Walmart
reviews and complaints

Aug 5, 2010
Avoid their Tire and Lube Express like the plague! I brought my car there for an oil change in July 2010. My rear power window that worked fine when I left the car with them was stuck half down when I got it back. The claims management department denied my claim, told me they had no proof that the window worked when I left it. Here's my proof: IT WORKED UNTIL THEY BROKE IT! Filed a complaint with the corporate office today, I will follow up with details when I get them. So far, not impressed...

This card is total [censored]. Do not ever buy one!
Walmart and ge have a great scam going here.
They make it as hard as possible to get hard $ out of the card once they have your money.

I purchased a walmart "money card on thursday, 8-5-10.
I funded the account with $248.00 at time of purchase.
I set up a personalized pin number for this card via there automated phone system.

Walmart claims you can use this card to withdraw cash from any atm that displays the"interlink"logo.

I tried, unsucecsefully, to withdraw cash at 3 atm's displaying the"interlink"logo. I even called the money cards automated phone and changed the pin number. No luck. Everything in there (Customer service) system indicates no problems with the card.in reality...
This card is total [censored]. Do not ever buy one!
Walmart and ge have a great scam going here.
They make it as hard as possible to get hard $ out of the card once they have your money.

Walmart and ge must be stealing lots of money they earn on other people's cash tied up on their"money card"(An oxymoron of ever there was)

This card doesn't allow you to withdraw cash. Not even at walmart itself or its atm's.
I was only able to use this card as a visa card for purchases. Couldn't even get cash back. The card only works for visa type transactions.
Customer service is in the phillipines. Help at walmart is non existent.

Just recived the"permanent" card in the mail today, 08-09-10. I'll see if this one works in the morning.

This card is total [censored]. Do not ever buy one!
Walmart and ge have a great scam going here.
They make it as hard as possible to get hard $ out of the card once they have your money

I stopped to pick up my Rx on the way to an appointment. Kids wanted a movie & we passed a display for 1-subject note books for less than a quarter. I quickly took a bunch (13) to keep at home in case the kids need them for school during the year. Cashier scanned them for $1 each. She waited for a supervisor verification of the displayed price. I took a picture of it for her and showed her at her register... still no other help arrived. My kids ordered 4 subs, drinks & paid at the subway & still no supervisor at the register. Finally a supervisor said I had the wrong items. I showed her the picture of the display & she refused to walk back with me. She was rude, walked away & eventually came back with "recycled" single subject notebooks & reprimanded me for having the incorrect item again. They stocked the wrong items under the sale price. She advised that it was also "only 1 per visit." I told her it didn't say that anywhere, & she snapped at me that they weren't going to display it all over the store. She continued to be loud & rude so I took a picture of her name tag to report. She was a maniac now. We were running late, I didn't purchase any paper. I paid for the kids' movie (only b/c they were looking forward to it already) & quietly started to leave. At the door another woman yelled to me to STOP, making an embarassing scene & kept yelling at me "MAAM YOU NEED TO COME IN THE STORE AND REMOVE THE CAMERA FROM YOUR PURSE!" Everyone must have thought I was shop lifting the way she kept yelling it. I quietly showed her the display in question and told her it really wasn't the money at all... it's the behavior and rudeness of everyone today. She kept yelling "MAAM I NEED YOU TO REMOVE YOUR CAMERA FROM YOUR PURSE AND DELETE ALL PICTURES IN FRONT OF ME!" Clearly she had some kind of mental illness & my 3 disabled children were terrified & speechless. I deleted the pictures and she demanded I show her ALL my pictures on my camera. Running late, i showed her there weren't any pictures from the store on my camera & she kept yelling that Walmart doesn't allow cameras. I asked for a copy of the policy to review & she snapped at me that she couldn't show it to me. It wasn't posted anywhere & I had no idea I wasn't allowed to take a picture in Walmart. I also noticed her name tag said "assistant manager" ...she kept telling me she was the "store manager." I advised her that the register girl didn't give me a receipt either... & I paid with my credit card. On my way to my appointment I left a message @ the "Market Office." When I got home, the crazy woman from the Amsterdam store left me 3 LONG messages on my home phone & said she was going to keep calling til she reached me.
I transferred all my Rx's & the Rx's for my 5 children out of Walmart's pharmacy back to Rite Aid. I tried to think of any reason that I would ever have to return there... there isn't. Target is right there & they have Starbuck's. *** Maybe they should be drug testing employees? ***

