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4.0 8310 Reviews

Walmart Complaints Summary

755 Resolved
1975 Unresolved
Our verdict: When using services from Walmart with a poor resolution rate, be vigilant. Understand the common pitfalls other customers have faced. Prepare thoroughly for any interactions with their customer service, and consider alternative solutions if your issues are not addressed satisfactorily.
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Walmart reviews & complaints 2792

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3:41 am EDT
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Walmart some managers tried to jump me

I was at the local Walmart location recently and a ton of Customers and other Workers witness a butch of different shift Management of some type try and fight me.The only thing I did was defend my legal rights and call the Port Arthur Police.They thought one of the Managers was the Owner.Barely able to walk off the pain and not at fault or legal documents for complaint.The Law either right or wrong this year again.

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truth is mine
, US
Jun 07, 2014 7:15 am EDT

what did you do for them to do this?

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9:28 am EDT
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Walmart didn't get my 40.00 gift card

I have been waiting for 2 months for my 40.00 Wal Mart gift card. My neighbor gave me the information to call and get this free gift card that can help my family and I. My neighbor got a gift card for 50.00 and two 25.00 WalMart gift cards. She got lucky.
I have received my magazines, my gift card for gas and grocery and 20.00, but not my WalMart gift card.
I had mailed two post cards for 20.00 each in an envelope two months ago. I called them and they tell me they haven't received
them. I have already paid 19.99 then I cancel. I think this if unfair. I don't know why they haven't received the gift cards, maybe it was lost in the mail.. The lady gave me the address 30 Buxton Farm Road,
Stamford, Ct. I went on this web site and it looks like an deserted building. I will send a letter to them. I see other people are complaining about these gift cards. I think someone is stealing them? My phone number is [protected], I need to talk to someone about this. I want to be conversant for this. You can call me or email me about this. I hope you can solved this.
Customer Service should be number one in business. Thank you

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Walmart illegal transfer of prescriptions

On may 14, 2014, my doctor’s office sent an electronic prescription for gabapentin to the walmart pharmacy located at 6712 us hwy 98 w santa rosa beach, fl 32459. The prescription was not filled until or rather i was notified until may 17, 2014 by an automated message stating a price for my prescription. I called the pharmacy and notified them that my blue cross and blue shield was my primary and medicaid was my secondary. According to medicaid’s new process the pharmacy must charge bcbs and then physically call medicaid and inform them that bcbs has paid whatever amount and then they will cover the rest. I informed the pharmacy that i knew it was a huge inconvenience and apologized, and the girl said she would take care of it. I came in walmart on the following sunday may 25, 2014, since within a week i had not heard anything from them about my prescription, and the same girl i spoke to told me that she was sick, didn’t have time to call medicaid and gave some other excuses to do with employees calling in. I was ok with that, understanding the situation and told her i would check back next week when i came back that way. Within 4 hours i received a phone call stating my prescription was ready for pick up and i assumed it would be there the following sunday as i had informed her twice that i come there once a week. I again came to the pharmacy on june 1, 2014, and apparently my prescription had been put back on the shelf. At this point things were a bit ridiculous. I told the girl, agitatedly, i will need it to be refilled and i will return next sunday to get my prescription. She yelled at me and said very smart - like that it will be put right back on the shelf she will not hold it until next sunday. I told her that it was her fault it has taken damn near a month to get my medication and that she better have it next sunday or i will talk to the store manager. She rolled her eyes rudely and stood her ground she would not have it there sunday. I spoke to the assistant store manager who went back there and i have no clue what she said because i returned home, i was livid as would anyone be with this situation. I am leaving out of town friday june 6, 2014 for a month so my doctor wrote my prescription for lortabs a few days early and advised me when i got to the pharmacy to call them so that they could approve an early fill so i could leave out of town. When i arrived the same girl i had a problem with told me 35 minutes and i noticed she didn’t even scan my prescription in. So i wait 45 minutes and came back. The pharmacist was rude and treated me like some drug addict. I had her call my doctor’s office like they said and she covered her mouth and told them i was pharmacy hopping. She then state i had a prescription at the publix down the street for gabapentin and i was trying to fill lortabs there and that i had another prescription in panama city beach for another drug. Well my prescription in panama city beach has been there for over 2 years and it is by a panama city beach doctor and is an antibiotic for acne (Not a controlled substance) . And i had no knowledge of a prescription down the street. Come to find out i went to publix down the street and apparently the walmart pharmacy technician had transferred my gabapentin saying she was me without my consent or knowledge, thus making me look like i was pharmacy hopping. I feel that walmart violated my hippa rights and my human rights. I was made out to look like a drug addict because their pharmacy technician did a deceitful transfer without my knowledge. I am consulting a lawyer at this point and he advised me to first contact the board and file a complaint. I am also a healthcare professional and this violated so many aspect of ethics and laws that i do not know where to begin. I want to see the technician terminated and the pharmacist that treated me like a drug addict without asking me just calling my doctor’s office and slandering me without any knowledge of what was going on to have her license suspended or terminated from the facility immediately and the incident to go under her license so that other healthcare providers are aware she feels she has the power to violate rights and freely slander patients without having any knowledge of the situation.

