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4.0 8310 Reviews

Walmart Complaints Summary

755 Resolved
1975 Unresolved
Our verdict: When using services from Walmart with a poor resolution rate, be vigilant. Understand the common pitfalls other customers have faced. Prepare thoroughly for any interactions with their customer service, and consider alternative solutions if your issues are not addressed satisfactorily.
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Walmart reviews & complaints 2792

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2:35 pm EST
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Walmart pot heads

i used to work in the tire lube at salem, ohio walmart. there are people working on your car that no nothing about cars. my manager was a big fat ### from the pet department but she sucked enuff ### to get the t.l.e. support manager position. this woman would tell us to put wrong oil in cars and do things to cars we shouldn't! so before you get your vehicle serviced you mite wanna smell the air and see if you can smell the pot burnin from the dopeheads workin on your car at salem wal-mart!

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lucille campbell
neodesha, US
Apr 13, 2009 4:16 pm EDT

iin April of 2008 I took my van to a WIchita Wal Mart for an oil change. When I returneed a large window was smashed out. tHEY TOLD ME IT WAS THAT WAY WHEN i BROUGHT IT IN AND DIDN'T NOTICE IT. I wrote about it on this site. I have since went to small cLaims court where they showed a pitiful security tape of my van approaching the shop. They convinced the judge the window was broken out because you could see through the window. I invited the judge to go out and look at my van windows and see you can see through them. He wouldn't listen. I appealed but I had no lawyer and they did. They pulled the same story and had 2 witrnesses who lied through their teeth. Thei lawyer said they didn't want a transcript but I requessted one-thank goodness. Again the judge didn't look at the pictures clearly. He didn't notice in the picture I took right after it was broken that you can clearly see 2 vehicles (1 a Wal Mart truck) thriugh the wundow on the opposite side. OBVIOUSLY YOU CAN SEE TRHOUGH THE WINDOWS. tHEY PRESENTED A DAMAGE REPORT STATING THE WINDOW WAS BROKEN WHEN iIBROUGHT IT IN BUT NO MENTION OF A BROKEN WINDOW IS ON THE WORK SHEET. tHE "GREETER" SAID HE WALkED AROUND MY VAN IN A "WALK AROUND" AND NOTED THE BROKEN WINDOW. hOWEVER THE SECURITY FILM CLEARLY SHOWS HE NEVER SET FOOT AROUND THE VAN. THERe IS AN INSIDE SHOT THAT SHOWS A GLARE ON THE WINDOW AS IT WENT INSIDE. iT'S VERY ODD THAT DURING THE WHOLE TAPE NO ONE IS SEEN TO BE WORKING ON THE VAN-IS SOME OF The TAPE MISSING? THERE ARE OUTRIGHT WRONGFUL STATEMENTS BY BOTH WITNESSES. i'D LIKE TO FIND PEOPLE INTERESTED IN A CLASS ACTION LAW SUIT. i STILL HAVE A SIGN OVER THE WINDOW SPACE SAYING, "ASK ME HOW I LIKED MY WAL MART OtL CHANGE!" THE RESPONSES HAVE BEEN OVER WHELMING. THE MAIN COMPLAINTS ARE: OIL PLIGS LEFT OUT RESULTING IN A BURNED UP MOTOR, OIL FILTERS INCORFRECTLY INSTALLED, AND WHEELS THAT CAME OFF AFDTER WHEEL/TIRE WORK. i DOL NOT HAVE A COMPUTER SO HAVE TO GO ON LINE IN LIBRARIES. I'D WELCOME A CONTGACT AT [protected]. iIHAVE THE WHOLE TRANSCRIPT AND SECURITY TAPE. I MANAGHED TO FILE WITH APPELLATE COURT BUT COULD NOT FINISH THE PROCESS ON MY OWN. I JUST AGREED IN COURT TO DROP THATG PROCESS WITH THE UNDERSTANDING I WOULD EXPLORE OTHER AVENUES. SIGNED, A MAD GRANNY IN KANSAS