So I don't know if any of you know what merchandising is, but basically, my grandmother is a merchandiser, and since she can't drive and she is 71 I take her to these jobs and help her with her work. This time we were at walmart, normally we go in, sign for our vendor badges, and go do our job, normally we fill the balloons up that you see by the greeting card section. The manager was not available, and while my grandmother was waiting on the manager, I excused myself to go smoke a cigarette. I came back in the store, and I guess she had been helped because she wasn't standing there anymore. As I'm walking through the store looking for my grandmother, there are two well dressed managers standing there and they call me over to them, kinda giving me dirty looks. He started asking me what I was doing with a vendor tag, as if I had stolen it and was up to no good. I explained to him that I'm helping my grandmother. He started asking me all sorts of details that I didn't know, I told him if we could find my grandmother, she would be able to answer all of his questions. I was dressed in casual clothes, I had a pair of shorts with a belt and a tank top on. I was clean shaved and just got my hair cut, so it's not like I was dressed all scummy or anything. Because of the managers attitude, I was starting to get irritated, and I told him if it was that big of a deal I'd just go turn in my badge and find my gramma and when she finishes we'll leave. Still he continued to be rude. I turned in my vendor badge, then I was walking to find my grandmother and he was still giving me dirty looks. My friend called me on the cell phone and I answered. As I'm talking on the phone, I look back and realize that both managers are following me. Now really irritated, I tell my friend on the phone, that these guys need to stop invading my space and back the F off. I suppose they overheard me as I somewhat intended them to. I find my grandmother and explain to her whats going on, she continues working, I finish my phone call and go to start helping her. By this time the managers have come to harass my grandmother about my attire, again, I state that it was just a normal tank top, no graphic designs, just a plain top. Then he proceeds to tell my grandmother that I have an attitude problem, and I told him in front of my grandmother that of course I had an attitude, first he was acting like I was a thief before he knew any details, then he was stalking me through the store as I was looking for her. She can be hard to find, she's a short little old lady lol. So he keeps on running his mouth and tells me that the way I'm dressed is the reason I'm filling up balloons for a living at almost 30. This was an insult to me, and to my grandmother at 71 doing this for a living. She had her entire retirement in Florida real estate, and she had TONS of it, she'd be very wealthy right now had the market not crashed, and now she's forced to do these things to make ends meet. Upon being so insulted, I replied listen buddy, F U. he said I needed to leave the store, I said ok, he was still in my space and his partner acted like he was going to grab me, I told him I was leaving and touching me would be a mistake, I was stupid but angry and told him if he wanted to grab me as I was entering my personal property aka my vehicle, I would be more than glad to show him his boundaries. they keep following me and as I reach the exit, I step through the first door, I'm almost to the second door, and 2 security guards come up behind me and say "you wanna step outside now?". I said well, there's 4 of you, so lemme just call my friends and make it even, at this point we were all being juvenile. I reached for my phone and the security guard grabs my phone and trys to twist my hand behind my back, I jerk my phone away and push him off of me, giving him a very threatening glare to which he responded by backing down physically but still running his mouth. I told him he had no right to touch me. He said that they asked me to leave the store, and I said I was leaving the store, just because I was talking doesn't mean I was walking any slower or trying to hang around. then all four of them followed me to my truck, they called the cops, put a trespass order on me. The police officer said to call 1 800 walmart because these guys have had complaints in very similar situations quite often in the past. I called 1 800 walmart and now I have to wait for a district manager to respond to me. even though i'm really disgusted with this store I still shop there, its the closest cheapest place in town to get groceries and my grandmother works there often and relies on me to get her there. The police officer told me I would be allowed to drop my grandmother off at the door and pick her up when she was done, to which the walmart manager responded no. apparently they want to make her suffer for no reason and take money out of her pocket. The security guys looked like they just rolled outta bed and were up all night partying, unshaved, dirty stinky, smelly people, and they were saying that my tank top was a bad representation of walmart, when in fact, I wasn't even a walmart employee, I was an assistant to a person who was working for a company that sells their product in walmart, and was not employed by walmart AT ALL. My biggest point is that the security guy had no right to grab my blackberry out of my hand, he had no right to grab my arm and try and do whatever he was attempting to do, and if I would have fought him instead of just pushing him off of me, I would have been arrested, even though he had no right to touch me AT ALL. I didn't steal anything, I didn't assault anyone, I simply stuck up for myself after being repeatedly insulted by this manager on his high horse. Now I'm working to get the tresspass thing taken off so I can get my grandmother to work when she has jobs there, and so I can get my groceries there. I mean, I know its not a whole lot of money but I spend probably about 3-400 dollars there a month on family supplies and food, and this is how I get treated for wearing a tank top? I can't believe the guy wants to threaten for the 4 of them to jump me but I say I'm calling my friends and he gets all scared and calls the cops. The even more messed up part is that he called the cops, even though I put my phone away, said screw it I'll go sit in the truck and wait for my gramma cuz I'm her ride. I told the one manager that I admitted to being a little upset and that I shouldn't have cussed, I felt bad knowing maybe some kids might have heard me or something, but that he should understand that I am a human, and when I'm insulted, like anyone else, i get upset. The manager left, and security, the little narcs that they are, still decided to harass me and call the police anyways. soooo what else can I say? I could see if I had stolen something, but how can you insult someone to their face, be threatening towards them, act all big and bad, and then call the cops and give a trespass order. The only reason I cussed is because he wouldn't leave me alone and was following me around stalking me and then trying to get me fired, as if my grandmother is going to fire me for sticking up for myself. Any comments?

