not, still no TV in sight AND I have recordings of the agents and the promises.

Your move Walmart.

I took my car for an oil change on christmas eve.. Big mistake they broke my car. I was told they used a power tool on something that required a special hand tool leaving me stranded from then until monday afternoon. We had plans for my grandsons 2nd birthday (Christmas eve) as well as hotel reservations to be near our daughter and grandsons for christmas. We missed out on memories we cant get back. On monday when I went in they did fix my car and gave us 2 movie tickets with popcorn and dinner for 2 plus$100 and told sorry but goodbye! I've called cooperate several times, I have tried to speak with the store manager but he is never there. I even called fox 6! I really didnt think this was the way walmart would want to leave even 1 customer feeling, I see I was wrong.

I purchased this table and 4 chairs for my grandson for Christmas from Walmart.com. I purchased it 2 months before Christmas. It was shipped it the manufacturers box and no additional packaging. As such I did not open the box. On Christmas Day it was opened and it was obviously damaged and had been previously returned. Unfortunately I cannot locate my receipt. I am extremely disappointed that I was sold a damaged and previously returned item. I would hope that plumstuck would make this right.

I bought an iPhone 7 from Walmart and received a 32 GB instead of 128 GB! I can't say anything bad about the phone itself, it arrived in a timely manner and was in a good condition, but that was not what I paid for. I contacted Walmart customer service and they said that there was nothing they could do. There is a huge difference between 32 GB and 128 GB and 128 GB one costs more! They said I'll get a partial refund soon, but I don't need it. I'm stuck with 32 GB iPhone and everyone knows that iPhones can't have memory cards! 32 is not enough for me! I will sue Walmart!

We ordered a trampoline package order # [protected]. At the time we ordered we were given a date of December 23rd 2016 and after spending several hours/minutes on the phone just get the runaround and wrong information about truck arrival and different individuals to talk to we still have not received or able to communicate with a manager. Now we are given a date of the 27th if this was the case we would have never ordered it. We were able to leave out of town due to waiting for this item as we were told they had 2 trucks arriving on Saturday the 24th so we had no choice but to wait for it but again NO ORDER RECEIVED!

So the Walmart in new Hartford ny closes at 6 but they wouldn't let any one in after 5:30 so they could leave at 6 it was completely asinine they had the doors open but they had employees blocking the door saying that the reason they wouldn't let anyone in was so the could leave at 6 it was completely crazy and the store was supposed too be open until 6 not 5:30

Purchased drone as Christmas present online ship to store from Walmart.
The only reason I purchased was because the promised delivery date was prior to Christmas. They missed the promised delivery date so now I won't be able to give the drone to my son for Christmas. It wasnt a last minute order on my part. There was ample time to make the delivery. I feel like they promise delivery dates that they know they cannot meet. My first and last online purchase from Walmart.com. Never again.

I placed an online order for store pick up of samsung 50" 6300 series - 4k ultra hd smart led tv - 2160p, 120mr (Model#: un50ku6300) on nov 26 2016. Their system accepted the order for a price of $398. After couple of days the order got cancelled by walmart saying we're really sorry, but the items shown below are out of stock and we don't know when we'll get them in again. Now after 2 weeks I saw walmart is selling the same product for $547 with store pick up available in almost all locations. I contacted customer service department and they confirmed that the item is re-shopped and will be shipped for the same price. After many days of waiting and seeing no action happening with my order I contacted customer department again and later find out that they won't be able to honor the order for the price I initially ordered it for.

12/19/16: walmart is currently showing on their website this item for $309.00. This item retails for $199.00. The item is currently sold out everywhere, including walmart. Other retailers such as target, gamestop, and best buy are also sold out but continue to retail for $199.00.
Walmart has increased the price by greater than 50% of the retail cost during the holiday season. This is a toy intended for children being price gouged by a company which markets itself as family friendly.
Disgraceful. They should lower the price and refund the difference to their customers who paid $309.00 for this item. A refund can be delivered in the form of a gift card for walmart if that is the best way for the company to resolve the issue. I did not purchase this device and would not have at that price, but clearly many people did. Additionally they offer two additional purchase options from outside sellers, presumably because they are out of stock and this is a holiday wish list item for many children. The alternate seller prices are $309.99 and $314.88.

