Menu
CB Banks Wells Fargo 5005 Ulmerton Rd, Clearwater, FL, 33760, US
Wells Fargo company logo
Wells Fargo
reviews & complaints
Wells Fargo company logo

Wells Fargo

5005 Ulmerton Rd, Clearwater, FL, 33760, US
Learn how the rating is calculated
1 complaint
File a complaint Write a review
Phone number
Category
ComplaintsBoard
A
8:03 pm EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Wells Fargo - poor service, counterfeit check

I received a check from sum out of state guy who wanted to buy my car parts which i was selling. This check contained large lump sum of money. I brought the check to my Wachovia bank which i have a account with. They gave me all that cash right there. I was shocked because usually they hold the check until it gets cleared, especially an out of state check. Well i found out i was being scammed by the guy who sent me the check for my car parts. It all started with communication online and I gave him my address to send the check and says his receptionist sent out the wrong check so for me to keep the amount for the parts and send the rest thru money gram which i did... Next thing i know my account is negative the more than the amount on the check. I flipped out and he sent another check without me giving him permission to. Well i caught on to it too late... I filed a police report and told Wachovia my situation. They referred me to the fraud department, they gave me a case number and everything. I fax them all the emails, my bank statements, police report etc... They never called me first of all, i always had to reach out to them. I receive a phone call from the fraud rep. that was handling my case and she told me they couldnt do anything about it, i have to pay off the negative...What great help they were...
Not only did they treat me like a worthless customer, now my account that I've had with them for years is negative and useless, i've been scammed, and they took all my money from my account and direct deposit account to pay off the negative...left me with nothing..I been trying to get someone to handle my case and every rep. tells me the same thing... Im pretty sure something can be done... Yeah I was stupid for falling for the scam but the bank is even more stupid for cashing a fake check... I took the second check to the police and they clearly saw that the check was a fake just by looking at it... So who's fault for cashing that check?

Read full review of Wells Fargo
Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Hide full review

Giving a Voice to Consumers

We support genuine feedback

At ComplaintsBoard, we know how real consumer issues matter. Our platform is a special place for honest opinions, where people share their reviews openly and honestly, whether good or bad.

We are committed to authenticity

Our team checks each complaint or review thoroughly to confirm that each one comes from a real customer experience, keeping our platform trustworthy.

We prefer proof

We're totally cool with complaints, as long as you've got some evidence to back it up. Whether it's a photo, a detailed story, or documents, providing evidence makes your complaint more believable and helps others make smart choices.

We’re all about conversations

ComplaintsBoard is more than just a place to share complaints; it's a community where we talk things out fairly. We welcome reviews that not only point out problems but also mention any positive experiences, giving a balanced view.

We are open to everyone

We're dedicated to providing a fair and unbiased platform for all complaints. Every complaint is important to us, no matter what it's about, ensuring your concerns are heard and respected.