As I was checking out the cashier who had a broke arm dropped my milk. She asked if I would like to go back and get another gal of milk. Yet I still had a seperate items to purchase on another ticket. I told her I really didn't feel like going all the way back there to get it. It wsn't my fault it was dropped. She walked just a few feet were 3 other people were standing & asked if one of them could go get me another gal of milk. Needless to say none of them went to get it. As I'm standing waiting for my milk and tapping my keys on the next register while the store manager is on the phone & can tell that I'm getting upset. He never once when he got of the phone, asked if someone was helping me or if needed help. Then on top of that, the 3 cashiers that were there earlier came back one by one & didn't eaven ask if I need or if they could help me with something. So finally after about a 10 minute wait this older man, mucher older man, came and brought up a gal of milk & asked if I was the one that was waiting on the milk. I said yes, but I can't drink whole milk, it will make me sick. And then told the cashier that she needed to go back there to get it. When I over heard that, it pissed me off. She is doing her job & checking out other people. I looked at the manager & it was like he didn't even hear him. This was were he was on the phone. He I told him that my milk was two doors down from the whole milk. (like that was so hard to find). Finally after a 20 minute wait & got my milk. I told him Thank you, trying to be nice, when all I wanted to do was tell them to shove it. The older man didn't say your welcome. So I made it a point to say Thank you louder. Then he said your welcome. i didn't realize it was just a few feet away.

So how I see it, if you have an attitude or just don't care, You can get a job at Wal-Mart.

The walmart that I shop at removes benches at christmas time to make room for more product .making it almost impossible to find a place to sit .which as a disabled person, can be an important thing.Ive complained 4 years in a row about this and the fact that they do not have enough electric carts for the disabled, they have people waiting as long as an hour for a cart. Their failure to respond and failure to address this problem has led me to beleive they are not concerned about the flagrant discrimination against the disabled.

Okay I know this is dumb but I really just need to vent. The past few months I have had prescriptions filled at the North Logan Wal-Mart they have screwed up. Now I understand that mistakes can be made but come on, how dumb can someone actually be? I have had them fill the wrong amount on my prescription, I had them try to overcharge me on my prescription 2 weeks ago, when I complained the girl called the insurance company and I was correct they were wrong. Well today my husband goes in to fill a prescription and it was for a 90 qty. Insurance only covers a 30 qty per month on this particular medication which is fine. We have always paid about $35.00 for a 30 qty, well today they tried charging him $60 which he told them that was incorrect and four people at the pharmacy started arguing with him. Well he asked for the prescription papers back and went elsewhere. I called the insurance company and asked them to look it up. They would cover a qty 90 for 78.00 you just have to call in to have it override which Wal-Mart has done on other prescription for me before, and a qty 30 for 35.00. So where they were getting the $60 something from I really don’t know. Needless to say we have transferred all of our prescriptions elsewhere. Before this incident I had quit shopping at Wal-Mart for grocery items since I had a few bad experiences. Since my husband works was so close to Wal-Mart I figured we would still just have our prescription filled there so he could pick them up on the way home. Well not any more. I am done with Wal-Mart. I called to complain and the manager said, “well the pharmacy has been busy since we stared the $4.00 prescriptions”. I laughed what did he really expect me to say, “oh well I understand that mistakes are made” for the 10th time (since this was not the first time this incident has happened to me), or was he simply asking for my advise on how to solve the situation which would have been well hire more people, and if you have a hard time doing that then maybe you should raise the starting wage.

