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Vodafone Complaints - internet connection

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Vodafone

Posted: 2008-12-09 by   Maria
internet connection
Complaint Rating:  100 % with 1 votes
Company information:
vodafone
Cairns, Queensland
Australia
Phone: 0437394827

I'm recently on contract with vodafone wireless broadband, I signed two years contract now the connection is a nightmare, it is slower than a dial up, most of the time I can't use it, i made compalin about about it, so they check my area and they think its congested, so theres nothing they can do about it, so I ask if I could cancel my contract, they agree but I have to pay a cancellation fee, is that right? when their not providing me the correct facility, what am I supposed to do? Can you pls advise me what to do.
Thank you


Maria
Comments Australia Internet Providers
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Comments

Sort by: Date | Rating
 466 days ago by   Maria +1 Votes
I don't quite understand what to say on this section
 466 days ago by   Maria 0 Votes
I'm just trying to be fair, paying someone for nothing is not fair on my side, money doesn't come easy for me, it doesn't grow on trees.I work hard and here's this big company ripping off ordinary workers like me.
 466 days ago by   Maria 0 Votes
so what can you do about it?
 332 days ago by   annoyed 0 Votes
Im with you 100%, I used to be with bigpond broadband - no problems at all. then I moved in with my boyfriend and he signed us up for Vodafone not knowing much ab out which one to choose. Very bad idea, ever sinse all we have had is trouble, we live smack bang in the middle of the coast and they told us the same thing either bad connection/congested - highly doubt it, if they get this complaint regularly they should be fixing this problem, I tell everyone not to sign up with them. our bills are so high and we raly use it, we get no free downloads nothing, just sucks the money right out of you, let alone doing business reports then having the connection just dissappear all today is VERY FUSTRATING. we dont have a money tree either aqnd the cancedllation was too high, cannot wait till it is ended. VODAFONE SHOULD BE DISCONTINUE3D BECAUSE ITS SUCH RUBBISH!!!

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