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10:40 am EDT
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Walmart over charge and double ringing

On several occasions while checking out of the Walmart grocery store I was over charge by the register double ringing some of my products or over charging for the product. I noticed this when I checked my receipt when I got home. This seems to be a constant problem at this store. I feel something should be done with checking this store and to see how many other customers are getting ripped off.

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Walmart I cannot access my funds

I called customer service on april 20, 2014 for a new card to be sent to my address, express ship. I was willing to pay $20 for fed ex express because, i had a very importment appointment on friday, april 25th. I informed the customer service representative of this appointment and they assured me i would receive my card on time. I received my card on thursday, april 24th at 5:11pm. I attempted to activate the new card and the automated system said, " this card number could not be found in the system. " i waited until the next morning of april 25, 2014 to personally speak with a representative to handle the issue. The rep told me that the card sent to me was incorrect and couldn't be recognized by the system, but the card was sent to me by walmart with my name on it in place of my lost card. I have been attempting to explain to every single representative i have been transferred to that i cannot wait another day to be able to access my funds. It is not my problem that customer service sent the wrong card to me via fed ex and this is not good customer service skills not being understanding of the situation. I have a family emergency that needed to be handled today and walmart moneycard is preventing me from taking care of it. I am extremely frustrated, upset, and annoyed. I will not only be filing a complaint, but i have called to have an attorney represent me in this case. Walmart moneycard has taken hundreds of dollars from me due to an error on their part and i will now take matters into my own hands!

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Walmart wrongfully suspended

I got suspended. I'm a supervisors there and have been since are store open 3 yrs ago. I bring strength and hard work to are store. It's something walmart did for me and I thank them very much for it. So with that, ...I'll do anything for the company. People on here complaining etc n don't get me wrong. Maybe a lot of cases wasn't right, and maybe some was. Walmart is about strength and team WORK! I've done 277 unloading trucks. Cases per hr. Doing trucks in a hour. Once did it in 55 min. 2500 with 5 ppl on the line. The fit program way. So yes, ... I stand by hard work and moral and respect to anybody. No matter what. Always respect. And I'm a tell you why. Because everybody deserve respect. Period. So I train my crew to be respectful and also. Gentlemen n ladies. Smile and so kindness is a must of my crew or anywhere around me or them. My store is very good with these things. Very family bonded. Until this new asst mgmt came that for one. Tell ppl how he use to be nasty to ppl etc or how no one like him cause he was a ..., I was having issues with him n his attitude n very rude n disrespectful manner towards no just me. But to everybody especially are 4 to 1 crew. Cause they made him the mgmt over fit program and backroom. I told him walmart was founded on respect. N me n my crew work to hard to be disrespected and we demanded respect. Seeing that respect is a policy and a coaching for it. Shows that the company strongly stand by it and so do I. I told him if his attitude didn't change. I was using the open door all the way to corp if needed. Until his attitude changed for the better. Over all. He said that statement was a threat n I'm not suspended. So yea, ... That's my case. N trust me. I don't get overtime but. To help me store get on it's feet. Yes I've work. 4pm to 7am. Back at 4 to 1am. Back at 8am n work til 8pm. For weeks. Anything the company need I've push myself to the max to get it done. Very hard aggressive worker here. I'm the unload supervisor. I've done 40 boxes a min. My crew is designed to do 15 boxes a min. We do are math before the truck so we know the time frame we goal for. Then we do it. Lmao. I have one of the strongest crews in the market. Believe it. N my girlfriend been with the company for 10yrs. Work at the same store.

