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4.0 8310 Reviews

Walmart Complaints Summary

755 Resolved
1975 Unresolved
Our verdict: When using services from Walmart with a poor resolution rate, be vigilant. Understand the common pitfalls other customers have faced. Prepare thoroughly for any interactions with their customer service, and consider alternative solutions if your issues are not addressed satisfactorily.
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Walmart reviews & complaints 2792

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10:37 am EDT
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Walmart hygein

this online survey to win $1000.00 is bunk. i went to it and all it kept doing is throwing me different places and i got so frustrated i just gave up.
my trip to mena, ar super center on 6/19/2010 is my concern. my check out time was 1:17. i went to pick up a cake for my inlaws 50 wedding anniversary and for the price it was dissappointing to say the least.
i went up to the deli to grab a snack while i waited on some paint and got totally disgusted. while i waited for my food to be bagged i glanced over and one of the deli ladies had the neck of her shirt pulled low and had her other hand inside her shirt either under her arm or scratching her breast. who knows, who cares it was GROSS.
she was right out in plain sight and didnt seem to care that i saw. made me wonder what had been touched by people who handled my food and God help i hope it wasnt her. i know things like this slip by but she was grungy looking to start with and after all the "cootie chasing" i didnt even want my food. it was just a dissappointing experience all together.
hope you can use this info on training or something. maybe tell people to go in private to scratch at least.
thanks
kris hall

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Debbie Kline
Mohrsville, US
Dec 13, 2010 4:35 pm EST
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I hope this person was trained to wash his/her hands, I worked in a deli that wouldn't allow you to sweat or smell unpleasant.

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9:49 am EDT
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Walmart possible fraud/ holding a released hold

I have had a walmart money card for a while and have had so many complaints i wouldnt know where to begin. The main one is when a hold of funds is placed on your card. more than once they have held my money for much longer than i feel is legal(i cant seem to find the law and what is legal in this issue tho) my first example is i ordered a replacement phone through sprint at the time i thought i had to pay for it myself. sprint contacted me and said it was approved through insurance and had released the pending $365.88 on that day. i waited, and waited, and waited for the pending charge to return to my account 16 days later i contacted the customer service number and was advised and i quote " it can be held up to 15 days even though sprint released it" that does not include weekends and holidays. it took 7 phone calls and 28 days to get the money returned to my account after sprint released it as pending. i was advised to contact sprint and have them call the money card people and get the fax number the sprint can send a fax releasing the funds this was after 20 days. why should sprint have to do all that 20 days after they did what they are required to do? it is obvious that this pre paid card co has no intention of ever conducting them selves in a manner of respectable conduct towards its customers. i still use this card because it is a way to protect yourself from fraud and misuse by only having whats available on the card so if its not there it cant be taken when your traveling or using online so thats the only benefit, however the internal abuse by the company itself is a serious problem. perhaps someone out there has advice on possible class action against this company or some sort of recourse its card holders can take to curb this out of control and uncaring company. they seem to think that just because its customers are using prepaid services they are subhuman or unimportant members of society, this may sound strong however they have since day one shown they feel this way and have done nothing what so ever to correct any complaints.

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patricia bland
, US
Jul 17, 2016 12:34 pm EDT

im trying to get a prement Walmart money card issued im a former employee of Walmart now retired someone tried opening an account in my name I want to prove my identity and close all accounts that I have and ask you to issue me a new card I never use the phone to activate my cards I only use on line

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geminipieces
Anaheim, US
Oct 10, 2011 8:11 pm EDT
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They have placed a hold on my card because of the IRS depositing money that wasn't mine. I let a friend use my card. OK, it's a no-no, I found out the hard way. The Walmart company placed the hold and is giving me a real hard time about releasing it! I sent in everything they asked for, including notarized letters, now I have to contact IRS. How long is this going to take?

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DaveR3100
Anaheim, US
Sep 23, 2010 4:31 pm EDT
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Card is a scam!
This card is a scam by GE capital and Walmart!
No funds are available to the consumer until the permanent card arrives in the mail.
This has been reported to several regulatory agencies.
This one is ripe for class action.
Card is a scam!

Positive comments=Corp shyster trying to fix it

Card is a scam!

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DaveR3100
Anaheim, US
Sep 09, 2010 11:44 am EDT
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Card is a scam!
This card is a scam by GE capital and Walmart!
No funds are available to the consumer until the permanent card arrives in the mail.
This has been reported to several regulatory agencies.
This one is ripe for class action.
Card is a scam!

ComplaintsBoard
R
10:35 am EDT

Walmart I have noticed they do not have to honor the posted price

What is the policy if a price is incorrect. Does Walmart hope the shopper does not see it and they make more money. I have noticed they do not have to honor the posted price. This week i purchased two different items that were incorrectly priced and I returned another item from a previous purchase that was priced wrong, , , , , yes all three were higher than they were suppose to be...one by $2, .98, and $1 per pound...why are all of the over priced and non underpriced...