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6:29 pm EST
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Walmart 1800 number

you want to know why there's no jobs for americans, because they have layed real people off so that the computer can do peoples jobs. i absolutly hate calling 1800 numbers where u call and a computer ask u questions and ur response is "i'm sorry I'm having a hard time understanding u.", then u have to keep repeating yourself over and over intil the computer understands you. i called this walmart visa activation number to activate my new card and i had to call three times because the computer counldn't understand how to spell my name, this, and like everyone else i was charged 2$ to give my information that they wantede. i bought this card to pay my bills so i wouldn't be charged extra fees, like to pay my light bill it cost me 1.25$, my gas 1.00$, and now my cable company charges me .99 to send a paper bill and 1.00$ to pay it at the office. so i got this card to pay my bills online only to find out that i have more service fees, and a 1800 number i can;t get through to. ANGRY AMERICAN

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3:20 pm EST

Walmart unfair treatment, harassment

Everytime my grandkids go to walmart to shop they are followed around like criminals, they are both girls age 14 and 15.This is really making me mad, as i am with them.I now shop at a different store in Warrenton where we are treated with respect and not like criminals.My lawyer will be contacting Wal-mart on my and my grandchildrens behalf.They have also been ask to open there purses in which nothing was found, this is harassment, and we are no longer going to take the abuse.

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ZipsterSleet
, US
Sep 10, 2009 2:38 am EDT

well, are you black?

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12:09 pm EST
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Walmart poor quality eyeglasses

I purchased a pair of cheap eyeglasses at walmart, only to find them, at time of pickup, with two right-side lenses. To make an analogy, it was as if they'd given me a pair of shoes for my right foot. The mistake was so blatantly visible, that no minor oversight can explain - whoever put these glasses together paid no attention to what he or she was doing whatsoever. But I don't blame the individual, because as it is he/she was probably grossly underpaid.
In addition, the frame corroded easily, and broke down the center after exactly 11 months. Because I needed a new pair in a hurry, and because I partly blamed the failure on me, I purchased a second identical pair, only to see it too corrode and break down the center after 7 months, exactly as the first did. The frame corroded easily and broke after 0.5 - 1 year, despite claims that these were made of titanium alloy, a downright lie, because titanium alloy would never corrode and failin so short a period of time of average usage.

I could complain about walmart service but I won't. I restrict my complaint to the horrendous quality of the glasses I purchase: and hey, they've gotta cut cost somewhere. In all honesty, I'd rather they cut in quality than cut it via third world sweatshops that employ child labour, but neither is justifiable.

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tequiero
north liberty, US
Mar 05, 2011 5:17 am EST

"I purchased a pair of cheap eyeglasses at walmart"
dont [censor] - you get what you pay for

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10:48 am EST
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Walmart fraudulent charges

I purchased a Walmart pre-paid Visa card and WOW what a total ripoff that is. BEWARE BEWARE BEWARE is all I can say. I bought a $20 prepaid Visa card total cost for purchase- $24.95. Then when I went to use my card I only had $9.57 on the card. What the heck is that!

I tryed to call a customer service representative for walmart visa prepaid at their 800# for help with this problem only to hear a recording that if I use their customer service for this is issue there would be a charge of $2.00 on my card. OMG!This is a total Rip Off and I am so disgusted with this. Sure, it's only about $25 bucks I'm out of but hey...add that with another 100, 000 consumers buying these cards for just that amount alone and thats a total of $2, 500, 000 for the walmart pocket.

I look at walmart in a whole new way now...I'm sure glad our town has other stores to spend my hard earned money in and not have to worry about getting ripped off. Walmart used to be Customer Friendly...Obviously that has changed!

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Walmart - gift card

I received an email from Wal-Mart Notice The notice said I had received a $1000.00 gift card from walmart. This came after I had filled out a survey. I also received one from someone else saying I had won a lap top computer. ( this one I didn't open ) . I am sure this may be plishing. Now what do I do to stop this from affecting my computer or my identity?

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7:27 pm EST
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Walmart -dangerous - could kill small children

Recently I was shopping in the goose creek s. c. walmart.. as I was shopping in the fresh (?) produce section. I noticed a mexico women with three small children handling the produce. as I passed behind her I noticed that her hands were filthy and her children were coughing into the produce itself. and to throw in the towel. one child was blowing her nose without the use of a wipe.. needless to say I replaced what I had picked up. not knowing weather she had been there before me. well... dip-# why don`t you just put plastic doors in front of the produce? before you give all of us hemolytic streptococci (causes several illnesses in humans) if I get sick because of your neglect. I will come looking for you! (ceo) and stuff this crap down your throat! ex - ranger

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Helen Jones
Leeds, GB
Feb 23, 2009 8:15 pm EST

The people you see handling your food at the grocery store are not the first slobs to have touched it. Every item in the fruit/veg section[along with anything that is sold unwrapped and 'fresh' ] has been handled by many..many other people before you, from the very facility the fruit is grown at to the greasy delivery guy.