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4:24 am EDT
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Walmart rude unfriendly cashier discriminates against customers is rude to random people

i have a problem with the mean nasty no mannered rude people you find everywhere in Orlando...particularly at Wal-Mart. I go to a neighborhood market walmart on alafaya trail near ucf in Orlando - I usually go at night and at night you have to deal with the rude cashiers there...whoever is there. lately there has been a fat trollup female who for some reason has decided she doesn't want to greet or say anything to me- which is just rude. its her job as a cashier to GREET people not just stare at them and ignore them. ive noticed she will talk to other customers and be very friendly but the minute I get there now she will not say a word to me and just stares at me rudely..sorry b* but a job as a cashier is to at least say hi or say the price..but standing there and saying nothing to a customer is just really rude and disrespectful. of course she does it intentionally because she is a fat ugly whale who is a loser in Orlando--there are many who are jealous and have to disrespect others. they also have no manners and are just the rudest lowest class ### to exist. ive worked as a cashier before and I treated every single person with respect as I do with anything. I would NEVER just ignore someone and never greet them or even say the price- but this fat whale feels she can do this now because maybe it gives her ugly self a sense of power to be rude to others? there are so many nasty negative people like this in the world...who spread negativity rather than positivity...shame on trash like this and in Orlando its the wrost- the people around esp walmart cashiers like this can be so rude for no reason. it seems she sees that im happy and waiting to be greeted and she purposely refuses to do it...while she greets others happily and puts on a cheerful attitude..really nice fat thing- to be rude to someone for no reason..do u think u have power because you're rude to someone? you're ugly fat and weird...you have no power loser... also its odd how ugly fat dumb people are so arrogant and lack manners and even pick on good looking people because they are insecure and stupid...you fin da lot of that in Orlando too--ugly dumb fat arrogant losers and mean people..all you find in Orlando esp are ugly fat arrogant people who laugh at others...low class trash basically...yet if you have manners and class then people think they can disrespect you...someone needs to teach this weird troll a lesson in how to treat customers and people and not let her think she can disrespect people just because she has a way to do it...part of your job fat dumb whale is to say hi to customers or say a price...as a cashier you cant just sit there and stare at someone and not say a word...that is really disrespectful and is blatantly disrespecting someone to their face...even rude cashiers will give you the price or say have a nice day...or at least give you a price?! its a major LOW to stand there and not say a single word to someone right in their face...that is saying this person is just nasty garbage...but that's what you find in orlando...the nastiest garbage people ever...also its one thing if the person is doing it to everyone...its rude and wrong but in this case its just blatant discrimination rudeness...as a customer for me it creates negativity and i will gladly shop at another wal-mart than deal with such a nasty rude person. .Orlando is the only place ive ever been to where there are people so low and trashy they will do things like this...retrain the cashier trash you hire Wal-Mart...there are plenty of unemployed people out there who need jobs...stop employing garbage and even the stock people are courteous and friendlier than some of the garbage rude disgusting people they hire as cashiers...

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Walmart always out of stock

Being that Sonora
WalMart the only walmart within a 50 mile radius from my house this is where I have to go shopping when i want to get anything cheap, but everytime I go there the store racks are a mess and there always out of every thing I need, I don't do alot of online shopping because of I don't want my info blasted on the internet. So I'm forced to shop within my town we have 2 savemarts a safeway, grocery outlet and a walmart, Safeway and savemart are too expensive, grocery outlet you neverknow if the food is bad and Sonora WalMart just never has anything you need or want and when you ask a manager when theyre getting a shipment in there answer is a week from now. What happened to good quality service?

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Plekre
, US
Nov 18, 2011 4:30 pm EST

This store is not managed like the 2 Lethbridge, Alberta Stores. They are not professional and there is no people skills.

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3:43 pm EDT
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Walmart lawn mower

Purchased a lawn mower to keep my japanese garden looking good. There was a bag that was attached to it, but it had a tear in it that I didnt see.

And what do you know? The grass and weeds blew right into my koi pond, killing the main male fish, which for years I breeded!
I contacted walmart, and they laughed at my face and didnt even apologize for my poor dead fish.

I dont want a refund. Just some sympathy.
I've been a loyal shopper at walmart for a long long time, but i've decided today, target can have my business!

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Cruise, 51, and Prepon, 34, were first linked back in November when they were supposedly spotted enjoying a cozy dinner at the Manor Hotel in Los Angeles. Reps for the actors denied a romance at the time. Now, a rep for the action star is once again denying the dating report. "Not true. They have never met, " a spokeswoman for Cruise said in a statement. Similarly, a source close to Prepon insists to Yahoo the new report is not credible. Cruise has not publicly dated anyone since his 2012 split from Katie Holmes. Meanwhile, Prepon ended her relationship with "Malcolm in the Middle" star Christopher Masterson in 2007. Celebrities are falsely linked to one another daily, so it wouldn't be a shocker if this was just another rumor… but surely Prepon and Cruise know of one another, even if they haven't met as Cruise's rep says? We're not ready to proclaim that everyone who practices the same religion hangs out, but when you are famous, live in the same city, and go to the same church (which happens to have a Celebrity Centre), it tends to be a small social circle. Especially when you have the same high-profile friends. Cruise and Prepon have both joined John Travolta and Kelly Preston at various functions. In November, Cruise, Travolta, Preston, and thousands of Scientologists gathered in Clearwater, Florida — the spiritual headquarters of Scientology — for the dedication of a new $145 million cathedral. Just three months earlier, Prepon attended the 2013 Church of Scientology Celebrity Centre Gala with Preston and Travolta. Also, there is the Masterson-Cruise connection.

