Walgreens
reviews and complaints

The Walgreens at Beneva & Bee Ridge in Sarasota, FL
I submitted a prescription to the pharmacy They took my prescription, checked on the date and to see if they had the medicine in Stock which they did and they told me it would be a 25 minute wait So I say and waited 25 minutes. After waiting the pharmacist came out and told me that it was too soon to fill it. This is a lie I had just come from the doctors office and on top of that Walmart across the street did full my prescription that day. I will never use Walgreens for any of my six regular prescriptions again That's a disgusting display of effort on Walgreens part.

I was recently treated like a common criminal by a 'traveling' pharmacists who thought she was not only a Doctor but a Policeman.
I have had the same RX's filled at Walgreens for almost 2 years. She began questioning each medication and why I was taking it. Finding reasons to want to phone my Doctor. Not having my best interest at heart but just to cause a problem. She didn't want to be there, I had 13 meds to be refilled and had already upset a host of other customers.
She was Asian and couldn't even pronounce my name correctly so I was supposed to allow her to phone my Physicians and question them why I was on these meds with NO interactions?
I called her out, told her off politely and reduced her down to the glorified pill counter she actually was. She continuously named off all my meds in direct presence of the collecting customers behind me which violated my privacy. Walgreens should train, instruct and police their pharmacist instead of allowing them to police customers. After all, it is our illness and treatments that pay their excessive salaries.
My patient/Doctor relationship could have been potentially harmed by some [censored]ted, power hungry pill counter wanting to question my Doctor. Not so sure she didn't try, the next day I got a phone call from my Doctor telling me they were calling in another med for me and they suggested another pharmacy. I didn't say anything but apparently they knew what had happened. No wonder Walgreens is closing so many stores. Ignorant and careless 'traveling' pharmacist who don't have stores of their own running off customers from established stores. Certainly a serious lack of training, management and appreciation for their jobs regardless of how much they dislike being fill ins. They are just that, fill ins for a reason.
Now I'm a problem customer because she lied with impunity even though another tech told the store Pharmacist the same story I did. I won't be going back to Walgreens. To those pill pushers who want to be Doctors or Policemen, get an education for a position of power, not dealing with sick people.

I had been using Walgreens with my old insurer - Humana/Medicare. My copay was quite low at around the $2 range for a drug. I changed insurance to United/Medicare and due to the change in Medicare laws, now had to fulfill a pretty hefty copay for the year. In January, got my new prescript and paid $28. Just renewed it again and paid $32. Pharmacist said cash, no insurance, was about $58! I Called around. Costco pharmacy, do not need to be a member, has under $15 cash for same prescript, so my copay would be closer to $8! That is 400% more at Walgreens. Only go there if you want to be ripped off!

I am a 60 year old man. When I complained about a 20 minute wait on line while one cash register was open and numerous employees were standing around, the assistant manager literally chased me out of the store, waving his hands at me like one would shoo a dog while screaming "get out of my store". Bizarre behavior. Fortunately I am a lawyer and am starting a class action within the next several weeks. N

Hi my name is Matthew I have been filling prescriptions with Walgreen's since I was a kid I recently got into an accident and was giving oxcodone after filling it there a couple times it was fine then one day I got a different pharmacist and he denied my prescription he said he didn't have enough information after my doctor sent over MRI talked to the doctor and filled it before I called corporate and they said the pharmacist has every right not to fill than i got a call from the pharmacist who denied me and he told me why he didn't fill it because the doctor didn't give him a treatment plan now I am on the do not fill list is there anything I can do also if I cannot go there can I have my file and MRI erased from there system please help do you have any answers I don't know what to do thank you Matthew

I went in and uploaded photos to be put onto a CD and was told it would be ready 2 hours later at 10:35pm, I come back at 11:00pm and still not done and was told he would start doing them then, but would take a while. No accountability. I will go to CVS next time