If you make sure to properly wash all your food[and yes, buying organic does matter], you can get rid of the contamination's as best as possible.

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holly
, US
Feb 17, 2009 6:39 pm EST

First of all it is not pronounced- mexico woman. It would be, hispanic or mexican. We don't say those hillbilly lady . Or maybe just in your case. I think you are probably a bit racist! Why don't you get out of your down home box for once. Or don't shop at walmart I'm sure they won't miss you.

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5:01 pm EST
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Walmart owes me $85.42

I purchased credit card (temporary visa) for my friend . I tried to put money on the card because we are in the same business and he must use a credit card . I bought a Green Dot Money Pak card and put 85.42 on the card. The card took the money and advise me that the could card was not reloadable and they (Greendot Money Pak )would mail the money back to me. I never received the money nor did he. I felt bad because I didn't want him to think I took his money. Dumb me bought another card. They advise me I need to fax my light bill and my driver's license to get a card that's not temporary. I faxed twice at the Money store. Each time they told me they never received it. Plus they hung up on me three times. I asked to speak to a manager. I put them on speaker phone and held for three hours. Is this a joke ! They told me they never recieved my fax and I advised them I have the confirmation number that they did. I just want my $85.42 back. I don't know who to call but something is wrong. I am really upset .

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Blondie Joy
Indianapolis, US
Sep 19, 2009 12:30 am EDT

Very curious to have this kind of trouble with the Green Dot-Money Pak card. PayPal's number one item for use...(to be able to add money into your paypal account.)

I bought one...at Radio Shack, the closest place to me that sells them. I put $100 on the card, and then went right to the web page at www.moneypak.com, and there are 3 options to click on and select: [1.} Reload this pre-paid card {2.} Add funds to PayPal for instant online spending {3.} Make a same day payment, cell phones, utility bills, credit cards, etc...

So YES they are reloadable, because I have now re-loaded it 4 times since...and wonderful option to be able to add funds to your PayPal account, because I buy things on-line all the time especially Amazon.com, and because they accept paypal, it is the safest way to pay instead of loading on your debit/credit card numbers! I have had a paypal account for years...with never a problem, it is very secure, and you are also protected in-case of fraud (but has never happened)

So the Green Dot- Money Pak card is NOT the problem, it sounds like the problem WAS Walmart!

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12:34 pm EST
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Walmart wont activate

I bought a visa debit card for my sister for christmas, she is now trying to activate the card and it wants her ssn# address. this is insane. there is not another pre-paid debit card out there that wants that information and that you are suppose to wait 7-10 days to use the card. i put 25.00 on the card plus it cost 8.94 to load the money on there and she cant even use the thing. i will never buy another card at walmart again. my sister is very disappointed and that makes me angry. i also went on this website to activate and their is not a place on here to activate the card. i NEED help with this issue. Thank you christina smith
email address: [protected]@yahoo.com

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too
,
Nov 25, 2008 6:31 pm EST

I really appreciate the fact that even I can use a credit card, but the Walmart Visa Card has too many charges. You are being charged to activate the card, reload money onto the card, and a monthly fee is deducted. I think that Walmart should be a little more considerate when it comes to the difficult times that we are all falling victim to. They should at least fargo the monthly fee and reduce the reload amount.

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Victoria Swycinsky
Great Falls, US
Oct 13, 2009 8:43 pm EDT

I just got an e-mail from your company that my balance is zero and I haven't used my card since Oct. 7th.
Some one used my card unauthorized. I had a balance of 91.00 and some odd cents. What happened and what can I do to get this money back?

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9:43 am EST
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Walmart rude employees& understocked store

i have found that in the last 6mos that this store has under gone a change of being a benfit to the city to a care less attitude employees are rude & the store itself is not being stocked as it used to be thanks, ed bloodworth

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Juliah
, US
Aug 26, 2009 11:03 am EDT

I completely agree! This walmart is aweful, I've gone to other walmarts around the area and they are so much nicer and the store is stocked and clean! I wish they didn't run Kmart out of business, I'd rather have Kmart here!