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Walmart went against policy and law

I wanted the grand theft auto game.But you have to be 17 to get it, so I got my 17 year old to buy it for me with my money when we were shopping in the store with him.

I told him that my mom did not like me playing that game, so he told me that if I open it that they won't let me return it. Then my mom found out and I gave her the receipt because I thought it was already opened so they wont let her return it.

The person said she could not return it but maybe in this situation the manager may make an exception.My mother told the manager what happened and that she wanted a game more suitable for someone my age and he said he would make an exception this time but not next time so now I don't have the game and had to pick another game and they broke their own policy and the law.

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Joseph Davenport Jr.
Charlotte, US
Apr 03, 2014 9:48 pm EDT
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leaking oil filter and loss of compression when driving since i had my oil changed at walmart.

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Walmart walmart credit card

i need for you all to fax the copy of the walmart credit card statment saying i dont owe the bill its paid off in full here is the walmart credit card in dispute #[protected] so get this done and if you all send it to my spam box iam not able to do anything with it and all send me your finding here is my mailing addressed mr.danny f. hamblen po box 367 marshall mo 65340 send it to my inbox

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Update by red1948
Apr 08, 2014 5:09 pm EDT

so how long befor you can get thourgh iam hoping it will be soon i dont the wal mart credit i think they got me mixed up with my late ex wife she had her own walmart credit card thank you

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Sharon Downs
Marshall, US
Apr 12, 2014 9:50 pm EDT

Pleases stock your yarn and Crochet thread!

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GECapitalCares
Tempe, US
Apr 08, 2014 3:38 pm EDT
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**To expedite a response, please provide Reference code DM 040414_cb_dannyf.hamblen**

Mr. Hamblen – We tried to contact you via the phone number associated with your account, but were unable to do so. We would like to try and resolve your concerns. Please email me at gecapitalcares@ge.com with your name and phone number. A member of our consumer advocacy team will call you to assist.

For your security, we recommend you delete the confidential information in your post.

Regards,
Nicole
GE Capital

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Walmart dispute

to whom this may concern by my emails i recive a email from you all i found it in my emails sunday afternoon and yesterday monday that in your finding s on on dispute i sent you all you all reply in the email i didnt owe anything and something about your power had went down so when your power is back on again please fax or mail this to cavalry port colltion agency and please email me back when this is done that would prove to them that my walmart credit is paid in full the walmart was closed about june or july of 2013 please email me back when the fax has been sent sincrely danny fletcher hamblen

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Update by red1948
Apr 11, 2014 10:29 am EDT

i recive a letter in the mail today you all dont have my middle name down on file my birth name is danny fletcher hamblen and you say i dont owe a bill now you say i do its been in disput for about 7 months now after you recive this email find something out please email me back current phone number [protected] if you call you will be talking to shirley a. williams iam under doctor cares i have medical problmes iam bipolor adhd dibetes high blood presshure look on my file

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I recive the email today and it got sent to my spam box iam unable to check anything on spam and all here is where you need to sent all the paper work to cavalry port collation ageny and proof to them I don't owe walmart credit card and they shut my card off I need to know what I need to do about my walmart credit card here is the old walmart credit card number 6032203395915621 so if you would please get all this sent to the calvery port collation ageny thank you

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MkStItCh
West Seneca, US
Apr 01, 2014 10:51 am EDT

What are you trying to say here?

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Walmart tainted ground beef and beef

Since Feb 10, 2014 I have waited for Walmart Manager to get back to me regarding a complaint of some of their beef products. I had approximately four pks of Walmart meat that were tainted that cost in around $30.00.

In January there were two pkgs of walmarts ground beef that was tainted. I had just bought them a week prior.

I went shopping again at Walmart and then two pks of walmarts beef cubes were tainted. I still have one pkg as a testement.

All four of these pkgs of meat went brown. I took out one pkg of mincemeat and one of the cubes of beef and even attempted to cook them and the smell told me not to eat it. In those orders I also bought other meats such as roast beef, chicken, bacon, steak and none of those pkgs were tainted. I bought other meats from other stores replacing the mincemeat and cubes of beef and they were fine as well.

