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The good, the bad, and the ugly - discover what customers are saying about vortex debt group

Welcome to our customer reviews and complaints page for vortex debt group. We understand that making informed decisions about where to invest your time and money can be challenging, which is why we've created this platform for our community to share their honest feedback about their experiences with vortex debt group.

On this page, you'll find a comprehensive collection of reviews and complaints from real customers who have used vortex debt group's products or services. Our reviews are authentic and unbiased, providing you with a complete picture of the company, its products or services, and their customer service.

Whether you're considering doing business with vortex debt group, or you've already had an experience with them, our community's reviews and complaints will give you a valuable perspective on what to expect. Our goal is to help you make informed decisions about where to invest your time and money, and we hope that our platform will be a valuable resource for you.

Please feel free to browse our reviews and complaints and share your own experience with vortex debt group. Your feedback is an important part of our community and will help others make informed decisions.

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4:44 pm EDT
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vortex debt group scam

Watch out BIG scam, they are not who they say they are, and do not do what they say they will do! Will take your money and not give you help! Wayne Walton is behind this all! Stay away from Vortex really, really bad! SCAM

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Bill Gray
Calgary, CA
Jul 23, 2011 9:14 pm EDT

They ripped me off to the tune of $9000

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Carolyn Reddick
Montreal, CA
Apr 15, 2011 9:12 pm EDT
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They just called me after I had made two payment of $195 and told me that they only start to negotiate with the credit card company after 35% of my debt is paid, which is $1200.00, which is 6 months beofre they do anything and I'm thinking the credit card company could seize my salary before this. Whos going to wait six months for new.
Very Bad judgement on my part. Never Never again, they dont tell you everything, . Be careful, wouldn't recommend them to anyone.

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vortex debt group Misrepresentation / Lies

Vortex Debt Group are LIARS ... First they misrepresented how the program works. Jorge told me that the would work with my creditors to settle my accounts, but, he failed to tell me that they only do that AFTER THEY'VE RECEVIED THEIR $2, 000.00 FEE. Once I realized they are not a true consolication program, it was too late, I'd been in the program too long to back out and get my money back. The have settled with 2 out of 5 creditors, but one of them is now suing me. When I called Vortex, Jackie told me that now that all their fees have been paid, they can work with the creditor for me to make payments to them and send them a portion of my monthly fee I send to them. She emailed some paperwork to me, told me to complete it, and fax it and the petition to the Escalation Dept. When I called again to get the status, Roberta told me a whole different story. Basically, I'm screwed! I either have to send Vortex half of the debt to see if the creditor will settle (no gaurantee) or work with the creditor on my own and pay all of it, or let Vortex work with the creditor and pay all of it, and possibly less the attorney fees, but with an extra payment, aside from the monthly payment I make already ! THEY ARE LIARS !

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vortex debt group breach of contract

They did not explain in writing in their contract how all of the fees and charges were to be charged, they missrepresented how they were to go about there buisness. They didnt do what they said they were going to do, these things were stated right in there contract on how they would conduct there buisness, and because they didnt do what they stated they would do, we were turned over to collections on 2 accounts. Then when we cancelled relations with them, they were to cash us out on our special interest account, we only got $480.00 out of 2.000.00 that we had paid in 4 months. please get all information on these debt consolodaters before you sign anything. youre better off dealing with the crediters youreself, good luck

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Blizzard
Alexandria, US
Mar 28, 2012 6:18 pm EDT

The Global Client Solutions is really FUNK UP with my acct at bank... They sent refund check to me but I am still with Vortex, I paid over, Attorney was struggles with Chase. Guess what! Finally we got settlement but Global Client Solutions decided to threw the refund check to me. I sent email to vortex about Global Client Solution. I did deposit the check to my acct at bank. Guess what! The Check was RETURN. I got bounce and I have to pay fee. I don t have money until next Thursday (8 days). I am very piss off! I think GLOBAL CLIENT SOLUTIONS is not good organize and not enough responsible. I will never come back to Vortex again! THANKS LOT!