I would first like to say that may have spent close to 7500 dollars in money at Walgreens and that's out of pocket, with insurance I am sure it much more. The location in Lemont has a guy which I think his name is Tom, Tom has a stutter, which is NO problem for me. What is a problem is absolute ZERO customer service. He has several times told me (out of sheer laziness) that my scripts are not in the system though every other walgreens can see them. Because of this I am forced to drive 25 miles to a different walgreens because this LAZY employee refuses to do his job. He has treated me so poorly that I am ready to move on to Jewel or some other Pharmacy and be done with this rude service. He is a very hurtful person, he breaks Hippa laws by announcing what medicine I am taking OUT LOUD for strangers and sometimes neighbors to hear. This guy needs to be dealt with. He is not happy working there and it clearly shows in his performance and pure disregard for laws. Please look into this. He is at the LEmont IL location on 127th street. He can not be mistaken for anyone else as he has a very bad stutter

Chronic telephone disservice to a long time pharmacy customer like me who had on several occasions in the past and most recently today around noonish.I followed automated instructions to reach pharmacy to enquire about the prescription status.After many minutes and repeated cycles of listening to the music, telephone rings, occ.human voice, again and again put on hold, music, telephone rings for almost 1/2 an hour.The assistant manager on duty was requested to come on line for me to complain x 3/times put on hold with repeated cycles as described above.Ms.Kelly Smith smith asked me not to complain, but I told her this is always a chronic problem to me, dont know if my accent, nationalty looks or color of the skin makes employees treat me like this or what.I am curious to know if similar problem with the staff is experienced by other persons who fit my similar pronunciation, nationality, or color of the skin .This is a serious complaint and expect immediate action and if not more takes place.Hire some friendly dedicated and sincere staff members to help your loyal customers.Staff knows who I am, and I am looking forward to hear thru tham in the nesr future.

I purchased this product at Walgreen's in Port Orange FL. I love the foam treatment's! Your product was the only foam colour they had. I didn't want to spend that much but I gave it a try. Buy the price I thought it would be amazing! I thought wrong unfortunately. I coloured my hair, following the directions of course. I have gray hairs so I left it on for the extra time. After rinsing and conditioning properly...after drying naturally... I am not believing that I see tons of Gray Hair :(. Very disappointed. I would appreciate a full refund.

First off they cannot get the correct item-I get my testosterone after they order it (they rarely have it in stock-testosterone! not some rare item) then they order needles rather then the syringe the doctor orders but I have to wait a second time, then they get it half right and I get the 23G syringe but it cannot draw up the testosterone-I require a 21G but that has to be ordered so after about 4 weeks I go in to pick up another item and they say "the syringes did not come and we are busy so maybe it is in another box" so I remember I ran out of Eliquis a blood thinner so I go in to get that and I hope the syringe-wrong! The tech smiles and says "maybe next week" I am out now over a month of my needed hormone and he is smiling so after I tell him my name for the 6th time in a couple of weeks and three times within a week, he is about to hand me the script for my Eliquis and smiles and asks me my full address-I say "are you kidding me? you know me!" I am fuming and say "dont be a d---k" and he walks away-mind you I am out of medication and have AFIB and he is playing freaking games-the other tech comes and I kowtow and tell her what she already knows and I get my $150 copay drug-I am done with this firm who has to order rather then stock and only orders once or twice a week while in NYC my other pharmacy orders twice daily!

Pam (I think) at Walgreen's store on the intersection of Irving Park and Pulaski. This particular employee is very rude and sarcastic and has a habit of speaking to people in a manner that is very unprofessional. He also lies and makes lots of mistakes on the cash register and says that there is no mistake when in fact the is causing customers to have to make unnecessary trips back to the pharmacy when in fact customers can make their purchase that day. I gave lots of chances to this employee because after all every store is different and with different personality employees but today I went in to purchase something that was on sale and this employee keeps displaying the same unappropriated behavior.