I have had my Walmart Money Card for a couple of years. I recently started advertising my quilts for sale on Backpage.com. I posted several ads in a couple of different states on Backpage and debited the card a total of $78 for advertising. I used 3 moneypaks to add money to my card totalling 120 bucks, nothing outrageous. I went to walmart today to use my card to purchase a DVD knowing that I still had $45 dollars OF MY OWN MONEY on the card, it was declined. I ask the cashier to hold my purchase while I go call customer service. My call is routed to "loss prevention" ? Seriously? In speaking with the non-english speaking person, she advises me that I have done "several transaction with a merchant that they do not deal with." Each transaction was only $4.50. Advertising on Backpage is cheap. I asked her what she means by "a merchant they do not deal with" she avoided the question and asked me why am I advertising with that company? And that she would assume that I read the Terms and Conditions before I used the card. Really? I asked her what it said. She claimed that it states their card is not to be used for business purposes. What? I have used my card MANY TIMES for business purposed for much more than this amount. I have used my card for GOOGLE ADWORDS accounts, to set up a website, etc. Many times. AND these cost me way more than $78! More like 300-500 bucks a pop. This is crazy. So the representative goes on to tell me that they are closing my card officially on Aug 8th and that she doubts I will ever be able to get another card through them. HAHA like I would want one. I would like to make it clear to anyone reading this that my address is up to date on my account, my email address is up to date, my phone number is up to date on my account. At NO POINT did anyone ever attempt to contact me from Walmart Money Card to inquire about my transactions. I would also like to point out they did not block my account because of several transactions, they blocked my account due to my dealing with Backpage.com. Thats crazy. I would also like to point out that when I got home I reviewed the term and conditions of using the card. It says NOTHING about using it with backpage.com, it says nothing about not using your card for "business purposes" NOTHING. I am so livid. If ANYONE out there wants to get together and file a complaint against these idiots PLEASE email me. I will gladly join in!

everythingelse2009 at gmail.com

Hello my name is Sabrina and im a hard working parent, this company emailed me by computer and phone. They told me I won a 200 doller gift voucher and all they needed was 4.95 cents out my checking acount, well they started takeing additional monies out and I had to get this account closed out. There makeing a bad name on wal-mart stores and they need to be persecuted for fraud and falsely misleading consumers.

Walmart security in Deming NM goes around town talking to people about who they get shoplifting or who they are watching (even employees). What kind of security is that? Everybody in town knows everything. Security is a local woman.

I went to WalMart this morning buying food for a disabled women. I also had to purchase a pack of cigarettes. I don't smoke and I made a comment about this and this women would not sale me a pack of cigarettes unless she was with me. She told me that I should lie about buying for this lady and then she could sell them to me. I have bought Cigarettes for this lady before with no trouble. She was rude and very nasty about the situation. I asked to talk to the manager and she would not come. I will never go there again. This is the most stupid thing that I have ever encountered. What do people do that are confined to a bed and have the nasty habit of smoking. I have never been so upset with WalMart as I am tonight. It seems like they hire very uncaring people. I know smoking is a horrible habit but when you have the habit it is hard to say you can't smoke anymore although I would like to tell her that. She has lots of medical problems and I do wish she would stop. Has anyone out there had the same problem. Is this WalMart's policy or is this a women with an ego problem.

On july 1st I recieved a call stating that I would be getting a 200.00 gift card I gave them my credit card # & they took the money off & said it would be 7 business days well its julythe 22nd & I have not recieved it yet I want my money or my card or I will take action!

My mother needs Xanax, dropped off prescription to walmart pharmacy and picked up next day since it was an hours wait.

the number of pills were to be 60, but there were only 36 in the bottle. I called the pharmacy, asked for a manager. He said he checked all the xanax and it was accounted for. They obviously have an employee stealing them, but he said he would call my dr. to get the missing 24 pills. Of course my doctor said it was not responsible for walmarts errors and since it was a controlled substance, we were out of luck for another month.
He also said the person filling the script was an intern. I suggested they keep a close eye on them.

Dr won't fill either, but there is obviously a problem with someone in the pharmacy. Who do I file a complaint to? The DEA? My mother lost her prescription for meds, so I switched to walmart because all her meds are cheaper there. That being said if you GET the correct number. Who can I complain to as I'm not going to let this be resolved by walmart since they obviously have a drug addict working for them.