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Susan Peters
Calgary, CA
Aug 12, 2011 5:06 pm EDT

I am a women that has been on disability for the last four years. I have used my hide away money. Then Vortex contacted me, and it sounded like this could be my answer. I gave them there inital fee and had 10 days to cancel it with full reimbursment. On this note I did not get the Introduction information package until after the fact, this is where it states the 10 Day ###. They misreprented themselves. After two payment to them I realize that my one creditor was automatically taking the money out of my account. I tell this to my worker, Oh My she says, well have to cut you a hard check. Three weeks later no answer. Then I am turned over to someone else, and I am to do a reimbursment paper, but they sent it by mail...what baffles me is Why did I not reicive thhis by email, considering everything has been done on the computor to this date. I will only be recieving 50% of what I have given them that is if they pull through and pay me. I am baffled how a company like this is allowed to function as scam artists and do not get shut down by anyone .

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Susan Peters
Calgary, CA
Aug 12, 2011 4:53 pm EDT

I must say that for a company that is suppose to help people, they certainly misrepresented its company. I recieved their welcome package which was a whole 10 pieces of paper. After discovering that I had payed Vortex my initial fee, and two months automatic withdrawls, my one creditor was automatically taking my payment out. I called my worker and, between us had 10 emails in total, after three weeks of putting me off, she passed me off to someone else. This lady states I have to sign a reimbursmant paper. All of my activities have been on line with this company and now they have sent me this reimburstment paper by mail. They have taken 50% of what I have given, It sickens me that the government, allows companies like this to legally pull these scams especially to people who trusted them and needed there help. We wonder why people are so scepticial and have bad attitude towards people that say they can help us. I know I will never trust anyone that is trying to sell themselves. If its to good to be true, its a scam.

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Yeppers...
Welland, CA
Jun 03, 2011 3:09 am EDT

Okay, so I work for credit cards... Let the hassle begin. But, one thing I do know, is that it is our policy to NOT deal with Vortex. There's a few others out there- BEWARE. Side note? We'd always like to be able to deal with customers before getting a third party involved, it costs everyone less. If a customer tells me that they signed with Vortex, I tell them that they made a decision to deal with Vortex, and that our position is that we will continue to contact the customer with regards to anything pertaining to their account, including collections, settlements etc.

If there's one thing I can say - A not-for-profit credit counselling agency is your best bet. They are not looking to make a dime off of you, and you will pay your bills in full eventually. Always ask - are you "FOR PROFIT" or "NON-PROFIT".

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Vortex Scam
Sharbot Lake, CA
May 21, 2011 2:52 am EDT

WOW why is a company with so many serious complaints and law suits still operating? A Charley Smith called my elderly, ill mother from Vortex, claiming to be from TORONTO until she said he doesn't sound the least bit Canadian. Then it came out he's in Florida. He pressed until he got account information from her. She has GREAT credit, no collectors, no NEED for Vortex. She kept telling him that, but he pressed and pressed. THANK YOU for these comments so that I can see immediately this is a scam, and we can take action asap. SHAME ON YOU VORTEX for taking advantage of people. Your comments that people are just foolish spendthrifts who bring it on themselves shows just what your attitude is: Ugly, self-serving and callous. You need to find a decent, ethical line of work. We the victims are going to take you down.

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Vortex Scam
Sharbot Lake, CA
May 21, 2011 2:34 am EDT

Same here! They called my elderly mom in Canada who is ill, whose credit is FINE, and talked to her until she gave them information. THANKS for these comments so we know what we are dealing with. We need to curtail these people who falsely claim to "help" but actually take advantage of people.

