Walmart
reviews and complaints

when i came to walmart with my daughter for a few things i asked the door greeter if they had a motorized chair as i had my right knee bandaged from a torn ligament and could barely walk . after waiting about 5 minutes for the door person to finish his personal conversation with a leaving customer i was told there was one at the food entrance . i asked if someone could bring one to the main entrance . the door person called on his radio and told me there was only one person there and they could not bring it and turned his back to me . i limped about 10 feet in that direction then i turned around and told my daughter who was holding her small baby that i wasn't going to walk all the way to the other entrance to get it . i was mad at this point and wanted to leave. i find it embarassing enough to have to use one but even on a good day i hurt very badly after shopping in that big a store. i only do it for my daughter . after this experience i will think real hard about where i can get what i want that is in another store. i think your company should be ashamed by this . i try not to ask much from people but when you are hurt and it is obvious and then be dismissed like too bad for you lady shows the real company spirit.

To whom ever will read this.
I just had another agravating time at the walmartpharmacy on us92in auburndale fla. My husband has had a bad case of diarrhea sincewe came home off vacation on june 15 2009. He went to the dr. & got a perscription for lomotil which I took to walmart. The first one I took they said they were out of lomotil and I would have to come back the next day. Then another pharmacy worker asked what the problem was and told the other worker that they had it and why was she telling me we didn't, answer (Well it says we're out) and the new worker said no it says it is the next perscription to be filled. So I waited 5 minutes and got it for $10.00 and left.
The dr. Had to call in refill and I went to pick it up and they said my husband had already gotten to many refills at the walmart in lake wales and he could not have any more, I asked why would he go to lake wales to get this medicine when he works in tampa and lives right down the street from auburndale walmart. She said she had no clue but would not give him any medicine. So I asked if she had his name spelled right and she had typed in a completely different name than the one I had spelled out to her when this pick up started, she had put in hustien when I had spelled out houston. Then she checked the stock and they were out so I had to wait another day to get his medicine and when I wen back to get it the price was $26.50 I asked about the $16.50 difference from last week and she said there was a note on his perscription page that he did not want generic. Well why didn"t they see that last week? So I just paid the higher amount and left very very angry. I will no longer take his perscriptionstothis walmart pharmancy. They have no clue as to what's going on and I really don't want him injured because of their stupidity. Thank you for reading this and make sure you check your med's bag before purchasing!
Mrs. Robert houston

I have always gotten my pictures taken at walmart and, have never had a problem until this past couple of weeks. First off the photographer was not like any of the other photographers I have eve had at walmart. She did not seem happy about her job at all she wasn't enthuziastic about it at all. All times I come there with my kids and all the photographers play with the kids to make them smile and get them prepared for the picture. not this one {Malinda Nemeth} she was behind both times I went, the last time I brought my daughter and her friend and we waited 1hr and a half. she did act like she want us there {because it was close to closing time for her}. Im extremly disapponted. When i arrived there at 5:00 {app was at 5:30} she was chatting with her sister like she didnt have any other customers after she was already behind. She didnt pose my children I had to. That was just the second time in the past two weeks that I have been there with a bad experience. The first time i had to sennd my pictures back three times.

Don’t buy a Wal-Mart Money Card! I received a Wal-Mart Money Card as a gift some months ago. Wal-Mart sells it so it is difficult to use. So often Wal-Mart gets all the money on the card.

To use it, the card requires a code from the register receipt. But people give me just the card in the sealed folder it was purchased in without the receipt. That sealed folder does not tell you the piece of information you need to activate it. So you buy the card to give it away and the user cannot use it.

I cannot remember who gave me the card so I don’t know who to ask for their register receipt. Do they still have the register receipt?

My local Wal-Mart store cannot help me. Both Wal-Mart toll free numbers to serve this product have no human interface and I can get no resolution from them.