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8:25 am EST
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Walmart theft

This is in reference to the self check out lanes at walmart which has now costed me and my husband a Theft accusation charge! We were shopping on the 29th of December at the South Point Ohio Store and as it turned out we as well had did our after Christmas gift returns. So we proceeded to shop after returning about $173.00 worth of item purchased for Christmas and we bought roughly about $125.00 worth of things mostly little & cheap items. One of Our items was a Sweeper that we needed for our home and it was the cheapest one they carried as well. So as we went to leave we seen that all lanes were terribly crowded so against normal routine we chose to go through the self checkout and as we fought " as we normally do " with our 7 year old about candy we as well had to deal with our 2 year old boy who always has a hard time with checkout due to the overwhelming site of candy bars and gum that are always present at the check out of about any store. So in the midst of doing that I got stuff out of the buggy so my husband could ring it up and he had just learned how to unload the bag area so that the computer would not freeze due to removing things just scanned. But instead he was waiting for it to show the scan & bad prompt so he could remove items from the bagging area for when making a one hundred dollar purchase the two little bag slots is not enough space so you must wait on the bag prompt and then unload so you can scan and rebag more items. So after getting a full buggy of bags filled with merchandise we paid and started to exit, when while walking I said "you scanned the stuff on bottom right " my husband then grabbed the receipt right out of my hand quickly and I could see his eyes looking over the items on it. He then stopped me with his arm and was going to say we need to go back and pay for the sweeper but the Big Bad "God" of walmart and his bag boy side kick stepped in front of our cart and asked if we could step into a side room which we did with no problem . This prevention officer was so rude and arrogant it was almost unbelieveable, he then began to make remarks in front of my children about how we was not slick enough and that we almost made it except and then he would ask a question instead of finishing the statement! My husband then " Understandably" became very mad and said some things back in our defense about the security at the store as well as picking on us because of a mistake! Long and short of the matter is we were not out to rip off anything and after are purchase we still had several hundred dollars but we was made out to be thieves and was charged accordingly ! this is wrong and should not be acceptable in todays world of justice and equality! My Husband and I are in court on Friday in the Lawerence Co Municiple court which is located in Chesapeake Ohio at 9am. i hope that justice prevails and the truth is brought to light! No matter what Walmart should be highly ashamed and we will be glad to never step foot back in one ever !

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Heidi G Burks
,
Dec 03, 2007 12:00 am EST

On December 3 2007 i was in walmart shopping for christmas presents for my children. I had been in the store for about an hour and was ready to leave when i remembered i need some makeup, so i headed to the makeup department and found what i was looking for but couldn't remember the color i needed. So i picked up the two i thought were closes and compared them. After a few minutes i decided on one and put the other one back. I placed the other one on top of the toys in the child seat part (my purse was underneath). As i was trying to find and register that didn't have 7 people in it the makeup most likely slipped down and fell beside my purse. By then i was irrated about the long lines and decided to go through the self checkout. I placed my items on the belt and scanned them and payed for them.. I forgot i had the makeup and didn't see it sitting there so i continued to the door. As i was passing the security area a man came up behind me and asked if i had anything i didn't pay for. My heart sank and i said OH MY GOD I totally forgot about the makeup... He ended up taking me and my boyfriend into a room in the front of the building.. He was very rude about this situation and said "where did the other stuff you stole go?" I said i didn't steal anything and the only thing i forgot to pay for was this peace of makeup. He continued to say "i was watching you and you had two things of makeup that you took where did the other one go?" I told him i only put one in my cart and i fully intended to pay for it. They asked how much money i had on me and told me they were going to give me a warning and i was no longer aloud in and Walmart of Sams Club store for the rest of my life. Is this fair and is it legal for them to ban me from there store when no charges were filed and i wasn't even fined?

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Trevor is now a proud father a baby boy
Markham, CA
Nov 28, 2009 11:52 pm EST
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People don't always use paragraphs here, or they use them at the wrong time. But it is better than talking like Captain Kirk. where. every. single. word. is. a. sentence.

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arthurincanada
Selkirk, CA
Sep 09, 2009 7:13 pm EDT

Are you upset because of what WalMart did, or because you need makeup so your husband thinks you're a frightening Minotaur beast without it?

