Complaint Rating:

Company information:
VIV3 LABS
United States

GOD SEEING ALL THESE COMPLAINTS I FEEL LIKE SUCH A FOOL, HOW CAN WE CONTINUE TO LET PEOPLE BE RIPPED OFF BY THESE PEOPLE???

THE VIV3 SCAM!

I signed up for a free trial for "Acai Berries" free ended up costing over £70!! this company is a total scam,
No where did i see this
Thank you very much for contacting our customer service at Viv3 Labs.

We would like to inform you that on 2009-06-04 04:25:21 you were charged for the shipping and handling cost for the free trial. The 15 day free trial starts from the day of shipment of the order and implies that you have 15 days to try your order for free.

As stated in the terms and conditions of the purchase, which you accepted during the purchase process, if you do not cancel your account during the 15 days trial period, you will be charged for the product separately and thus the free trial converts into a regular subscription. We confirm that on 2009-06-19 04:50:39 you were charged for the product and have entered a monthly subscription cycle.

Since the account was not canceled, on 2009-07-04, we sent you another monthly supply of the product, and your credit card was automatically charged for the product.

We would like to confirm to you that your account has been canceled successfully as of today. This cancellation implies that starting from today 2009-07-28 no further charges will be made by our company and no product will be shipped out to you.

In event that you have not received your monthly product yet, you should expect to receive it within the next few days.


Nor did the bottle in question ever arrive, Imagine charging £70 for 60 tablets? that dont even work


DO NOT BUY ANYTHING OFF THESE PEOPLE