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Ha! Ha!
, US
Aug 30, 2010 10:42 pm EDT

The policy is... At the time of the purchase they have to honor the price posted for one the one item purchased. If youget 3 you only get the purchase (bad) price for only one. Then they better fix it! Or heads will roll (Ha! Ha!) This is the policy everywhere. Call Headquarters ... do complain about that store.
As far as Walmarts go in my opinion they use everyone don't do this to your child.If you work there GET OUT ! It is not to late...Really...

Been there -ain't doin that no more !

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anonomous0908
Los Angeles, US
Aug 30, 2010 10:28 pm EDT
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Depending on what state you are in they do not have to honor the price if they have price verifiers placed throughout the store that are in working condition and that if the price discrepancy is fixed before or at the time of purchase. They should honor it if it is priced wrong but unfortunately after looking up my states law they were still in the right. For the inconvenience they did give me ten percent off which I hear is the associate discount.

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K
4:49 pm EDT
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Walmart perm did not take

i went to wal, marts beauty salon to have my hair cut and permed on 6-8-2010 i told the hairdresser that i wanted a cut and perm for my sons wedding i was told it would be about $65.00 plus the hair cut the girl took me and shampooed my hair and repeatly kept saying how thick my hair was she then took me back to the chair and proceeded to roll my hair for the perm i told her it would be easier for her to cut my hair first then roll it but she insisted on rolling it she put about 10 -15 rollers in my hair and then decided that it was to thick she then tells me i would have to have a spiral perm which would cost about $85.00 i told her that i guess she wuld have to do something i was sitting there with not only my hair soaking wet but also my shirt she finished my perm when i was done she told me to wait 48 hours before shampooing my hair i left with my hair and shirt soaking wet i waited until thursday eveing [protected] to shampoo my hair it was alittle wavy but no curls i retuned to wal mart on monday [protected] i told the lady when i had the perm and what kind of perm i had i said as you can see i dont think the perm took .she touched my hair and said well i can wetten it and see how much curl you have i told her no she could see how much curl i had she then asked me what kind of shampoo i used i told her i used suave shampoo she said well right there is the problem wal.mart policy is if you have a perm here you have to buy the professional products they sell i was never told that. i walked out of there very upset and dissatified i thought they would either return my money or do another perm. i live on a very limited income i will now have to try to give myself a perm before my sons wedding

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9:49 am EDT
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Walmart chris

I recently went to Winchester Walmart with a friend to purchase a year planner, a filing case, and a DVD. All of my items totaled about $30.00. When I made my way to the exit, the receipt checker asked to see my receipt. I told them "No, thank you. I've payed for my merchandise" and continued heading for the door. The woman blocked my path and told me she wouldn't let me leave unless I showed my receipt.

I asked if she was accusing me of theft, to which she replied "Yes. You are a thief. I'm detaining you until my manager and the police arrive." I told her I would wait for her manager. At this point I was upset and wished to clear things up with someone who would understand my rights, being a manager and all. Unfortunately, when the manager met my friend and I, waiting just outside the doors, we were greeted By Chris accusations, reiterations of store policy, and a bold disregard for what I "claimed" were my rights.

I told the manager that he was welcome to conduct an investigation into the matter and that I would wait patiently, so long as that investigation did not involve searching my person without my consent. I tried to explain that my issue was not with their staff, but with the idea of being treated like a thief without any due cause. I went so far as to tell him exactly where I payed for my items and who he could speak to in order to verify that information.

Chris heatedly responded with "I don't care! You're a thief until you show me your receipt!", at which point he grabbed my DVD out of my hands and marched off into a locked office. I immediately protested the theft of my property and had my friend call the police, who were already on their way to investigate the two "shoplifters".

Shortly before the police arrived some ten minutes later, my belongings were returned with a half-hearted "We saw that you payed for these..." and nothing else delivered by a cashier. The police arrived and told me that if someone were to steal my property outside the store, it was theft. But if it were stolen by the store manager, it was him protecting his property, regardless of wether or not it was actually stolen. I inquired that, if the store policy were to punch each customer in the face, if it would still be considered assault. The police shrugged, told me again and again that there were no charges to be filed, and left. Long story short, I left humiliated and without so much as an apology from Chris.

I'm outraged that someone could treat a customer this way. Given the circumstances, I was very calm and polite in explaining why I would not show my receipt, how he could verify the merchandise was payed for, and that I would wait while he investigated. Instead Chris called me a thief in front of God and everyone, stole my property, and didn't even have the decency to apologize for the mistake.