My wife and I were outside of Walmart looking at some patio furniture and there was a mothers day sign on the furniture for $100 and the regular price was $286. I went into the store to find an employee to verify the price. The employee looked at the price and stated it could be the price because sometimes we have huge sales and nevertheless the furniture was sitting in the rain all night. The employee scanned the item and it said it came up as $286 but she will check with her manager to make sure. The employee called her manager and her manager stated since it came up as $286 thats what the price was. So I left it alone and proceeded to do my shopping. As we walked walked another 30 yards in the store their was another patio set with a mothers day sign on it that stated it was $286 and the regular price was $486. So we went back to the employee and questioned the pricing again. Once again they stated the price was $486 even though the sale price on that piece of furniture was marked as well. To make a long story short we spoke with the store managers and they blamed the miss pricing on kids changing the numbers on their signs and they even blamed it on the wind blowing the numbers off of the sign. To me this was an employee error that I caught and they will not honor the price. As soon as I started complaining the employees quickly started changing the numbers on the signs back to the original price. The managers have acknowledged their error and the only thing Im getting is were sorry. Which is not enough from a leader in the retail industry.

i purchased a pair of jeans from walmart in gardner kansas i moved to portland or. i took them back to a walmart and the said i coudn t exchange them for alarger pair because my original pair was to small for my size all i wanted was asize bigger thank you mike mueller

I have a problem with Wal-marts return policies! I bought a window air unit 2 months ago it was a GE, something in the electric box was messing up it was turning it self up n down and shuting off n on, so I call GE the 1st time they said they would replace it to take it to walmart and get a new 1, wal-mart said no its been past the 45 day mark so I called GE the 2nd time they said call walmart gave me a different number wal-mart would say different they said we will send u a fedex box send it to us then we will send u a refurbished 1. Are you kidding me I called GE the 3rd time they said they can not help wal-marts return policys that if thats what they said i have to do then thats what I have to do! So lets see I buy a new window unit for it to go out in a matter of 9 weeks, to have to send back and get a used 1! So today there are heat warnings the past week n today, so I have to go purchase a new 1 which won't be from Wal-mart or a GE model mind you just so I can send this 1 off cause it will take a couple weeks to get the other 1 back! So if you think you are buying quality anything from Wal-mart think twice specilay if you are spending your hard earned money only to be stolen from you from Wal-mart! Its almost like a scam!

My husband and I received 6 Wal-Mart Visa credit cards $50 each for Christmas. We went to the Wal-Mart Super Center in Round Rock, Texas to purchase a $600 laptop but we were unable to use our Wal-Mart Visa gift cards to make the purchase. The register locked up during the transaction and the mgr was called to abort the transaction. We not only had to purchase the laptop on another form of credit BUT had to hassle with Wal-Mart from 10:30 am until 4:30 am to make sure the funds were put back on the cards (normal wait time is 10 days).

Therefore, Wal-Mart was unable to process our transaction using the Wal-Mart Visa credit cards.

My husband and I went through the holiday section because sign everywhere said 50% off holiday items. I picked up a candleabra from a shelf marked with a 50% off sign where there where at least 3 or 4 other candleabras. When I reached the check out it rang up for full price. I asked the cashier "i thought that was 50% off" she responded sarcastically "We sell this all the time." I said "oh, well how much are the tea lights normally?" (Also in a box marked 50% off) and her response was again sarcastic "We sell those all the time too" I said "Well, I dont understand why they were on the shelf marked 50% off" She says "Well, I dont know why they were back there" and proceeds, I said "Well, go ahead and take the candleabra off" she does and then starts to pull the tea lights back out and I said "No, thats ok I will go ahead and get those" When I went to write a check I asked her if I could borrow her pen. She acted annoyed and snatched it out of her hair and set it on the counter, I wrote my check and then handed it o her only to have her snatch it out of my hand. when she she handed my receipt she very rudely said "Thank you" and started to check out the next customer, I stopped and said "Im sorry if Ive irritated you" She turned to me and said "I said Thank you" Then turned to the customers behind me and proceed to start complaining to them about me. Personally, this is not appropriate customer service but it seems to be common for the Walmart in Thomasville, GA. 75% of the associated there seem to be miserable about their jobs and take it out on the customers. I understand that this time of year there are a lot of cranky, rude customers. I worked in the retail businness for a long time. I do not however deserve to be treated rudely because the cashier is having a bad day.