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Vitapower GRNutrition Complaints - Can't get them to stop!

Review all Vitapower GRNutrition complaints

Vitapower GRNutrition

Posted: 2006-08-21 by Dissatisfied Consumer [send email]
Can't get them to stop!
Complaint Rating:  97 % with 32 votes
I signed up and then after receiving my first shipment, called the company and canceled my requests so that I would not receive any future shipments or changes to my account. I returned the shipment and received a credit for it. However, a month later I received another box. This company is hard to reach and does not honor the requests of their customers when they which to cancel their original request for their products. I have since received two shipments and charges to my account. I can't get them to STOP. I guess the best course of action is to see if the bank can block all future invoice payments.

PO Box 17292
Wilmington, DE 19850.
Comments United States Health & Beauty
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Comments

822 days ago by Terrie Reamey [send email]
I am having the same problem and want to know how to stop them.
739 days ago by Susan Allred [send email]
Vitapower GRNutrition continue to charge my account and send product after numerous phone calls to cancel. Please get the word out on this scam. Report to Delaware attorney general please
732 days ago by Diane Waters [send email]
GRC Comprehensive. PO Box 17292 Wilmington, DE 19850. Ordered along with Windsor Pilates: I have been attempting to cancel this subscription for 3 months, I returned the 3rd box (marked refused) and are still being billed. Unable to get anyone to answer the following numbers 800 730-3018, 1-888-684-9660 or 888-848-2797. All of these numbers go to the same recording "hours of operation 8am to 10 pm central standard time". Please assist me on canceling this subscription.
648 days ago by Melissa Manwaring [send email]
I am having the same problem with this company! This should stop now!
640 days ago by Debra Castilleja [send email]
This company is horrible but I found a working number and they cancelled my subscription and gave me a refund. The number I called is 1-800-747-3503 I was given this number by my bank.
495 days ago by Andrea Pike [send email]
I returned 1 shipment marked "return to sender"then I got another. I am sick and tired of this. IfIi wanted it I would have kept the last shipment. If I can't get in touch with them, I can get in touch with my bank. I have just called the #given above-1-800-747-3503- and was told to call one of the other #s,which was one of the #s where no response was given-1-888--684-9660-mon. thru fri, 8am to 8pm. I just can't wait. If I have to write them a letter I can assure it will burn their hands when they touch it.
423 days ago by Bridget Moylan [send email]
I never received the 1st 2 shipments and when I called I was told a credit to my account would be issued. I received 1 package a week later and billed again. No Credit given for the other 2 shipments I did not receive.
392 days ago by Kristin Manning [send email]
Almost two years ago I tried their product. Then canceled because they tasted terrible. For over a year nothing was sent. Then, six months ago, they suddenly started sending me vitamins again. I can't get them to stop sending the vitamins. Contacted my bank, changed accounts - AND MY BANK IS STILL HONORING THEIR CHARGES! I'm in talks with my bank but I will get this resolved with the company as well. Remember folks! This is a FEDERAL OFFENSE! They cross state lines via shipping and thus the FBI should be involved in this. Call them up and get the FBI involved.
259 days ago by Dana Jones [send email]
I recieved the free plus shipping vitaclear vitamin packs with a proactive order..love proactive but the vitaclear made me sick.When I called to cancel the lady I spoke with was VERY helpful and polite...this is the number I recieved with my order...hope it helps...1-888-848-2797 or write GRN vitaclear (says vitapower on options) customer service center P.O. BOX 1851, Arden, N.C. 28704
247 days ago by Ryan [send email]
I JUST WANT TO LET ALL OF YOU KNOW THAT I HAD THE SAME PROBLEM. THEY TOOK MY MONEY AND I IMEDIATELY WROTE BBB YOU CAN DO IT ONLINE EASY AND FAST. IHAD A FULL REFUND WITHIN 7 DAYS.
111 days ago by Joanna [send email]
Reading these complaints, now I am aware how I got this scam to begin with. I wasn't even aware that I had signed on for Vitamins but they got me somehow with the Windsor Pilates that I ordered in the middle of the night. Make sure that you are paying attention to all of what they are offering. I sent the first package back, they sent another out, the same story. I told them that I never ordered these to begin with, now that I am enlightened at least I know where they came from and how they got here. I did send them back immedately, so I should not have been charged for them, I just got another box, and told the woman that I would never order vitamins online since I have a medical problem which only allows my doctor to order what vitamins and medications I can take. I hope that this is the last time I have to deal with Guthy-Genker Nutrition or any of their other products. Hopefully, this is the final episdode and they will credit my card $59.90, which still irks me, I don't think that I should have to pay for s&h. I think that I may call the BBB.
82 days ago by Kim [send email]
The only thing i was to tell anyone out there is to be smart asked lots of ? when your ordering anything off tv or on the internet, u know u have something called commen since, use it!! and no one can sale u anything with out asking you first so take the time to hear what there telling you and then asked if there is a club or auto ships or anything else involved not just can i cancel later guess what ur smart i hope and u know even if u cancel something u still have to pay for what you have already rec. i mean come on now ppl did u make it through high school or not ??

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