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voxie7 Complaints & Reviews - batery & mobile not working

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voxie7

Posted: 2011-11-26 by    udhayakumar.G

batery & mobile not working

Complaint Rating:  0 % with 0 votes
Contact information:
vox
India
naaptol.com
ORDER BY THE WAY OF ALPHA RADIO HYDERABAD, I AM FACE TO A PROBLEM IN THIS MOBILE, AS PER BELOW MENTION. 1). BATERY NOT RUNNING GOOD 2). MOBILE CHARGER AND ALSO MOBILE CHARGER SHOKET NOT WORKING I HAVE RECIVIED THIS MOBILE DATED 21-11-11 BUT I HAVE NOT USE ONE DAY AND ALSO I HAVE PAY FOR RS...
Order no:2768011
Comments India Collections Agencies
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 27th of Dec, 2011 by   Naaptol_Care 0 Votes
Dear Mr.Kumar,

We regret inconvenience caused to you . Please accept our apologies over this incident.

We have escalated the issue to our concerned vendor team as required accessory has already dispatched from our vendor end via dtdc courier Awb no :-.V04886761

Be assured the required accessory received to you.

We value your association with Naaptol. We thank you for shopping with us.

Thanks & Regards,

Customer Care
Naaptol Online Shopping Pvt.Ltd.
 3rd of Mar, 2012 by   Naaptol_Care 0 Votes
Dear Mr.Kumar,

We are sorry to note that the item that you have purchased through the order no-2768011.

As per our telephonic conversation you said that you have received damage/defective product.This is a very rare and unfortunate case and we apologize for the same.

We request you to kindly send the item back to our warehouse within 7 working days mentioning the order number on the packet.
* Items are to be returned with all accessories and original packaging.
* Careful attention is to be given with the packing of the product to avoid damage during transit.

Kindly do note- the above two points are to be strictly adhered to so that we may process with a refund.
We would request you visit your nearest Blue Dart office and send the whole product to the below mentioned address:

JS associates.
2, Mangesh Industrial estate,
Subhash Nagar
Mulund Link Road.
Nahur West - 400 078.
Land mark Behind Designo Furniture Showroom

Also, provide the centralized A/c # 113260. Mode: DP to the logistics. You will not have to pay any courier charges for the same and if asked for the value of the order at the counter, kindly mention a value below Rs 1000 (as the order is defective does not hold any commercial value).

On the back cover of packing request you to add your name and complete address, along with Naaptol order no [2768011] and your mobile/ landline no for easy identification and further processing.

Please put the copy of print label/ invoice/delivery challan received by you (copy) inside the box along with a note stating the details of defect.

Kindly write back to us at feedback@naaptol.com or call us at 09223516148 & help us with the awb# & cheque favoring name.

It would take 4 to 5 days for the product to reach us, & post that we would send you the refund cheque in 12 to 15 working days.

Request your patience in the interim.


Thanks & Regards,

Customer Care
Naaptol Online Shopping Pvt.Ltd.

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