I like shopping at walmart and would do orders anywhere between 250.00 to 400.00. I like the prices. Last summer my local walmarts had beautiful short ribs that my family enjoyed.

I put in my complaint on Feb 10tn, 2014 and asked that my $30.00 be given back to me. I don't care if it is in Walmart coupons but I want my money back for their tainted meat.

I have called back Walmart customer services 4 times right up until today. And so far the store manager Jonathan Elias has not got back to me. I have now requested that the distract manager Eric Payne get back to me.

Chefs Gordon Ramsey, Joe Bastianich, and Graham Elliott all advertised Walmart meats on their Masterchef USA show last year. And that is when I started doing a full grocery order at Walmarts. Sadly I am disappointed that Walmart does not think its important to call back customers or reimburse customers for their tainted meat products.

I have stopped shopping at Wilmer's and will continue to not shop there until this issue is resolved. My patience is wearing thin, I have waited for over 6 weeks up until today.

If a Walmart Manager does not get back to me soon, I will never shop there for so much as a pkg of gum again. In total I paid 30, 00 for tainted meat and I want my money back Walmart Canada! Thank You

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Update by disgruntaledwalmartcustomer
Apr 15, 2014 5:27 pm EDT

redhatter this is a complaint board not a forum for you to troll people that have legit complaints. I didn't come here to have a chit chat with you, I came here to do what the title suggest complain. some people have nothing better to do with their time. sad.

Update by disgruntaledwalmartcustomer
Apr 15, 2014 5:23 pm EDT

Update: I am happy to say that Walmart has settled the dispute and I got a full refund, which I used to shop the same day.

Resolved

Walmart has resolved my complaint and gave me a full refund for my money. It was a bit of a wait, but glad to say the staff and manager was nice and helpful. I am now back shopping at Walmart.

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fedup345
Burlington, CA
May 23, 2014 11:18 pm EDT

just like all immigrants, they want everything for free! NOW..can I go to your country and ask for a refund, or will I get my hand cut off.. please quite abusing the system - take take take is all they do and my tax money pays for it

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fedup345
Burlington, CA
May 23, 2014 11:16 pm EDT

to me it sounds like a lot of these immigrants they come to the country and want everything for free. give me give me give me, , if I went to your country and asked for this, I would get my hands chopped off.. stop abusing the system!

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truth is mine
, US
Mar 28, 2014 7:32 pm EDT

so what was this so called tainting? how long had you stored the meats before use? was it at proper storage temperature?

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Walmart horrible card/customer service

I have now been hacked 3 times with this card. I called in after my partial payroll deposit didn't appear to find out someone used the Card in two different States and I was unaware. The card was suspended I was told my payroll was rejected also. They suggested sending out a new card at a fee. I contacted my employer and explained the mishaps in which my check was replace with a live check that day to find Walmart decided to grab my direct deposit on the New Card issued to be mailed within 7 to 10 days. Bottom line I spent hours on the phone they lied the barely speak English and are not customer service oriented. There system is not secure I have been hacked 3 times stay away!

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mariahenderson
Columbus, US
May 22, 2014 4:22 pm EDT

My card was canceled one day before my direct deposit. I am unable to access my account or withdraw any of my funds. I feel like I've been had.

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2:35 pm EDT
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Walmart unfair police

Your police is unfair.I don't know when a few months ago or something someone accidentally knocked over a coke bottle, it fell on the floor and the coke spilled out.

The person told the person at the desk where you return things that I spilled this coke, and said they would pay for it, they said they don't have to because they have a budget for these things when someone breaks something. But I made a mistake and I stole some things from your store and they called the cops they should have let it go because they have a budget for theft as well. I think that other person should have paid for the coke since you have a budget both on theft and accidents.

So either make that person pay for coke or don't be hard on shoplifters even if they did something wrong.In other words punish both or none.

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only1ofme
Columbus, US
Mar 20, 2014 5:15 pm EDT

i went to walmart an put $500 on each greendot money pak an i use it the next morningto try an pay a bill n my $is off my card .do anyone have any answers to tell mehow to get my money back

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Thinking_human
Corydon, US
Mar 18, 2014 2:48 pm EDT

There's a difference between an accident and being a thief. Good luck in jail!

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Walmart harrassment, bad customer service, inappropriate emarketing

Online I saw the product (baby playard) is available in Scarborough Town Center and I rushed to the center. First, items were scattered, second no help. I was waiting their for 25 minutes or so, no reps to help. I saw an old female Walmart rep was passing by, I request for help, she badly reacted with her bad facial posture, "I don't work here." Then I asked her politely where I could get help. She batted me away. So disgusting.