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Duped Canadian
, CA
Feb 17, 2011 4:33 pm EST
Verified customer This comment was posted by a verified customer. Learn more

Wow, not very good comments about Vortex Debt Group / Capital Debt Relief, but I have found too, through experience that these 2 companies are absolute frauds! My husband & I are from Canada, so when they contacted us, (we sent an inquiry via internet add initially contacting them) the red flags went up almost immediately when they announced they are out of Margate Florida. I began the process with Mr. Nigel Soloman who went through the entire process with me, explained in quantitative detail how everything would work, how the creditors would be paid, how they would be paid for their services rendered to us. It all sounded legitimate. He then passed me on to his Manager, David Bishop who again went through the entire process, to ensure that I understood, I agreed that I did, he re-capped all of the banking information by which they would automatically withdraw the payments from our checking account on the 4th. of each month beginning March 2011, ending June 8 2011. Later that evening my husband & I had questions, and some serious concerns so the next day I called them to have these questions answered. It seemed as though they knew it was me calling, and I could not get through to Nigel Soloman, David Bishop, Mathew Enlow, who had emailed me saying he would be looking after our account, and finally Jamie Lyons who ia another Supervisor / Manager with Vortex.
Here are the facts for Canadian Consumers:
An American debt relief company has absolutely no LEGAL jurisdiction in Canada
They are not in any way sanctioned by The Canadian Securities Commission
They cannot be Licensed, Insured or Bonded in Canada
The bottom line, they cannot negotiate and settle a Canadian debt on your behalf as a Canadian Citizen!
I also sent the NOTICE OF RESCISSION FORM within the specified time frame of 3 days to cancel any and all action on my behalf, but have they received it? I don't know, no one there will accept a call from me!
A word of advice to all Canadians and Americans who think they are so far in debt they can't see daylight, ... Do your research, and most importantly, do not under any circumstance give them your banking information, pin numbers or any other information pertaining to you bank accounts! You will be guaranteed to end up in worse shape than when you began!

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scyr92
Mississauga, CA
Feb 16, 2011 4:37 pm EST

OMG! I clicked on a link thru Facebook and my hubby took the call. He thought this was a good thing and gave them all our info. They mailed us some papers and I just had a BAD feeling about them! I decided to call In Charge Canada and after talking with someone there, (and have a GOOD feeling about them) we decided to go with them instead. In Charge is an A rating on the BBC. We did NOT sign any papers with Vortex, BUT because my hubby gave them our bank account info, they tried to take $250.00 from our account! Luck for us, we had had some issues with Cash Money and were in the process of moving all transactions to our savings and will be closing our current checking account. BUT... our bank just charged us $40.00 for the reversal! GEEZ!
STAY AWAY FROM THIS COMPANY and WARN ALL OTHERS!

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G E R R Y
, US
Feb 15, 2011 10:32 pm EST

First of all Mac from Toronto is an idiot. 17% of total debt load is what they are entitled to earn> Canada says they can charge 25%. Vortex does 17%. Secondly, $59/month is for a third party to "hold" your money. That is the legal and ethical way to do business. 45% of total debt load goes to settle your debt. Problem is, people run up their cards, complain about Vortex and other companies and the say they got ripped off. Everything is legitimate and upfront. Ther is no need to call your creditors until sufficient funds have been built up. Had you done this yourself first, you wouldn't be crying and posting negative information. You would have a 780 credit rating and you wouldn't need their help.

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Isis Martha
Ft. Lauderdale, US
Jan 18, 2011 6:05 pm EST

It is true,
This Vortex Debt Group is nothing but a scam. It takes its payments out of what you are putting into an account for them to "manage" while you build up funds for your settlement. Then, they take more money every month (Min. 3 months, mine has been almost a year) while the card company's think about if they want to settle or not. They tell you it is in the process, and in the mean time, they aren't even contacting the credit card company. The phone number on the website, is always busy, and you play hell trying to reach anyone reguarding your account. Now, almost a year latter, bad credit, harassing calls to me, my family members, and my job, they tell me they can only settle for 90%. Thats not a settlement, especially since they have been taking fees every month since I started the program. No supervisor is never available to speak with, and you get a different story every time you call because you don't have one person managing your account.
For the love of God, don't get involved with this company. Sit down, figure out how much you can put away per month. Even if you don't pay that card for 6 months. Put the money aside, call the CC Co. yourself and set up a payment plan. Its not worth it!

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