My son woke up in the middle of the night fussing I go to his crib and his diaper fell apart and was everywhere! I had to pick him up and change his diaper and clothes cause the filling was everywhere!and I had just changed him not even 2hours before he started fussing this is not the first or the second time I spend all this money for diapers to fall apart!these pictures are not when it happened but I took these in the morning time.

About two weeks ago my wife purchased a childs gift for our grandaughter on line. She paid for the gift via credit card. The info provided said that the gift should arrive within two business days via Fed Ex. After waiting several days we did not get the gift but noticed that our card was debited for the amount of the gift. My wife called several numbers for Walmart to check on it but was seemed to be given other numbers to call.She did this but was given the run around. Someone told her that she would have to contact the delivery agency but Walmart did not give her a tracking number or anything to provide reference on the status of the package. Walmart said that they would "try" to find out what they could and would send her an e-mail.She has not received anything to this date. She has gotten nothing but excuses. It is a Christmas gift and time is running out. I am going to wait until the closing of the buisness day Monday and if I have not gotten some type of information that is helpful, I am going to report this unexceptable practice to the BBB, Corporate Office and whom ever else I can to complain. We do a lot of business with Walmart but I will avoid doing anything further with Walmart in the future. I have nothing in the way of numbers, receipts or tracking numbers to give you to go on.

I bought a product care plan for my I pod touch for 3 years. I was given a phone number to register a device if it ever broke .I called that number so they can replace/fix it, so they asked for an email address to send their address via email so I can ship my product, but they never sent me an email. I called multiple time's, even gave them a second email address, but the email I was supposed to receive so they can fix it never came.

On 12/12/16 I arrived at the Walmart Auto Service Center at 1607 W. Bethany Homes Rd., in Phoenix, AZ a few minutes past 5 p.m. I ordered 2 new Goodyear Tires with warranties and purchased 2 wiper blades and requested service in installing them. My car was parked on the far side of their garage and sat untouched while they took one car after another, that came after me, and provided service. At about 6:30 p.m.. I told the cashier if they weren't going to work on my car to just cancel the order. I was exhausted and been there for almost 2 hours, while my car sat untouched and cars that came after mine, were gone already. She kidded that they must like my car. The cashier went and checked with the mechanic. They said 20 more minutes. When I was told my car was done, at 7:15 p.m., all the other cars were long gone. When I walked out to my car I saw that they had placed the unopened wiper blades on top of my car next to the used blades. I immediately walked back to the garage entrance and knocked repeatedly on the door. They appeared to be long gone. This is the worst mechanic service I have ever received at any garage.

The ID # on the receipt for the windshield wipers : 7K0L2JQWBKU $12.75 Debit #**** **** **** 2255 . After they put the new tires on the back of the car I paid with my debit card, but did not receive the receipt. I do not think they wanted me to complete a Customer Service Survey. The Debit Card # is the same **** **** **** 2255.
Sincerely,
Robin McDonough
Roberta McDonough is the name on the card.

On Black Friday I tried to put two orders in both for an apple iPhone both were canceled. I tried a different debit card and both were canceled again. I called an got incident # [protected], I called again and tried an was advised they had to submit info to corporate so my cards would not be canceled to wait at least 30 min. to call to re-order so I wanted several days and then called and again both orders were canceled. I was put thru to corporate by phone in which Christopher, whom was very very rude told me he had to submit info so my cards would not be canceled and I told him this had already been done and I wanted to speak to someone else and he absolutely refused to put me thru to another person so I hung up on him. I spend a lot of money in Walmart stores and online and I do not appreciate this at all that I can not order with my money the things I want to buy. I was guaranteed black Friday prices but I cant order the 2 phones I want so what good is the black Friday price. I will put negative feedback all over the internet if somebody does not get this straightened out and compensate me for all the stress this has put me thru. I am very very upset. My phone number is [protected] Gina Sanderson
2nd incident # [protected]
3rd incident # [protected]
4th incident # [protected]

On cyber monday I ordered a xbox one bundle pack, order number [protected], order wasn't completed, so I called to clear this up and ordered it again [protected], once again the order was not competed so I called again, I was promised it would be fine I received another canceled order, I ordered this bundle pack for the 3rd time and spoke with the costumer rep, I was promised the this bundle pack was going all week, which it is not xbox one bundle with a movie and 40 gift card, I very upset that I didn't receive this gift for my son at the discounted price, i'm writing the better business bruea