Then I went to a cashier Marabel and she called for a rep to help me find the product. no avail in next 20 mins. then I went back there and Marabel called some one again, and Teresa showed up and told me the product was discontinued. I called my wife, she said the advertisement on the website for the same product is still there, available only in that Scarborough Town Center Store.

I got a pile of another product which is close to the product I was looking for so that customers like me would get annoyed and buy this unsolicited product. I called Asst. Manager Des and Store Manager Lorie. They told me 'Why didn't you call our store before availability of the product?" I said, "In this way we buy so many products from Walmart through online and who have the time to call and check these products' availability? And why we can't rely on Walmart's writing on the website that it is available. Avialable means available. They didn't agree with me, and didn't match the discount on the product that I hesitantly buy.

More interestingly, I sent a review on the product I bought and in a section of the review, I put this note, they said my review didn't qualify.

Walmart's this type of customer service is a harassment and simply outrageous.

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burgj
Toronto, CA
Mar 16, 2014 10:19 pm EDT
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Nothing new in Scarborough Town Center Wal-mart - the worst one I'v ever seen in the both sides of the border.

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Josh20
Toronto, CA
Mar 14, 2014 10:24 am EDT

thanks...at least someone has time to post something here against Walmart Scarborough Town Center.

It is Spring Break but they are short handed I believe. No help in the departments, long line in the cash, no people in the return goods, absolute anarchy. Then I went to other retail stores, they are busy and business as usual.

The Store Manager is cheap, just like to have profits, not the satisfaction of customers.

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Walmart lost merchainse no refund yet

Called for almost a week to find out why my merchandise is at the store yet. I shopped online Walmart.com for the first time and choose store pick up. The only notification from the company I received was for the delay in the items but the online tracking said all was at the store since Feb 25, 2014. When you call the auto system or live person states differently. Got the run around repeatedly told I could not be issued a refund. Each time I called we were informed for one different reason of another we could not cancel and be refunded.

Finally the store pick up says it's lost, then we call Walmart.com again. Walmart.com rep says it's not lost it's in transit and no refund can be issued. I am placed on hold several times and finally hang up file a complaint with Paypal. Then I call Walmart.com again this time I am told the rep I just spoke with an hour ago March 1, 2014 issued a replacement, item was lost and then may have also issued a refund afterwards. Since a cancellation was place on replacements (not authorized by me) instead of refund due to lost items.

The Company policy states that if I receive a refund. Can't say if I will though they will send me an email in 24 hrs of this call. The refund will take much longer to how it was handled and it can not be corrected. I was lied to repeatedly by most every rep I spoke with at Walmart.com one story after the other. I am not sure if they really cancelled my orders this time and if I will be issued a refund for over $300 any time soon. No one was helpful and would tell me when i call and inquire what happened to my orders.

As of right now March 1, 2014 I have no furniture I ordered and am out almost $350 that I may one day be refunded.

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I contacted Paypal whom I used to make payment to Walmart.com . I opened a dispute and Paypal contacted Walmart. I purchase on Walmart.com but we choose pickup at local Walmart store in Gordonsville, VA. Walmart credit me for the DVD the store sent back. Walmart was quick to ship my furniture using Fedex instead of their delivery truck. I am just happy after nearly 3 weeks the night mare is over.

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Walmart race and hair type

Okay I called and talked to the hair stylist that was there and asked her could they be able to do hair lights on my hair and that my hair was ethnic. And I was told from her that she was living at 2 and another person was coming in at 2 with at least 20 years of experience In the hair salon..so I arrived at 2 and the lady had no customers and asked me how could she help me and I told I called and she remembered but she was the 1 who was leaving and the lady with 20 years of experience told me she didn't know how to do ethnic hair and the reason is because other ethnic girls that come there don't let them touch their hair...and that although she had 20 years of experience she's never done ethnic hair and nor was she willing to and she made up all kind of lies before stating she doesn't feel comfortable doing my hair..she was very rude and said to me well you know everything is separate she said the highlights and to wash them out would be separate and to just shape the neck line of my hair with the clippers would be considered a hair cut so I would be charged the full price of a cut as well...Note I went to another hair salon in lake Wylie and yes there's no person African American in there hair shops and they did my high lights the same way they would do some one else with a silky hair Texture...They two woman asked me could I come back another day to see some lady names clardiria because and I quote "she has ethic hair and she's the bomb."
...
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Logicisyourfriend
Moose balls, US
Feb 27, 2014 9:27 am EST

You are right - someone should have done your hair even if they didn't feel qualified to do so. Then you would have a REAL complaint.

