Complaint Rating:

Company information:
Wachovia Bank
Roanoke, Virginia
United States
Phone: 1-800-922-4684
www.wachovia.com

On or about 6/18/08 I requested online to have a CD account of mine closed and a check be mailed to me. I was told on line that I would have to call in on 6/20. I Did! I was told the account was closed and a check would be mailed to me

On 06/25/08, not having received the check, I called in again. I was told the check was mailed out on 06/20/08 and I should wait 8 to 10 days because the post office is not reliable.

On 06/28/08, not having received a check, I called in again. A person named David said the account was closed on 6/20/08 but could not tell when the check was mailed out. He was to call me 06/30/08 and let me know when the check was mailed. I asked him to leave a message if I was not there. He called when I was not home, but left no message.

Today, (06/30) I received the check and I find that the check was not made out until 6/26 and was mailed out on 06/27. This was an account that held $59, 752.56

I want interest for 06/20/08 to 06/27/08.