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no name
,
Dec 03, 2007 7:36 pm EST

No it is not fair and no I do not beleive it's is legal either, contact a lawyer, plus call wal-mart back tell them that they will be hearing from your lawyer and I bet they will drop everything and try to make some kind of deal withyou

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1:19 pm EST
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Walmart bad management

cuting hours and they need to cut the management check and give me a raise i only make seven a i have a son to take care off
and they always pull other to do other jobs there and then you would get i trouble b/c your job wasnt done, i got in trouble for being on
the phone b/c my dad is sick, but there ### walk around on there phones all the time, and the store manager sucks he cant run thing, but
thanks and get my word out so in will change the way they treat us

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Pam K
, US
Apr 30, 2009 7:14 pm EDT

I had a very hard time reading this complaint. It didn't have complete sentences or complete words. I thought a kid wrote this. The texting and iming slang is for just that not message boards, blogs and places where you want to get your story heard and understood. I have read quite a few of the complaints on this board and said "HUH" because they weren't written in complete sentences and words where abbreviated.
I just don't understand when there is no restriction on how much you write why someone would just not type everything out and sound intelligent. Not being able to type is not a good excuse.
I don't mean to be rude but I know people are more intelligent than what they sound like in some of the complaints but they sound like they are written by 5 year olds.

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12:44 am EST
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Walmart harrassment & intimidtion by managers scantioned

After being harrassed daily by a manager with that manager trying to force me to wear Broken Dentures at Work, which for my position were not neccessary, as i had been in that position for the last 7 years without any at all, and just in the last year had saved my mopney and purchased them, and their Ins., would not cover any of this cost. I was harassed to the point of retiring . Point in question: I had a Perfect Attendance Record, Was the most knowledgable in my Dept. as to the products we carried, etc., a 100% perfect Evaluation's.
This manager John Edwards, even knowing that my dentures were broken told me I had no choice, or Freedom Of Choice, medical or not, as guaranteed by the US Constitution, but to do as he told me to do, as though he was an almighty dictator. Unable to take the harrassment, I was forced Unlawfully via constructive Dischage to Retire before my time. Taking this issue to the CEO of Wal-Mart, their decision was to support this manager 100% in his illegal actions ansd tactics' Wal-Mart/Sam's Clubs . As covered by the BOD Retreat FYO6 Confidential Document at home Office only which was sent to I a worker by this same manager while at Home Office, yet they endorse his actions

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SadInBama
, US
Jul 08, 2009 10:46 pm EDT

I was harassed by a fellow hourly associate. Not sexual just verbal and emotional. EVERYDAY. There were only 3 girls working in the small department. She threatened me and spread rumors about me. I was in tears everyday clocking IN and OUT! I was forced to move departments and STILL get words threw at me all the time. I have filled the proper papers and even tried getting in touch with our DM, but have yet to hear back from him. This has been going on for almost a year, and now I am on intermediate leave because of depression and anxiety attacks. I explained everything to my doctor and he has assured me this is where my anxiety is coming from. I really don't know what else to do. My job is on the line now because I have to take so much time off. Should I get a lawyer?

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Walmart refubrished electronics/not new

I can then tell the secrets I know of Sam’s Club/Wal-Mart Corp, such as Vizio TV’s with a tag that says 39 TELSA, Irvine, Calif is not a NEW Unit As you sell it for but a Refurbished Unit, and that any Dell systems sold at the stores are registered already to Sam’s Club/Wal-mart. Why? Dell is a direct Shipper, as a Direct Shipper any system purchased is Registered automatically to the Purchaser, i.e. Sam’s Club, Wal-Mart, K-Mart, Best Buy, etc. due to this the purchaser in the store has no support unless they pay for it, because they are not the registered owner, the Resellers who purchased it is. Because of this all DELL Systems should be sold online only thru the direct link to the dell website, and not in the stores, you are by selling in the stores helping DELL defraud the purchaser. Note: the day they are scanned at the Dell Shipping Point in Houston, the Warranty time clock starts ticking down, so if you have a particular unit in stock for 9 months before sale the warranty is now 3 mos left. They are a direct shipper – so go figure.
As far as the refurbished, 99.9% of what is sold at Sam’s Club/Wal-Mart is refurbished, there is a barcode on each, that identifies it as such, and in my research and contact with HP, DELL, Samsung, Vizio, Westinghouse, Sharpe, Sony, etc., etc., I have all those specialty codes and can identify each and every single one.