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Walmart un answered emails

I am a mother of 3 and I have recently purchased 3 snow suits for the winter for all my children at Walmart. Let me start off saying that they are beautiful and they have or what I thought were great. My children loves everything Disney Cars! However over a few weeks period all 3 slowly started tearing all in different locations some in two spots. I know that at Wal-Mart they have a policy if you out wear them before out growing them you can return it. However after weeks of going back and forth they do not stand behind this policy I am finding. My problem now is I have 3 children in ripped out side gear and freezing. I unfortunately do not have money to buy another one for all 3 this would cost allot. I simply have been asking them to replace them or order more or give me my money back. Since I have not got any more responses I thought I would contact Disney whom I have also sent 3 emails to different departments within your company looking for answer. I have still had no response from you guys as well. At this point I am a tired, angry and frustrated single mother just trying to keep my children warm. Can someone please contact me ASAP... NOT IMPRESSED!

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Update by Victoria5515
Feb 11, 2014 10:42 am EST

I would like to thank you for your fast response redhatterb71. As a mother I am not expected to fix every ones problems but my families. this is exactly why I am online and making emails and calls to resolve my problems. The issue is within the manufacturing of the clothing. When I spend good money on 3 items I expect at least 2 out of 3 to make it through the season or a month for that fact. When Walmart has a guarantee they are suppose to stand by it. I did not make up there policy I am a mother just following the policy. I shop at Walmart knowing that my children and I will be taken care of not pushed around. When my children all have issues within there snow suit I find that hard to believe this is problem belonging to me at this point. I would kindly repair them when Walmart or Disney steps up and Pays me to do so or simply replaces them as they are suppose to. I would kindly like to thank you for your thoughts and I hope you have a great day.
PS Not everyone has money to repair NEW items!

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drugdoc1211
hyartford, US
Feb 11, 2014 4:06 pm EST

"PS Not everyone has money to repair NEW items!"

You don't have a needle and thread?

nikalseyn
nikalseyn
Alpena, US
Feb 11, 2014 2:28 pm EST

The problem is that the clothes are made in some Asian country very very cheaply, both in material and production. They are sold in Canada and the USA as a "Disney" product and Disney makes money licensing these items while WalMart makes money selling them. Trying to get WalMart, much less Disney to do something about the cheap, defective clothes is an exercise in futility. I would recommend two things: do not shop at WalMart or buy Disney products and go down to your local Thrift store or Goodwill, Salvation Army stores, etc. and buy your children used clothing. You can get clothes for children very cheaply at these stores and they are usually in very good condition. You might also do as we did as the kids were growing up: buy clothes on clearance at stores when they go on clearance---sometimes up to 90% off. Stock up by buying larger sizes in advance. That way you will have new jackets, shirts, etc. available as the children age and grow. You are trying to make a point with WalMart and Disney. You will lose. They do not care. Especially WalMart. Good luck. And teach your children to get by without name brand clothing just to fit in.

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Walmart company practices

So we use a walmart moneycard to pay all our bills and this past week found out they cancelled our account and said we would never be able to have another account. After a week of trying to get thru to a real person, I was able to talk to someone from India who told me that we were blocked because we load to much money on our card and it looks like suspicious activity. Really? I tried to get her to go more in depth with and explanation and she just kept repeating herself over again. I finally cussed her and hung up. So its now suspicious activity to load to much money on a prepaid card. Imagine that.

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grandmak713
rockdord, US
Feb 19, 2014 12:37 pm EST

They don't state there is a limit. Good Luck trying to get them to raise the limit. I have had a Walmart money card for over three years and never had a problem with it. I never heard that there was a limit to the amount you could have deposited for a tax refund until after I filed my refund. And mine is over the 10, 000.00. I called Walmart money card and asked, told it would be rejected. I asked to speak to a supervisor and all i heard was click. the phone was hung up. I called back and all I got was we are so sorry, we cant raise the limit even for a day ( that was what the IRS agent told me to do). I asked for the corporate office and was told sorry we can not give that number out. Really are you kidding me? you cant give out a number for a someone over your head. I have opened an account with Chase since this all started but not in time to have that account for my refund to go to. My husband is a truck driver and that is why we used the Walmart card, and as soon as he gets home, I will add him to the account, change his direct deposit and I will not for any reason step one foot into a Walmart store to buy even a pack gum. Oh yeah their so sorry but Walmart will reject it and it will return to the IRS within two days, so you can have a paper check mailed out sooner. Believe it or not that was suppose to make me happy.

