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Customer service is horrible!
I was a loyal Vudu customer for a long time now, but things changed and now I will never buy anything from this horrible website! I bought a bundle pack but I was having some problems with it. I tried everything but still nothing worked. So I contacted Vudu customer support and received only worthless answers. There was no solution to my problem and Vudu representative was completely useless. Then I asked for a refund. I was put on hold for 30 minutes, and finally I was contacted with their manager. Their manager has a horrible attitude problem. Manager spoke to me as if I was stupid and treated me with disrespect. I was told that there will be no refunds. Horrible staff and horrible attitude! Don't deal with these guys!
Customer service is horrible.
I was Vudu costumer for a long time now, but things had changed and I will never buy anything from them again. I was having some issues with the product I purchased. I did everything I could, but it was still not working. I contacted Vudu customer service, but after about an hour on the phone, I received only worthless answers. I then asked to speak to a manager or supervisor to see if I can either get a refund or even a Vudu credit. I was put on hold for 10 minutes and then I was disconnected. Called again and the same thing happened. Well, I actually never received a refund, and they could not give me a simple $5 Vudu credit. In the past I never had problems with this company, but now I'm really disappointed.
They have the worst damn service I have encountered
I couldnt watch the film i ordered due to server issues and connection issues ; we ordered a film on the evening of 17 th, the movie was too long and we decided to finish watching it on the 18 th. At about 8 pm on the 18 th we tried to get vudu going and the network/ server error popped up 4 times, by the time that issue was resolved it told us we have 13 minutes left to finish watching the film ( of which about 50 minutes we yet didn't see) . Then server issue came up again and then we couldn't play the film at all because the time has elapsed. Either its some elaborate scheme or total and complete incompetence: but when i called : someone named DeeDee was trying to convince me that we watched the film all the way through. VUDU customer service wasn't in our living room on the evening of the 17 / 18, and trying to convince me that we watched the film isnt going to work. AND I WAS TOLD APPARENTLY THAT THE COMPANY DOESN'T HAVE MANAGERS?!
THEY HAVE THE WORST DAMN SERVICE I HAVE EVER ENCOUNTERED!
don't by Gift cads from them. If u don't save the information have the back of the card. U will lose your funds. It doesn't have an account balance you can check without any information off a gift card.
Several movies purchased, including today's movie called Lawless, will not stream and will freeze and skip. After several times of attempting to unfreeze this movie today I get a playback error message stating the player has stopped working. In the past I have contacted Vudu for refunds and/or technical assistance. I never get a response.
VUDU is a scam. They offer 10 tree movie to connect to ROKU, then get your information and want credit card number number. No free movies.
About Vudu
One of the key features of VUDU is its extensive library of movies and TV shows. The platform offers a vast selection of titles, ranging from classic movies to the latest blockbusters. Users can browse through the library and choose from a variety of genres, including action, comedy, drama, horror, and more. Additionally, VUDU regularly updates its library with new releases, so users can always find something new to watch.
Another great feature of VUDU is its high-quality streaming. The platform offers HD and 4K streaming options, which means that users can enjoy their favorite movies and TV shows in stunning detail and clarity. Additionally, VUDU's streaming technology ensures that users can enjoy uninterrupted playback, even on slower internet connections.
VUDU also offers a range of other features that make it a great choice for movie lovers. For example, users can rent or buy movies and TV shows, which means that they can watch their favorite titles whenever they want. Additionally, VUDU offers a range of special features, such as behind-the-scenes content, trailers, and more, which add to the overall viewing experience.
Overall, VUDU is a fantastic platform for anyone who loves movies and TV shows. With its extensive library, high-quality streaming, and range of special features, it's no wonder that VUDU has become such a popular choice for online streaming. Whether you're looking for the latest blockbuster or a classic movie, VUDU has something for everyone.
Vudu Customer Reviews Overview
One of the most significant advantages of VUDU is its extensive library of movies and TV shows. The platform offers a vast collection of titles, including the latest releases, classic movies, and popular TV shows. Users can easily browse through the library and find the content they are interested in.
Another positive aspect of VUDU is its high-quality streaming. The platform offers HD and 4K streaming options, which provide users with an immersive viewing experience. The streaming quality is consistent, and users rarely experience buffering or lagging issues.
VUDU also offers affordable pricing options, which make it accessible to a wide range of users. The platform offers both rental and purchase options, and users can choose the option that best suits their needs and budget.
Overall, VUDU has received positive reviews from its users. The platform is praised for its extensive library, high-quality streaming, and affordable pricing. Users also appreciate the user-friendly interface, which makes it easy to navigate and find the content they are interested in.
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Overview of Vudu complaint handling
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Vudu contacts
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Vudu phone numbers+1 (888) 554-8838+1 (888) 554-8838Click up if you have successfully reached Vudu by calling +1 (888) 554-8838 phone number 0 0 users reported that they have successfully reached Vudu by calling +1 (888) 554-8838 phone number Click up if you have UNsuccessfully reached Vudu by calling +1 (888) 554-8838 phone number 0 0 users reported that they have UNsuccessfully reached Vudu by calling +1 (888) 554-8838 phone numberCustomer Service
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Vudu emailspress@vudu.com100%Confidence score: 100%Supportvuduadvertising@vudu.com95%Confidence score: 95%Marketingsecurity@vudu.com90%Confidence score: 90%Supportpartnership@vudu.com85%Confidence score: 85%
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I agree the customer service is awful.