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Blue Label Telecoms
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www.bluelabeltelecoms.co.za
www.bluelabeltelecoms.co.za

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3.0 144 Reviews

Blue Label Telecoms Complaints Summary

73 Resolved
71 Unresolved
Our verdict: While Blue Label Telecoms has an above-average resolution rate, there’s room for improvement. Investigate common issues reported by customers and understand how they were resolved. Be prepared to follow up on your queries if needed, and keep detailed records of all interactions.
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Blue Label Telecoms reviews & complaints 144

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3:26 am EDT
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Blue Label Telecoms - cancellation of topup contract

l ve been phoning this company called rmcs to cancel my top up contract and l want my number back to ful prepaid as it was when before this top up contract, my number in question is [protected], my account number with edgars [protected], for the past 3 weeks no help/response lm getting from this company called rmcs. My next moves from now l will...

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6:24 am EST
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Blue Label Telecoms contract

.Buy airtime and on the 23 December 2014 received sms to welcome me as RMCS newest customer to the VODOCOM TOP UP.As a result of this my Blackberry Internet Services stopped working and Vodacom gave me the call centre number. After numerous telephone calls from the 29 December 2014 nobody come back to me. I get two different Ref Nr the first on the 6 January 2015 ref nr [protected] and then on the 12 January 2015 I spoke to Tumelo who promised that everything will be solved and give me the
second ref nr [protected] and that somebody will contact me in 24 hours and today 3 days later nobody phone me. I cant get hold of friend and family on whats app and also my facebook is down. CAN YOU PLESE ASSISIT ME URGENTLY WITH THIS, I also see on my Edgars statement the first payment went through, I will never take out any contract on a cell phone and if I want it I will directly go to VODACOM. I BEGGING YOU TO PLEASE SORT THIS OUT AS SOON AS POSSIBLE I TRIED FOR 3 WEEKS AND NOTHING MATERIALIZED.

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Update by Henda Joubert
Jan 21, 2015 12:17 am EST

It is the poorest ever service in my entire life I received. After 2 complaints and numerous phone call I still waiting for a month to cancel the CONTRACT on my Cell Phone. It cost me a lot of money as I used my prepaid to tried to solve the problem.
PLEASE URGENTLY CONTACT ME ON MY SEL OR ON [protected].

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2:52 am EST
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Blue Label Telecoms - my cell number changed to contract without my will1

Rmcs changed my prepaid number to contract without my concern in 2008 through jet store. I tried many times to cancel it but without success and I just give up until nw. But after 4full years no change nw I want help that can force rmcs to change my number to a prepaid. even vodacom cant cancel it. Nw you are my last hope.

Read full review of Blue Label Telecoms and 9 comments
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7:52 am EDT
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Blue Label Telecoms - registration for service without requesting such service

Received an sms from RMCS at 11:09 today informing me that my cell phone number had been activated for the Vodacom Top Up 49 S for RMCS. As a result of this my Blackberry Internet Services stopped working. I immediately contacted Vodacom and the agent on the customer care line informed me that this was an RMCS/ Jet/ Edgars matter and gave me their call...

Read full review of Blue Label Telecoms and 34 comments
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Contact Blue Label Telecoms customer service

Phone number

+27 115 233 030

Website

www.bluelabeltelecoms.co.za

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