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Jlbrown39
Knoxville, US
Feb 03, 2014 11:40 am EST
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The Walmart money Card is a joke I will never use them again they advertise get your tax refund on the card but dont tell you the limit they wont up the limit it Sucks I will not use again

nikalseyn
nikalseyn
Alpena, US
Jan 30, 2014 4:28 pm EST

Time to open a bank account with a checking account, credit card, etc. Like most people? WalMart can do as it pleases. It is offering a service to people with the card and they get to make the rules. If you do not agree, then they tell you to go elsewhere.

Walmart Customer Reviews Overview

Walmart is a leading retail giant that offers a wide range of products at affordable prices. With over 11,000 stores worldwide, Walmart has become a household name for millions of shoppers. The company's online store, Walmart.com, has also gained immense popularity among consumers.

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Walmart In-depth Review

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Online Shopping Experience:

Walmart's website is user-friendly and easy to navigate, making the online shopping experience seamless. The checkout process is smooth, and they offer various payment options, including credit/debit cards and PayPal. Product information is readily available and accurate, helping customers make informed purchasing decisions.

Shipping and Delivery:

Walmart provides a range of shipping options, including standard, expedited, and free shipping for eligible orders. Their delivery speed is reliable, with most orders arriving within the estimated timeframe. The packaging is secure, ensuring products are well-protected during transit, and customers receive their items in excellent condition.

Customer Reviews and Ratings:

Customer reviews and ratings for Walmart are generally positive. Customers appreciate the wide product selection, competitive prices, and reliable service. Some common positive feedback includes fast delivery and helpful customer support. Negative feedback often revolves around occasional product availability issues or delays in customer service response. Overall, customer satisfaction with Walmart is high.

In-Store Experience:

Walmart stores are known for their cleanliness and organization. Shelves are well-stocked, making it easy for customers to find what they need. The staff is generally helpful and knowledgeable, assisting customers with their inquiries and providing guidance when needed.

Community and Social Responsibility:

Walmart is committed to social and environmental responsibility. They have various initiatives in place to promote sustainability, such as reducing waste and supporting renewable energy. Walmart actively engages with local communities through charitable donations and volunteering efforts, making a positive impact on society.

Loyalty Programs and Discounts:

Walmart offers loyalty programs like Walmart+, providing members with benefits such as free shipping, fuel discounts, and access to exclusive deals. They also have regular discounts and promotions, allowing customers to save even more. These programs provide significant value to frequent shoppers at Walmart.

Overall Rating and Recommendation:

Based on the evaluation of different aspects, Walmart deserves a high rating. Their extensive product range, competitive pricing, and excellent customer service make them a top choice for shoppers. Whether you prefer online shopping or in-store experiences, Walmart caters to your needs. We highly recommend Walmart to customers looking for quality products at affordable prices, backed by reliable service.

How to file a complaint about Walmart?

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3. Writing the title: In the 'Complaint Title' field, concisely summarize the main issue you have encountered with Walmart. Make it specific and clear, such as "Incorrect Billing at Walmart" or "Poor Customer Service at Walmart Store #1234".

4. Detailing the experience: In the complaint description, provide a detailed account of your experience. Include key areas such as customer service, product quality, pricing discrepancies, or store cleanliness. Be sure to mention:

  • The specific location or online service of Walmart involved.
  • Descriptions of the product or service that led to the complaint.
  • The date and time of the incident or issue.
  • Any conversations or interactions with Walmart employees.
  • Steps you have taken to resolve the issue, including any communication with Walmart customer service.
  • The response or lack thereof from Walmart regarding your complaint.
  • How the issue has personally affected you, such as inconvenience, financial loss, or distress.

5. Attaching supporting documents: If you have any receipts, emails, photos, or other documents that can support your complaint, attach them to the form. Do not include sensitive personal information such as credit card numbers or social security numbers.

6. Filling optional fields: Use the 'Claimed Loss' field to indicate any financial loss you have incurred due to the issue. In the 'Desired Outcome' field, describe what you would consider a satisfactory resolution from Walmart, whether it be a refund, exchange, apology, or other actions.

7. Review before submission: Carefully review your complaint for clarity, spelling, and accuracy. Ensure all the information provided is complete and reflects the issue truthfully without exaggeration or false claims.

8. Submission process: After reviewing, click the 'Submit' button to file your complaint. Ensure that you have filled in all required fields and that your contact information is correct in case you are contacted for further information.

9. Post-Submission Actions: Keep an eye on your ComplaintsBoard.com account for any responses or updates to your complaint. You may receive comments from other users or even a reply from Walmart addressing your concerns.

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