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Marina R
Vienna, US
Jun 14, 2010 10:02 am EDT
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Sorry, but I feel YOUR behaviour was in the wrong. Walmart checks receipts in order to lower theft - for which we pay. It's not that hard to show a receipt. I have done it many times. A bit of a pain, but I'd rather do that than pay for other thieves goods. Marina

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C
8:14 am EDT

Walmart stay far away from wal-mart

Walmart as been known to sell everything from food to clothes and beyond. That does not mean they are a good store. The other day I went in, hoping to buy a Sweeney Todd Soundtrack, the one with Johnny Depp, and the matching movie. I wanted these things because I love the music. When I went to get them, I couldn't find it. I asked an employee and he looked but they didn't have it. I asked a few people and they said it was because of strong language. SO WHY DON'T THEY CARRY IT? They sell movies with strong language, and they sell movies with nudity in it. So why do they not sell a soundtrack and DVD for the musical Sweeney Todd? The strong language thing is crap being that they sell stuff much worse then Sweeney Todd, and it has only a few words of bad language. The closest place I can get it is over thirty miles away, so I can not afford to go that far to go to Best Buy to get one CD.

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kato88
, US
Oct 05, 2010 12:31 am EDT

because if they did sell it, they would be required to sell the edited version, and then no one would buy it. go to target and quit whining.

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8:27 pm EDT
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Featured review
This review was chosen algorithmically as the most valued customer feedback.

Walmart - verbally-abusive wal-mart staff misinformed public and misrepresented “return policy

1) we are writing to express our shock and disappointment at the demonstrated attitude of your staff at wal-mart #3037, located at 665 upper james street, hamilton, ontario l9c 2z5, near fennell and upper james in the hamilton mountain plaza. • what is the wal-mart practical and tangible refund policy? • what are the practical and tangible customer service...

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1:45 pm EDT
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Walmart injury/fall

On Feb. 10 of 2010, coming out of Walmart, with my husband, a snow covered area before entering the parking area, had been freshly scraped, but not salted, or treated by any substance. I went DOWN. Husband unaware that I was laying on the ground unconstious. They apparently saw on a moniter I had gone down, and by that time my husband had me sitting in the car. The employees insisted on getting me back inside, and put me through a series of questions to evaluate my condition, while from where I was sitting, We could see several others fall down. They wanted to call the ambulance, I insisted, I would go with my husband on my own to the ER. A CAT scan was done, arm and shoulder neck area, and the large abrased lump on my head examined. I was assured by the Arkansas office when they contacted me, that they would pay, anything I needed. The insurance Co. wants reimbursed, and walmarts incident rep. no longer answers or returns call, and it`s June. They tell the insurance Co. that I haven`t contacted them. They gave the plow Co. name and number. They don`t answer or return calls. So the attorney basically says he`s 165$ an hour. So I guess Walmart Gets out of any responsibility for there property? Upstanding Co. I will no longer shop there and will make sure everyone I know, hears my story, not that they will care. I`ll give my 200 a week to someone else, thats all I can do. Just glad I didn`t use the ambulance, that was a very exspensive shopping experiance at the Warren walmart.

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1:06 pm EDT
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Walmart scam

Have a Walmart MoneyCard. While on vacation in Florida with brother and his family and another couple, we went to ATM to withdraw money. My brother, and other couple also use a Walmart MoneyCard. My brother went first and card was denied for insufficient funds. He called them and they said they would refund the money. We went to a different ATM (Completely different bank) and I tried my card. It was denied because of Insufficient Funds, I called and they said I would have to contact the bank because they were showing the money was there and the bank collected it. I called the bank, they said they couldn't do anything without Walmart submitting a dispute. After three days of contacting the bank (because Walmart said to) and contacting Walmart (because the bank said to) I finally got a supervisor at Walmart who agreed there appeared to be a problem and would submit a dispute. I was told yesterday by a Walmart Superviosr that money would be back on card by 12:00 p.m. today. If the bank didn't send them the money, they would still refund it. Guess what? No money at 12:00. After another phone call to Walmart and a conversation with a Walmart Manager (higher than supervisor). I am informed that it will 3-5 more business days because they had to wait for bank to refund the money. The bank is still saying they never took the money. I am leaning towards bank being correct because other people at same problem at different bank ATM's in same 1 hour period. I know 5 business days later, I am going to be told that they will have to do something else, because the bank hasn't refunded the money. People use these pre-paid credit cards because they are on fixed incomes. I can't afford to have $382.50 tied up for 3 weeks. That is a lot of money to me. Also I had to have mom go to Check into Cash and borrow $400.00 to wire me. That loan cost $60.00 and it cost $36.00 to wire money through Western Union. I am now going to have to get a week extension on Check into Cash and that will cost another $60.00. I just want to know who is benefiting from all this money just floating around?

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9:32 am EDT

Walmart unbelievable rudeness and unprofessional

I am complaining about the service that I received at the Walmart Super Center in Cushing Oklahoma, I just tried to return an item for an exchange and was denied, the clerk a girl named Connie took the item a couch cover, opened it up and then told me it was dirty and they would not take it back, this was impossible, she opened it.

The clerk then stuffs it back into the container and tells me she can not help me, the only one who would have made the item "dirty" would have been the clerk by removing the item from its packaging and dragging it across a lint covered counter as would be shown in the store videos.