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Update by Nighthawk
Dec 27, 2008 11:22 pm EST

I did my own research and found this complaint to be true 100%, Wal-Marts Low prices are really Refubrished products marked up to make them money, thus by pricing high, and buying extra low, the are robbing the American Consumer by advertising New Products at a low price when they are not NEW, but Refubrished

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Vivian Seaman
Florahome, US
Jun 04, 2010 12:03 pm EDT

I believe this 100% and that's not all they do Ii just sent them the following:

I purchased 2 money orders from your money center and sent them to the court the court says they did notreceive them I went back where I got the MO's and was given a number to call. I called the number and was told I would have to pay to process the loss. This is how your company does business? I also understand that the money order is from a company in Canada. Why are you selling people in the United States money orders from a forgein company that charges us if they are lost or stolen. And you do not even brother telling us that they are not as good as U.S. Money orders.I plan to make this practice very well known and raise as big a stink as I can. If you think one person does not matter think again you do not know me.

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Charlott
Orlando, US
Aug 05, 2009 3:08 pm EDT

please email your email address so I can forward he derogatory I received and correct this one way or another

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Charlott
Orlando, US
Aug 05, 2009 3:06 pm EDT

I know nothing of this complaint...true or false but I received an email which is circulating currently that will do great damage to the company if it is not stopped. I would forward it to youif I had an email address to do so.

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Walmart rude cashier at walamrt

I went to walmart to get 2 2 liter cokes that was on special for 88 cents when i got to a cashier there was another person rushing to get there so the cashier told me i wasnt next in line in a rude tone when i was the first one there so the other person told the cashier to go ahead and take my items well the cashier started commenting that i was lucky for her to let me in front of her when in fact i was there first such a rude cashier thats working there and has been there for years cause i seen her for years working there. I will never shop in that store again cause of her.

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Update by will
Dec 27, 2008 7:06 pm EST

people with no class are the types of cashirs they have there.

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Velouria
Chattanooga, US
Sep 12, 2009 2:15 pm EDT

I've not been to a Wal-Mart in probably eight years. I do NOT like their business practices.
As for the rude cashier, that's just his/her problem. I'm glad you will boycott them though. You should go ahead and boycott all Wal-Marts :-)

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arthurincanada
Selkirk, CA
Sep 09, 2009 6:37 pm EDT

You can't afford full priced beverages, so you don't deserve special attention.

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8:48 pm EST
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Walmart site to store guaranteed delivery by christmas eve

I ordered a 46" Sony Bravia HDTV from Walmart.com 10 days before Christmas with GUARANTEED by Christmas Eve site to store Delivery. Well today is Christmas and my family never got their Christmas present. I never received any notification regarding the shipment being late until 3am Christmas Morning! I called numerous times to 1-800-WALMART and received no help at all, only that the item had shipped. When I asked what the guarantee was...well, they had no answers for me, so I guess it was guaranteed to be there or not be there. Walmart RUINED CHRISTMAS!

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Walmart money on my card ripped off

i loaded $96.40 on my my card this morning and when i called it told i had $88.90 i whent and pay to bill today for $35.50. and i had$ 53.40 and i got me something to eat this morning and it said $18.70 and i'm suppost to have $53.70 dolars on my card and it is not there all i have is $18.70 someone from the other side is taking money off my card ahat i would like you to do is load in money back on my card wish i lost for me thank you? merry christmas and a happy near year.

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Update by david a. cree
Dec 23, 2008 11:59 am EST

if need to call me my number is [protected]

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D Lawson 912
Butler, US
Feb 27, 2011 1:33 pm EST

Walmart where is all my money you said would be safe on this worthless Greendot card

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LMAO
Bronx, US
Dec 09, 2010 7:15 pm EST
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again you're the RN with the 3 disabled children! i think u need to stop shopping at Walmart! Target is right across Rt 30!

