Complaint Rating:

Company information:
Vodafone
India

Hi,

I am a pre-paid customer of Vodafone.

I would like to highlight this issue with you.I have requested to put my number in DND list and I got confirmtion through mail that it has been activated.But still after two months of its activation I am getting all the promotional marketing calls and sms.Can you please look into this matter as your customer service executives are very rude, they do not talk to pre-paid customers properly.And after talking to the I also do not receive the message, which I supposed to receive after taking to any customer care executive.There is one more issue that Vodafone is diducting Rs 30 monthly from my account without my consent.I will request you to please look into this matter very seriously.

I hope for your reply very soon, else I need to re-think to continue my service with Vodafonbe or not.

Regards,
Shashi