Because I have a slight learning difficulty and did not know why this clerk Connie had treated me in this manor, I had my assistant call the store manager and complain, he spoke to a person who identified herself as Terri, she took the report of mis conduct and said she would contact me back, a couple of hours passed so Walmart in Cushing was again called and this time I had my assistant speak with another Walmart employe who identified herself as [censored], this person offered to defuse the situation and allow the return although she knew the item had to be dirty " as if she could tell with out being there", the clerk [censored] made this statement several times on the phone, even suggested that I shake it off!, now remember she has not personally seen this item.
I still have the item and have witnesses that will say it is not used nor dirty.

Although the money is important it is nothing when compared to the rude, unprofessional conduct and complete disregard other human beings and lack of human kindness that the management of this store has shown is un believable, There attitudes did change when they found out that they were being reported to the corporate office and complaints filed with organizations for disabilities.

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saharea
st francisville, US
Jun 10, 2010 10:21 am EDT
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We have stopped shopping at walmart, we took our car into walmart to get the works done, tire rotation, oil change all fluids checked and filled plus vachumed. what a joke there was no fluid in the wind shild wipe tank, the oil was over 1 quart low and the tires had not been rotated this was after waiting close to 5 hours for the car, I complained to the store manager we just had all this done see the reciept yet when my husband tried to use the windsheild wipers no fluid came out, plus the car was not even cleaned. We popped the hood to check the other fluids with the manager found the oil was over 1 quart low and thats when I noticed the front tire on my side still had the same mark on it I pointed all this out to him he said no your adding to things, I got his name and home office called to compain my phone call was returned only to get a very very rude person who told me she spoke to the manager after hearing my complaint and he asured her everything was done and I was lying.
To this day we do not nor will we ever shop there again. This was not the first time we had things not done that we paid for and in the past we always gave them a shadow of dobt maybe they were to busy to clean the car, But when there was no fluid, low oil and tires not rotate... We tell all of our friends family and others we know do not shop at walmart it is a rip off.
catherine
LA.

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9:23 am EDT

Walmart child was screaming for more then 10 minutes

I have a complaint about what I saw at the walmart store today. As I was shopping, I kept hearing this baby crying, as I neared the jewlery counter, I saw a women holding her child that was about 1 1/2 years old behind the counter. As it turned out, they were trying to have the babies ears pierced! The child was in so much distress and screming her little head off. I saw the mother holding the baby, and two other adult females standing their with the mother, as well as the walmart employee trying to hold the child still so that they can pierce the ears! Baby screaming, people walking by shaking their heads in anger. No one stopped it.

I walked around for about 10 min. And returned to the area, and baby is still screming. About that time the mother says "just do it" hurry do the other ear! And the employee does as she says! That poor little child just screaming.

I said, from the end of the counter"to the employee, you should be ashamed of your self, you should not have done that to that baby. Well, the women holding the child went off on me, calling me all kinds of names, and then the other two wwomen with her started saying"we'll kick your — , mind your own f — king busniess. To be truthful, I was frighten for my own safty at that point.

I moved on to another part of the store to get way, waitted for them to leave the store. At the check out I ask for the manager to talk to me. He listen to my complait and said that he was not sure of the store ploicy, but he would look into it, I ask him to walk me to my car, and he did.

I do not think the walmart should allow thier employees to pierce the ears of children, that are screaming in fear as someone holds them down! This is not what I expect of walmart. They should not be a part of this. I realize that parents get to make this dission about thier own children, but this is child abuse and walmart should not allow it to happen in thier stores. I know that it hurts to get pierced, but this child was in distress long before the employee touched her with the gun, theirfor I feel like the walmart policy should be that they will not pierce a child if they are crying in fear and have to be restrined. Please tell me that you have a policy in place and that it was not followed in this case!

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anonomous0908
Los Angeles, US
Aug 30, 2010 10:48 pm EDT
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That was very kind of that Assistant manager to walk you to your car. Unfortunately they can pierce a babies ears that are three months or older most places I have gone they wont do it unless they are six months or older. I do agree that if the associate did not feel comfortable with the situation she should have said no that she can not do the other ear unless the baby is calm or have them come back at a later time. Or she could have not done it at all. However I would also look at it in that associate eyes she could have been as afraid as the baby, she is trying to do customer service and do what her customer is asking of her. There are always different ways to look at this situation and from many different view points. If someone is put in a situation you never know how they will handle it.

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8:28 am EDT

Walmart the assistant pharmacist was rude and insulting

On March 31, 2010 I went to the Wal-mart Pharmacy on Kietzke Lane in Reno, NV to get a prescription filled. I gave the assistant pharmacist my insurance card. He went to the computer then came back and told me the card expired in January 2009. I thought this odd since I had just received the card in the mail.

I asked to talk to the head pharmacist. The assistant pharmacist became rude and insulting. The head pharmacist came over. I told him that I had just gotten the card in the mail and asked him to run the card again. He refused.

The head pharmacist went on to tell me, "This is my business and I'll do whatever I want. I'm doing you a favor by even helping you."

I replied, "I'm the one doing you a favor by shopping here."