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JaneDoe
Fort Johnson, US
Apr 04, 2010 8:45 pm EDT
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Amsterdam NY - Walmart
I paid $436.25 using my Citizen's Bank Visa as "Credit" 4/4/10 @ 6:01 pm
At the bottom of receipt: TC #[protected] 8
I authorized & signed for transaction... cashier then said it didn't go through & asked me to
repeat the authorization process with my card. 1st I called my bank- they informed me
the $436.25 DID go through & was deducted from my account! Now asst Mngr AnnMarie spoke
to my bank and was told the above. Walmart still disputed the payment went through. I
instructed my bank to stop and delete the transaction & I will start over.
Next AnnMarie instructs me to do it as a "debit"... I authorize with my password & she told me
she had to void it... AND TOLD ME TO SWIPE AGAIN.
AnnMarie again rings up my purchase, instructs me to do it as a "debit"... I authorize with my
password, again. She AGAIN told me the transaction didn't go through. "Do it Again" she says.
I called my bank to find the 2 transactions done as "debit" DID GET IMMEDIATELY TAKEN FROM
my checking account AND because it was done as "Debit" my bank CAN'T Delete them!
AnnMarie continues insist the transactions didn't go through! I told her she needed to either call the police because Walmart has withdrawn large amounts of money and I need my money to pay childcare the next morning at 7am so I can go to work as a RN or She needs to call in someone higher up on the management ladder that could resolve this. "He's an hour away." she told me.
I told her I'd wait. She never called anyone, my money remains withdrawn from WALMART & I wasn't able to leave the store with my purchases thet were paid for 3 TIMES!
Easter Sunday Dinner with my family was missed, my 3 disabled children didn't get to do their
Easter Egg Hunt (it was dark out by the time we got there), and my youngest split her foot open at Walmart & I had to keep doing wound care on my daughter on the floor FOR 3 HOURS! The Urgent Care closed by the time we were able to leave walmart... she has to be taken to MD office in am... it was dark outside, we were starving, and missed EASTER at my 93 y/o grandmother's house with my relatives FROM TEXAS! What do you think the odds are that she'll be alive next Easter? Add that to my 3 children being on the Autism Spectrum & now they keep repeating that "Walmart Ruined Easter" & "This is the Worst Easter Ever!"
******WALMART NEEDS TO FIND ALL MY MONEY & MAKE THIS UP TO MY CHILDREN*********
AnnMarie was polite & professional throughout this... however lacked knowledge for a process to follow in cases such as this and had no back-up Manager on-call to even consult over the phone.
I have great concerns about shopping at Walmart again...

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ihatecopcars
cc, US
Jun 30, 2009 10:10 pm EDT

ya i guess you cant use it for like other curencys i tried to buy boots in britan and it didnt work

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Elaina69
Smiths Station, US
Jun 22, 2009 1:14 am EDT

Actually it is quite easy to do...if it is a phone card..all a person has to do is see type it in or over hear you telling the operator the pin and then catch you not looking jolt down the numbers off the card and wham they are in business. Also if a person can memorize your card number they can use it without any trouble at an automated phone or register. If it is a debit card then all they have to do is swipe, and it credit and if the card reader doesn't ask for I.D. then they can use it without any problem. Also FYI you can call and ask for a history of the transactions to see when and where the card was use and most like these place will have video and you can prombly found out who the person or person(s) are who has used your card without permission. Once that is found out then you can contact the card issuers and ask for money to be refunded to your cards. Hope this help you out some. FYI...Keep your cards in a secure place at all times will help too.

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lilfroggy
Gallup, US
Apr 20, 2009 11:08 pm EDT

I had a balance of $85.00+ in my account and the next time I checked it again I only had $18.51 in my account. In the last few days I did not use it to purchase antyhing. I called Customer Service to inform them that that wasn't the current balance, only to find out that someone made charges to MY account to Verizon three times in one day! How can that be when you are the only person that has access to your pin?

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percysullivan
Houston, US
Apr 06, 2009 7:22 pm EDT

iput money on my card on 4-03-09 of 60.00 dollars on 4-05-09 a paided of 35.00 dollare was taking out what out me telling'.

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josh brown
Sidney, US
Feb 18, 2009 7:54 am EST

im going trough the same thing i had 30.00 on my card never used it tried to use it got denied called it said i had 5.00 so i go to walmart she tells me i only have 6 cents on it she cant help me to get online and i still cant find nothing ive never got to use the card

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cheryl
Weirton, US
Jan 25, 2009 12:15 pm EST

I can not get to the moneycard .com to set up an account.. This is a joke... I thought being Wal-Mart it would be saf so far this is like anightmare... How in the hell do you set up an account... Maybe I should just forget it... They say you can have your pay check put on this card DO NOT THINK SO... I will not pay 2.00 to find out something that they should tell you...

