Complaint Rating:

Company information:
Walmart
3951 w ashley circle
United States
Phone: 843 763 5554
www.walmart.com

Oil change... more oil in the truck and on the truck. Tires rotated, lost the lugnut key. Replaced the entire set, but damaged 3 of center caps. I purchased 4 center caps, plus the lug nuts, theres was a cheap replacement. The original parts are on special order. I then went to walmart to see about putting them on... answer we will only place the three that were damaged and with much opposition, still not clear on that !guess i should wait for the next tire rotation?being met by a manager, which pasted my comfort zone, this was nothing but a joy, short tempered and defensive, she did call. Wendall the manager. The phone call resulted in this, answer we have done everything we were suppose to do.management took my information, so now i can wait for a phone call from the main office as it now stands. We are in claims status. Sad to see paying customers go to walmart and have there vehicle trashed and damaged. My request was to pay for the center caps that were damaged and mount the new hardware as a courtesy. I was shocked by the opposition. Walmart tire and lube has more training in defense.