I then went to get an assistant store manager and explained the situation to him. We returned to the pharmacy where the pharmacy manager, Steven, proceeded to insult me and tell me how he was doing me a favor." The assistant store manager stood silently by while the pharmacist, Steven, berated and insulted me.

When I returned home I called the insurance company and was told that the insurance card was indeed valid.

Not only will I not return to this pharmacy, but also I will not shop at any Wal-mart. What this store's management doesn't realize is that I have many choices. I will not shop at Wal-mart. There's K-mart and Target and Walgreens's, and Sears and lots of other stores.

Up until this time I had been spending about 75 dollars a month on prescriptions and an additional six hundred dollars a month on groceries and sundry items. Now I will not even enter a Wal-mart.

You have lost a customer for life.

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qscott86
, US
Jul 01, 2010 8:13 pm EDT

Why would you use Wal-mart pharmacy? Would you go see a doctor at Wal-mart? I mean please.. go to a real pharmacy like Walgreens, not a nickel and dime store like Walmart or Kmart, etc.

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8:27 am EDT

Walmart arrogant attitude of walmarts managers & policies

A few weeks ago My wife had a dead battery in her van. She happened to be at the Hallie Walmart. (Near Chippewa Falls/Eau Claire WI). She had purchased cold perishables. When she called me for help, I said ... Ask if they (Walmart) can put the items in their cooler until I can get there with a new battery or jump start her van.

Well... The greeter (we know this person, he is a neighbor) and a clerk both stated 'we would like to, but if our manager sees or discovers we did this All Hell would break loose'

*I have no problem with the greeter or clerk... just the Arrogant Attitude of Walmart's Managers & Policies.

My wife had to Buy some insulated Hut/Cold bags. Well... I suppose she could have "Returned" ALL the items she purchased.

I AVOID Walmart (Like the Plague).

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Iamcallingbullshytonyou
Augusta, US
Aug 30, 2010 12:17 am EDT

you are a ###. a typical child perpetrating as an adult in america. wm doesn't owe you anything and they have to consider the liability dummy. you'll go wherever the prices are cheapest to spend your wic check. stfu and stop whining!

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UsuallyDon'tCareToComment
Denver, US
Jun 28, 2010 1:08 am EDT

So, ... let me get this right -- because Wal-Mart's manager(s) wouldn't allow your wife to put her already-purchased cold grocery items in the store's cooler, you believe they have an "Arrogant Attitude?"

While I agree it would have been very charitable of them to have helped her in this situation, even good business by definition, and I would have liked to have thought they would have tried in some degree to have found some sort of help for her with this, I don't agree that this would have been owed to you (or her). It would have been nice, a favor, but not something you expected just because you wanted it.

You may have NO idea of all the liability issues from their perspective, things they have to consider that you would never have thought of. You can't just assume because you have a problem that they owe it to you to take care of it, take care of you (or your cold grocery items).

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6:45 am EDT

Walmart credit reversal problems with close wmt discover card

Arrived at express lube tire dept. at 7:00 a.m. Sunday, easter, to facilitate timely install of tires ordered SITE to Store. BIG MISTAKE. Although the dept. mgr. Cheryl, advised the tires were already IN the dept. they could not be installed until cleared via site to store. I reluctantly went to Site to Store, only to find NO ONE there. Using console summons button to no avail. Finally after 15 min. a 'front' associate shows up only to state "its gonna be a few minutes"..

By then i had lost first customer status in tire/lube, Left without receiving tires, went home and canceled order. Reviewing WMT discover card charges, learned the $182 had ALREADY been levied and charged to my card..wrong. I, then, instituted an immediate Dispute form and mailed to walmart Discover. Am awaiting credit and will post further addendum to the outcome. Meanwhile, they just lost a long time formerly loyal customer over a Change of Policy between the printout instructions which state:Take this printout along with photo ID, to the express lube and tire and we will complete your order".. Dept managers states "thats not how we do it"... end result..lost sale. lost customer. If necessary should there be credit reversal problems with close WMT discover card, buying gasoline elsewhere as well.

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Why The Long Faces
Why The Long Faces
, US
Dec 03, 2012 2:52 am EST

You sound like the one who is incompetent. First, you do go to tire and lube, but since you bought on the website, the order has to clear site to store first. Then when you cancelled the order, you do not get refunded instantly. Of course the charge was on your card. You bought something. Then when you cancel, it can take YOUR CREDIT CARD bank up to one full billing cycle to credit your account.

If you stopped shopping at Walmart because of your own impatience and ignorance, then I guess they lost nothing.

