Complaint Rating:

Company information:
walmart
south i-35
new braunfulssouth , Texas
United States

I have been buying my drinking water from the culligan water machine in this store for 3 years. There has been a problem with the company who services the machine in both keeping it in working order and in them supplying empty containers for the purchase of water. I have called them myself about the problem. Today I went in the store and the wire cage that holds the containers had been removed. I ask customer service why and they said the lady who is the new temporary mangager of the store had had it removed. They said the reason was that culligan needed to bring some containers and rather than have the company do it she just said get rid of it. I do not agree with this womans judgement and since I deend on the water would like very much if culligan could be given an ultimatum of keeping the machine in good condition and supplying containers or to get the machines out of all wallmart stores. I'm sure they would respond soon. thanksb75e8