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Walmart stolen $37.00 from the internet

bought walmart visa gift card to pay on line my internet service. when i paid it it didn't go threw to the company i was paying. i checked the balance on the card and the $37.00 was taken out.i tried to get it taken care of and when i received a email from the card service there was another name associated with the card number. when i tried the phone number on the card there was no humans and no automatic service to handle this. so i emailed the central office of walmart, the responce via email was we cant help you now because we are to busy because of the holiday. what can i do now? this never happened with the vanilla card!

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Walmart portrait studio

I had a portrait taken for my 9 year old daughter alongwith my 3 month old daughter.
We went once to get the portrait taken. I think per portrait the charge was $4.95 or so. You get one large print and many small prints is what they say.
I went twice to collect the portrait plus prints.
And lo and behold, the portrait that they gave me was a bad pose one, where I could not see my 3 month old baby's face. They had other prints where the poses were good. But for that I would have to pay extra. Order fresh and pay 30$ or so per full size copy.

Sophisticated chicanery is what I would call it.

Beware of Walmart's photo studio.

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Update by jmadukayil
Oct 04, 2009 2:53 pm EDT

I do not subscribe to the previous comment.
I do not agree with number 1 or 2 of the previous comment and the cynical way in which these are stated.
Walmart did not provide me proper service and hence I posted a complaint here so as to let others beware and be upfront with the service that they want.

The Walmart involved here is the Meadowvalve Walmart in Mississauga, ON.

Later on I took the poses of my daughters with my own camera and got them printed at Costco on portrait sheets. And I now have what I initially set out to achieve.
And then we had a family portrait with the same camera.

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Elaina69
Smiths Station, US
Jun 21, 2009 11:00 pm EDT

I am not sure where you went to but the Walmart Studio that my family uses has always allowed us to choose which poses we want for our main purchase pose and the other poses are taken just so that you can decide to purchase them at an extra cost. When I have photos taken of my family, we have always been allowed to look at the poses as it was taken and decide if we want to keep it or retake it. Now the first pose taken is always the package pose and it is always allowed to be seen immediately after it is taken. Then after the extra poses are taken we are again allowed to look at all of the poses and decide what sizes and if we want extra poses or not before we pay for them and leave. So to be honest the only way this could have happen to you the way you stated:1. The photographer didn't do their job properly which I somehow doubt cause they want to make absolutely sure that you (the client) is totally happy so you will return to use their services in the future. or 2. You wasn't paying enough attention when you was picking the pose that you describe above and chose it yourself.

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Walmart unknown charge

I put $1000.00 in my walmart debit card on 12/10/08.
#1: they say that there is no charge if u dep 1000 or more & they chrgd me 4.64?
#2: on 12/12/08 there is a charge of $214.16 from barnes & noble I think. The person I got through to had bad accent and was very hard to understand. She said to call barnes & noble. Called them & they said to call her back. She said the $214.16 hasn't come out of my acct yet and to write a letter to po box 1187 marovia, calif 91017, and explain situation and that I do not want it to come out of my acct and to sign it. I have never been to a barnes & noble in person or online. What should I do? I went down and pulled out all but 60.00 from my acct which cost 3.50 plus 3.50 and another 2.00 sc just to talk to walmart customer service who I couldn't even understand. What is going on? I no longer trust walmart debit cards. Will probably close it out.

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pogy
West Bend, US
Aug 11, 2009 7:10 pm EDT

recieved debit card for xmas, had $30.00 in it have not used it until today. account says i have no money in it. never used it and now i have no money in. never buy a debit card from Walmart, it is a rip off

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Garble
Chisago City, US
Oct 18, 2009 9:30 pm EDT

They charge a monthly fee if you don't use. Whoever bought you the card didn't read the information on it. They shouldn't have bought you that as a one time gift. It's meant only as an alternative to a bank account. If you don't load enough money on it monthly, they charge you like $5 or something like that. I can't remember exactly. Whoever bought it for you should've bought you a Visa Gift Card, not debit card. You shouldn't complain about something if you don't know the whole truth.

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