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5:13 pm EDT
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Walmart defective keyboard

On http://www.walmart.com I ordered a Compaq SR1055f Desktop Computer w/ Two Year Service Plan, using my Walmart Credit Card, as a major purchase. I paid it off in 10 months so, I paid no interest, on it. It came with keyboard & mouse. Several keys on the keyboard stopped working after the manufacture's warranty expired.
Disassembling & cleaning the keyboard, did not fix the problem. I called [protected], the office that handles the two year service plan, to file a claim. After giving all the requested information, I was told a replacement keyboard
equal to the original, would be sent to me. I was asked if I would accept a Microsoft Keyboard & I agreed. On 06/07/2010, I received, what the two year service plan representative calls, a generic keyboard, from Blue Raven Technology Inc, 110 Fordham Road, Wilmington, MA 01887. I called back the Two Year Service Plan office, about what I received. They said they would send me a postage paid label so, I can return the keyboard. Now, I was told if would buy a keyboard from someplace else, & sent them the receipt, they will reimburse me the cost, up to $50.00 . I still feel this would be a financial hardship on me, since I am now on fixed income. They could care less.

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shepmom
, US
Jun 09, 2010 12:56 am EDT

Not sure what the problem is but the keyboard they sent should have worked as long as it was a plug and play and also windows compatible.

If you are low on cash, may I suggest you go to local thrift stores. They have a good selection of keyboards for a matter of 5 bucks or so. Just keep in mind all you need to do is plug it in before you turn on the computer and the PC will recognize it.

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7:20 am EDT

Walmart they had not put a ham (I was charged with) in the order

Today I shopped at Wal Mart Parkersburg WV. My purchase was just over $38. When I got home-Elizabeth WV- I found they had not put a ham-I was charged with- in the order. As it is 20 miles to the store -I called and was told yes my ham was at the checkout counter. I drove the 20 miles back to the store, and after some confusion I ended at customer service. They finally found the ham. I explained to the young lady that that their mistake had cost me over an hour and the expense of the 40 mile round trip. She laughed and said "things happen" . Things won`t happen for me at Wal Mart.

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Catnat
Mabank, US
Jun 08, 2010 11:45 am EDT
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I agree this has happened to me before and more than once that's why I always check to make sure all the bags are there. Also, I hate "Wally World" and don't do in one unless I absolutely have too. I have not been in one yet that I didn't have some sort of problem. Where do they find these people that work there?

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Durand
Westbrook, US
Jun 08, 2010 8:57 am EDT
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I has happened to me before, mistakes happen. Sure, it's annoying to have to go back to the store but I can't understand the outrage. If they had refused to give you the ham or had denied that it was left, I could understand, but you got your ham.

Next time look around the checkout area to make sure that all of your items are put into your cart.

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5:27 am EDT

Walmart there have been times that we have gone to this walmart store and some of the rx's were not filled

We have been filling our RX's at wal-mart for quite some time, and have gone through some strange things, that we have overlooked but today we really had a problem my husband is disabled, on oxygen with copd, also cancer also we are both over 60yrs old, when we tried to go through the drive in window to pick up a pain rx for him we were told we would have to come in the store, even though this is your busiest store in Md. even though we have a handicapped tag there are never any handicapped spaces open and this means we have to walk quite a long way, this puts a lot of strain on my husband;s health. we had been getting the rx through the window before but today they would not fill the rx and let us sign for it through the window. there have been times that we have gone to this walmart store and some of the rx's were not filled, also there was a time that we were given the wrong person;s rx, we were told to just thow that rx away and come back and get our rx. this could be very dangerous.there have been times that the pharmacy has filled some of the rx's twice and not filled the rx's that were ordered. I feel there should be some kind of allowance for handicapped patients, and not the cold unfeeling treatment we have received in the past. the pharmacy in question is the George Clauss blvd pharmacy in Severn md. please try and do what you can to correct this problem we will probably not want to deal with this pharmacy until this is addressed.

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qscott86
, US
Jul 01, 2010 8:14 pm EDT

Well it makes ZERO sense to be buying prescriptions at Walmart to begn with.. goto a real pharmacy like Walgreens, not a department store pretending to be a pharmacy.

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7:48 am EDT

Walmart it has ruined my drinking cups which I just purchased

I purchased great value dishwasher detergent, and I have used it 3 times..it has ruined my drinking cups which I just purchased from Sams, measuring cup, etc. It leaves a thick white chaulky residue on everything. I can not get the white substance off. I have washed by hand and everything still has the white residue on it. What can I do to get rid of the powder stuck on all my dishes...Cascade never did this to any of my dishes.

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feathergirl
, CA
Jan 07, 2012 10:36 pm EST

tried for the first time last week, after using and putting away the dishes, i noticed a funky smell in the kitchen, so washed out the garbage bin, took the dishwasher apart thinking something was clogged, poured drano down the sink, still could not locate the source of the smell. the dishwasher was empty at the time. next load of dishes, the smell became amplified. pondered the"great value" of the soap pellets, but put the (whitefilmed) dishes away anyway. the smell lingered around the kitchen a couple days until the next load of dishes, i used the GV ones again, and attributed the funky smell to the fish residue on the dishes from the previous night's dinner. but after the dishes were washed the funky smell lingered. next load of dishes, i used a leftover cascade pellet., the smell was gone after, both in and around the dishwasher area. suspected but not convinced it was the soap, i mean, why would soap smell BAD? so i used a great value pellet again just now, the smell is immediately back! i decided to look it up to see if i was crazy. i'm not :) this stuff is truly disgusting! thowing away immediately.

