Explore your opportunities! Create an account or Sign In
The most trusted and popular consumer complaints website  

Walmart Money Card

Posted:    

possible fraud/ holding a released hold

Complaint Rating:  100 % with 1 votes
100% 1
Contact information:
ge/walmart money card
United States
I have had a walmart money card for a while and have had so many complaints i wouldnt know where to begin. The main one is when a hold of funds is placed on your card. more than once they have held my money for much longer than i feel is legal(i cant seem to find the law and what is legal in this issue tho) my first example is i ordered a replacement phone through sprint at the time i thought i had to pay for it myself. sprint contacted me and said it was approved through insurance and had released the pending $365.88 on that day. i waited, and waited, and waited for the pending charge to return to my account 16 days later i contacted the customer service number and was advised and i quote " it can be held up to 15 days even though sprint released it" that does not include weekends and holidays. it took 7 phone calls and 28 days to get the money returned to my account after sprint released it as pending. i was advised to contact sprint and have them call the money card people and get the fax number the sprint can send a fax releasing the funds this was after 20 days. why should sprint have to do all that 20 days after they did what they are required to do? it is obvious that this pre paid card co has no intention of ever conducting them selves in a manner of respectable conduct towards its customers. i still use this card because it is a way to protect yourself from fraud and misuse by only having whats available on the card so if its not there it cant be taken when your traveling or using online so thats the only benefit, however the internal abuse by the company itself is a serious problem. perhaps someone out there has advice on possible class action against this company or some sort of recourse its card holders can take to curb this out of control and uncaring company. they seem to think that just because its customers are using prepaid services they are subhuman or unimportant members of society, this may sound strong however they have since day one shown they feel this way and have done nothing what so ever to correct any complaints.
Complaint comments Comments Complaint country United States Complaint category Credit Cards
Share with others:  
Was the above complaint useful?     


Comments

Sort by: Date | Rating
 9th of Sep, 2010 by    0 Votes
Card is a scam!
This card is a scam by GE capital and Walmart!
No funds are available to the consumer until the permanent card arrives in the mail.
This has been reported to several regulatory agencies.
This one is ripe for class action.
Card is a scam!
 23rd of Sep, 2010 by    0 Votes
Card is a scam!
This card is a scam by GE capital and Walmart!
No funds are available to the consumer until the permanent card arrives in the mail.
This has been reported to several regulatory agencies.
This one is ripe for class action.
Card is a scam!

Positive comments=Corp shyster trying to fix it

Card is a scam!
 10th of Oct, 2011 by    0 Votes
They have placed a hold on my card because of the IRS depositing money that wasn't mine. I let a friend use my card. OK, it's a no-no, I found out the hard way. The Walmart company placed the hold and is giving me a real hard time about releasing it! I sent in everything they asked for, including notarized letters, now I have to contact IRS. How long is this going to take???

Post your Comment

Please check text spelling before submitting a comment
Your attitude towards ComplaintAgree Neutral Disagree
Comment text
Attach photos (optional)

Walmart Logo Walmart
Customer Care Service

Share with Others

Contact Us
RSS Feed
bdomains.com