What a scam!
7-2-09

I bought a Walmart Money Card from walmart in Foothill Ranch CA. This is a pre-paid credit card. I paid 6 dollars for the activation fee and loaded 200 dollars onto the pre-paid card. I needed this pre-paid card to pay a bill online. When I attempted to activate the card online, I was given an 800 number to call, to complete the activation. Of course the office for the 800 number was closed so I waited untill the next day and gave them a call. They informed me that they cannot activate my card because I have "negative activity" on another pre-paid card. This was news to me because I don't have any other pre-paid credit cards. They could not provide me with any information regarding this "negative activity" not the company name or the card name, nothing. So They must process a refund for me. I say ok, I'll just go back to walmart and get a refund, but they said I could not do that. The only thing they said they can do is send me a check for the refund which of course will take 7-10 business days. Or I could get it expedited to me, but of course I would have to pay 20 dollars for this. I find this whole situation ridiculous. I have no other pre-paid accounts so it is impossible for me to have negative activity on one. So because of their computer mistake and their unwillingness to rectify it, I am out 200 dollars untill they decide to mail it to me. I cant afford to lose 200 dollars for a day, let alone 7-10 days. I wrote this complaint so that people will see it and stay away from the WALMART MONEYCARD. thank you.
Kevin

I put my application in on the internet and put put a 25 mile and your store in eldon called the next day I went for 2 interviews and they ran a back ground check and I passed the drug test and she set up orientation and the day before I was to go she canceled and let me go I asked her to call the store in osage mo. Because I new they were hireing but she said she couldn"t so this lady waisted your money by sending me to the dr. And built my hopes up I just think this woman dosen"t now how to do her job, I was at sears & roebuck mail order for 24 years and we would have been fired if we would of done our job like that.

I added money to my prepaid walmart card in the amount of $105 on june 12th and I never used the card finally on june 19th I went to walmart to purchase a father's day gift for my husband and when the cashier swiped my card it continuously declined the transaction so I was embarred and confused but thank goodness I also had my debit card from bank and was able to purchase my items I called the number on the back of the card buy it was closed but there was an automated system that let me listen to the transactions someone purchase items for $69 then $100 on june 15th I called to speak with a store manager no one answered my calls the only person that had the card number was the customer service rep that works in the money card dept who added the money the night I added money I seriously beleive that she stole my info and made the transactions on my card I don't know what to do or how to get my money back or how to find out if it was her for sure but know one else has access to my card

i recieved a walmart visa as a gift in jan and activated it immediately, however when i try to purchase with it i am declined. it has been verified that there is money on it. One time i am told that it has not been activated and when i try to activate it again it says it has been activated but will not accept my birthdate as verification. I am VERY frustated with this card and have written the address on the web site since i can not email or speak to any one. Can someone PLEASE call me at [protected] ASAP. After i mailed the letter i was texted with the balance on the card but after trying it again today it still does not work. I am very dissappointed with this walmart visa and would not encourage anyone to purchase one.

I recieved a walmart moneycard for a baby shower gift it was loaded with 40 dollars. I proceeded to activate the card over the phone and was sent another card in the mail with my name on it. I tried to activate the card over the computer because over the phone was complicated. I was unable to activate the card I recieved in the mail. I tried to use the card anyway since the first one was activated over the phone and it would not go through. I spoke with customer service and was told it should not be a problem since the first one was activated but still it would not go through. I really think that the person who spent her money on this gift would not be happy to know that her 43 dollars was pretty much a waste. I have let people know that they should not purchase a moneycard from walmart 1. the charge 2. complicated 3. you may or may not get to use the card for anything. I am going to go to the walmart that the card was purchased at to begin with and hopefully get some help, regular gift card or cash. Wish me luck!

Walmart customer service calls my cell everyday and leaves a message telling my balance. I have received 26 text messages and Bellsouth has charged me with them, $3.20. I want the texting stopped, how do you do that?