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The Frizz
, US
Jan 20, 2011 12:59 am EST

In addition to the other faults, the GV Dishwashing powder makes an odor that will run you out of the kitchen. Has about the same effect as sniffing ammonia. If a refinery put out this kind of smell, EPA would shut them down.

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No more dish detergent for me
, US
Nov 05, 2010 6:23 am EDT

its because of the new phosphate ban...my dishes are coming out that way too with other detergents. I am going to ditch them all for a mix of borax and washing soda with vinegar in the rinse.

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shoppergalone
Harrison, US
Jun 26, 2010 8:40 pm EDT

I have had the same problem with Great Value dishwasher detergent. I used it for years with good results, now everything is covered with a thick white film and the dishes don't come clean. I'm glad I googled this before I bought a new dishwasher.

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9:52 pm EDT
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Walmart clerk announced that she had a lost cell phone, allowing anyone to come up and claim it as their own.

I shopped at Walmart this past Saturday afteroon. I made a small purchase of 6 items. I set my cell phone on the charge machine shelf, and proceeded to get my credit card and id out of my purse, I slid my credit card on the machine. When it was clear she wasn't going to ask for my id, I proceeded to put them back into my purse, when the clerk, spun the shopping bag "lazy susan" around and because she had not hooked my bag on one of the lazy susan hooks, my bag went flying off and landed on my feet, upside down and half of the merchandise fell out onto the floor on my feet. I was flustered by what the clerk had done, I bent over, to pick up the items, she handed my my receipt. I went to the door, walked out to my car, and at that point (60 seconds) realized that I had left my cellphone at the register. I walked back into the store, approached the clerk and told her that I was back for my cell phone, she looked at me with a startled look and said “Oh, that phone was yours? HE said it was his.” I asked WHO, HE? What guy?! And the customer in her line, replied “She asked who's phone it was, and he came up and said it was his”, she continued to say that he came up took the phone and went out the door. I asked if they would come to the door, and point him out, since I had no idea WHO I was looking for...they both looked at each other, like, I cant do it...and they shook their head, and played dumb.

After spending a few minutes by myself in front of the store trying to see if i could figure it out on my own, and asking a stranger to call my cell, trying to see if I could find the man, I came back the Customer service department, first asked for someone in security and then for the manager. The clerk there said, Loss Prevention, said there was nothing they could do. I then asked to speak to the manager on duty, a phone call was made however no manager ever came down. I finally left as I had to go home and change passwords etc, that were on my stolen cell phone. This was not a situation where I left my phone and someone else came up and slipped it into their pocket secretly. The clerk, made an announcement so that anyone could come up and claim it as their own. Seems to me that instead, she should have put it into a drawer, and when someone came into the store asking for a lost phone, that she should be asking them to identify it. Per the other female customer's admission to me, the clerk, announced to anyone who was within earshot, “Who's phone is this?”

Wouldn't a responsible Walmarts store policy be that an employee should hold a lost item in drawer till end of shift in case owner shows up and they must describe it (NEVER ANNOUNCE IT) ..and if customer does not come in by end of shift. Turn it into their lost and found department.

I was going to write a letter of complaint to the headquarters, or is it a waste of time. Do you have any suggestions about anything you would do?

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aliwithani84
Albuquerque, US
Aug 10, 2012 12:22 pm EDT

Mooooooooooooooooo

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aliwithani84
Albuquerque, US
Aug 06, 2012 9:48 pm EDT

YOU ARE POO POO POO

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Gino Orlando
Dickson, US
Aug 06, 2012 9:25 pm EDT

First of all I would like to apologize for telling the cashier the cell phone was mine. I just needed to make some phone calls and I called up England, Australia, Canada, Japan, New Zealand ect. I also played played games on the cell phone that you have to pay for. Also I am sorry that I rang up your cell phone bill to $855, 118

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aliwithani84
Albuquerque, US
Aug 06, 2012 7:29 pm EDT

tasha is poo poo

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td577
Fargo, US
Aug 06, 2012 11:56 am EDT

Do you have any suggestions about anything you would do?

You go get another cell phone and rack this up as a learning experience. No one is responsible for your stuff except yourself.

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10:27 am EDT
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Walmart motorized wheelchairs

I am writing on behalf of my grandmother she is disabled and requires a motorized wheelchair. the walmart in ardmore doesnt have enough motorized wheelchairs the ones at ardmore are always broke down and there are only 2 or 3 to begin with and they are always broke down. everytime we come in the one that is working is always broke down. please do something about this. your store may have some of the cheapest prices but we are willing to pay higher prices somewhere else that has more wheelchairs. also when the store was remodeled outside in the parking lot the turned a bunch of the angled handicap parking spots into parallel handicap parking spots taking out several of the handicap spots that my grandmother has had to park at the middle or end of a row. that is very inconsiderate of a corporation that prides itself on being the best. ardmore is a smaller town that is mostly made up of retirees instead of trying to be the biggest maybe you should understand the needs of the town that the store is located. i hope to see some changes soon in our store in ardmore

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Walmart Customer Reviews Overview

Walmart is a leading retail giant that offers a wide range of products at affordable prices. With over 11,000 stores worldwide, Walmart has become a household name for millions of shoppers. The company's online store, Walmart.com, has also gained immense popularity among consumers.