In February 2009 I received my Wal-Mart bill due in March 2009. I mailed my check paying off the entire balance 6 March 2009. I received another bill in March 2009 stating my payment was late, I check and my first check had not cleared the bank so I thought it had probably gotten lost in the mail. I mailed a second check with the late fee included and paid off the entire account. When I received my statement for April 2009, I had a credit for the amount of the original check. They had posted both checks with in a couple of day of each other.
In May 2009 I did not receive a statement from Wal-mart until the very end of the month when I received a statement saying I was late. I wrote a check and mailed it on June 10, 2009 paying off the entire account including a late fee for a bill I didn't receive.
Today, June 15, 2009 I placed and order for fishing gear for my grandchildren, and my card was declined because the account was past due. The snippy person on the customer service line said "when you pay your bill we will reopen your account".
When I asked about the two checks being posted prior to this incident, I was told she couldn't verify that that happened and she was supposely looking at my account.
All I have to say is I have now paid two sets of late fees and at least one of them is because I didn't receive a statement. They closed my account until I paid and now I don't give a rats a-- if they ever reopen it.
Wal-mart is in the process of building a store in my town - Guess where I will not be shopping.
Friendly customer service - I don't think so and thier prices aren't any better than anyone else.

Went to shop at the walmart store here in alamogordo new mexico on sunday, june 7th to purchase some bags of stone for landscaping. Walked around outside to see what they had and saw what would work and a good price. Went inside to purchase the product and when the cashier rang it up it was coming up and 3.98 a bag when the sign outside said 1.98 per bag. She tried several codes but none rang up at 1.98 per bag. She went outside with me to see for herself and check it out. She saw the sign and got the code from the bag and we went back inside to do the transaction. It still would not come up at 1.98 per bag. She called a manager to the department to tell her the situation and when the manager arrived, she told me right away, it is no way they can give me the quantity I wanted for the price on the sign but would give me 1 (One) bag for the 1.98 and the rest at the higher price. Told her that is not right and would not be purchasing the product and I left the store. That is not right, not to honor the price that is posted at the product. The customer cannot should not me charged a higher price for an item when it is the stores fault. What is wrong with this kind of customer service! Any other store I would be in would give you the item for the price on the sign! Is there not a law about something like this.

I was shopping in walmart with my family in May 2009.I paid for all of things I had in my cart.One of the items I purchased was a plastic bottle of Arizona Tea.I noticed that it was only half in the bottle .The cashier told me to get another bottle and I did.I returned with the item and she gave me a bag.I was stopped at the front by a female grabbing my arm yelling come with me.I saw that they had done the same to my mom.I was taken to the back of the store and accused of stealing.I was then arrested in front of my child and held for hours.I had a five month old baby on my chest screaming to be fed and I could'nt do anything while my child screamed mommy we paid for our things.While I was arrested I was constantly being told to shut up or you'll get more charges and loose your kid.They kept changing the story from one thing to another and all I wanted to do was get home with my children.My child is always remembering that day because they had to stay with me during the whole time until my husband got there.I was finger printed and took mug shots in front of my 7 year old child.We cried the whole time because it just was'nt true .I cant stand to even see a Walmart add.

I purchased an XBOX 360 for $211. After opening the box it became apparent that the charger was not compatible with the device. I attempted to return it to the store within 3 hours and was told by an assistant manager this was not the charger they sold me!? In effect they told me I had taken home a good product, substituted a bad charger and was spending my time lying to them to obtain an exchange. Three days later the store manager John V. told me the same thing and said, "I'm through with you. We are keeping your money and you can contact Microsoft if you want".

I will never shop at Wallmart again and will make sure that friends, family and work associates know that at Wallmart CUSTOMERS COME LAST. What a short sited and absurd approach to a legitimate problem.

I have elevated this to a district manager and will contact the A.G. (Richard Blumenthal) next.

I actually like the card so far. The only thing I have a complaint about is that first the customer service. Now, I do work for Bank of America customer service and I know how they feel but...I cannot understand what there saying. I am not racist but I just want to understand something when it comes to my money. The second complaint I have is that when you do get the temporary card you cannot see what the transactions online or automated service. It shows you the balance with the transactions that were taken out but it dosen't show which transactions. I still love how the card works.