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Walmart In-depth Review

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Walmart offers a wide range of product categories to cater to diverse customer needs. From groceries and household essentials to electronics, clothing, and furniture, they have it all. The variety of products available is impressive, with numerous options within each category. Walmart also offers a mix of well-known brands and their own private label products, ensuring quality and affordability.

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Walmart's pricing strategy is competitive, offering affordable options for budget-conscious shoppers. Their prices are often lower compared to competitors, making them a go-to choice for value for money. With their everyday low prices and frequent promotions, customers can save significantly on their purchases without compromising on quality.

Customer Service and Support:

Walmart provides multiple customer service options, including phone, email, and live chat, ensuring convenience and accessibility. The responsiveness and helpfulness of their customer support team are commendable, as they strive to address queries and resolve issues promptly. Their return and refund policies are customer-friendly, allowing hassle-free returns and exchanges.

Online Shopping Experience:

Walmart's website is user-friendly and easy to navigate, making the online shopping experience seamless. The checkout process is smooth, and they offer various payment options, including credit/debit cards and PayPal. Product information is readily available and accurate, helping customers make informed purchasing decisions.

Shipping and Delivery:

Walmart provides a range of shipping options, including standard, expedited, and free shipping for eligible orders. Their delivery speed is reliable, with most orders arriving within the estimated timeframe. The packaging is secure, ensuring products are well-protected during transit, and customers receive their items in excellent condition.

Customer Reviews and Ratings:

Customer reviews and ratings for Walmart are generally positive. Customers appreciate the wide product selection, competitive prices, and reliable service. Some common positive feedback includes fast delivery and helpful customer support. Negative feedback often revolves around occasional product availability issues or delays in customer service response. Overall, customer satisfaction with Walmart is high.

In-Store Experience:

Walmart stores are known for their cleanliness and organization. Shelves are well-stocked, making it easy for customers to find what they need. The staff is generally helpful and knowledgeable, assisting customers with their inquiries and providing guidance when needed.

Community and Social Responsibility:

Walmart is committed to social and environmental responsibility. They have various initiatives in place to promote sustainability, such as reducing waste and supporting renewable energy. Walmart actively engages with local communities through charitable donations and volunteering efforts, making a positive impact on society.

Loyalty Programs and Discounts:

Walmart offers loyalty programs like Walmart+, providing members with benefits such as free shipping, fuel discounts, and access to exclusive deals. They also have regular discounts and promotions, allowing customers to save even more. These programs provide significant value to frequent shoppers at Walmart.

Overall Rating and Recommendation:

Based on the evaluation of different aspects, Walmart deserves a high rating. Their extensive product range, competitive pricing, and excellent customer service make them a top choice for shoppers. Whether you prefer online shopping or in-store experiences, Walmart caters to your needs. We highly recommend Walmart to customers looking for quality products at affordable prices, backed by reliable service.

How to file a complaint about Walmart?

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3. Writing the title: In the 'Complaint Title' field, concisely summarize the main issue you have encountered with Walmart. Make it specific and clear, such as "Incorrect Billing at Walmart" or "Poor Customer Service at Walmart Store #1234".

4. Detailing the experience: In the complaint description, provide a detailed account of your experience. Include key areas such as customer service, product quality, pricing discrepancies, or store cleanliness. Be sure to mention:

  • The specific location or online service of Walmart involved.
  • Descriptions of the product or service that led to the complaint.
  • The date and time of the incident or issue.
  • Any conversations or interactions with Walmart employees.
  • Steps you have taken to resolve the issue, including any communication with Walmart customer service.
  • The response or lack thereof from Walmart regarding your complaint.
  • How the issue has personally affected you, such as inconvenience, financial loss, or distress.

5. Attaching supporting documents: If you have any receipts, emails, photos, or other documents that can support your complaint, attach them to the form. Do not include sensitive personal information such as credit card numbers or social security numbers.

6. Filling optional fields: Use the 'Claimed Loss' field to indicate any financial loss you have incurred due to the issue. In the 'Desired Outcome' field, describe what you would consider a satisfactory resolution from Walmart, whether it be a refund, exchange, apology, or other actions.

7. Review before submission: Carefully review your complaint for clarity, spelling, and accuracy. Ensure all the information provided is complete and reflects the issue truthfully without exaggeration or false claims.

8. Submission process: After reviewing, click the 'Submit' button to file your complaint. Ensure that you have filled in all required fields and that your contact information is correct in case you are contacted for further information.

9. Post-Submission Actions: Keep an eye on your ComplaintsBoard.com account for any responses or updates to your complaint. You may receive comments from other users or even a reply from Walmart addressing your concerns.

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