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Virginia Employment Commission [VEC]
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Virginia Employment Commission [VEC]
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Virginia Employment Commission [VEC] Complaints Summary

2 Resolved
293 Unresolved
Our verdict: If considering services from Virginia Employment Commission [VEC] with a critical resolution rate, extra caution is advised. Examine detailed customer feedback to understand the severity and nature of unresolved issues. Be prepared for the possibility of unsatisfactory responses and have contingency plans, including seeking assistance from consumer advocacy groups if necessary.
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Virginia Employment Commission [VEC] reviews & complaints 295

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2:31 pm EDT
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Virginia Employment Commission [VEC] Not receiving benefits

Benefit effective date 03/29/20. I have submitted to the best of my ability online until I returned to work. I have not received any benefits since applying. I have unable to reach a real person to assist me via phone, calling many times since then. I follow the phone prompts to having a question addressed and it becomes a never ending loop.Plus, I have sent letters via USPS to which I have had zero response. I am very frustrated. I am was accepted and completed each within the time allotted and am due the $600 per week that was slated to be given out - to which was expected - And Nothing Has Been Received!

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Virginia Employment Commission [VEC] Cares act eligibility

I called over 2 weeks ago and was told that due to my earning history that I did not qualify for unemployment payments but that I should be eligible for the CARES ACT payments. I have tried to reach someone several times a day and the recording states that due to the high volume of calls that VEC is unable to take my call and then hangs up on me. I need to find out the status but cannot get any help. I need someone to call me at [protected] to discuss this matter.

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10:33 pm EDT
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Virginia Employment Commission [VEC] ui services

I have been waiting for 10 weeks for payment on my unemployment benefits the 2 times out of 100 that I did speak to a representative they saidthey couldnt help me that I needed to wait for a hearing officer, I have been waiting since 6/14/2020, this is so frustrating... They dont call or answer the phone I havent recived a letter about a hearing!
Rodney lewis
Fredericksburg va
[protected]

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Virginia Employment Commission [VEC] Not getting my ui from va.

I have emailed, texted, overnight expressed mail (COST ME 26.00), called just to get hung up on.! Please someone help me. There is a glitch on my acct and no one can tell or HELP me fix it. I filed thru Colorado cuz i live here now. I worked in Va [protected] @ Golden Corral in Christiansburg. I have been told I qualify and have been reporting every week and it accepts it, BUT NO MONEY. Plzzz, I'm begging you to help me.. My name is Denys Lieurance, Last 4 of SS 2750 phone # [protected]. Please if you cannot help me, would you PLZ find someone who can, PLZ Thank you so very much.!

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4:21 pm EDT
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Virginia Employment Commission [VEC] Service provided by the agency

I had filed for unemployment benefits on 5/8/20. After providing additional information requested by the VEC twice, I have not heard anything on the progress of my case with the exception of one one call. They keep telling me that I need to speak to the deputy of determination for my case. They cannot tell me when he will call or give me any date that he may contact me. I have emailed our congressman Mr. Kline on this two additional times. It is amazing how inept an organization can be in a time that they are most needed. It should not take this long to get a phone call from this deputy considering the time that has past on this case. Email address: [protected]@aol.com

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8:56 am EDT
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Virginia Employment Commission [VEC] Pua benefits for clergy members

When the state was basically shut down back in March, we were unable to get to our churches and some of them are still closed. I have been helping these elderly pastors complete the unemployment for Clergy benefits under the CARES act and they should be compensated from March 22, 2020 when we had to shut our doors. Why are some of the claims being processed not using the effective date the doors were first closed? The PUA funds should be retroactive from day one. We could not get the PPP loan to pay our employees and now not to be able to get the back PUA money is really crippling our area ministries.

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Virginia Employment Commission [VEC] Unemployment benefits

On Sunday, June 28, 2020, I filed for the week ending July 4, 2020. I had not been back to my part- time employment until I was asked to come in on Saturday, July 4, 2020. I reported my hours and wages earned from that day at approximately $75.00, which was miscalculated. I received $46.18, so my weekly benefits should have been what's stipulated to me minus the $46.18. I did not receive my weekly filed unemployment benefits, which would have been directly deposited into my checking account on Wednesday, July 8, 2020. I was counting on this! I thought that there may have been an error, and the missed benefit would be directly deposited along with the next one. It wasn't. This occurred prior to the exhaustion of the benefits on Saturday, July 25, 2020. This isn't right! Therefore, I'm requesting to receive this back pay for that week, because this was not my error. This isn't fair to me, due to the COVID-19 conditions. I've made numerous calls to [protected], Monday- Fridays (designated times), and the extended days on Saturdays, from 9:00 a.m. to 1:00 p.m. almost every 10- 15 minutes a day, up until now. In addition, I called [protected], with no staff member to answer. The line is constantly busy, so, today, Thursday, July 30, 2020, I drove to the VEC Office, Alexandria, VA., in hopes of getting my matter resolved. Only to see that the office is closed. I understand that due to the Coronavirus (COVID-19) Pandemic that certain offices hours vary or may be closed. The recorded information needs to be updated that this office is closed, so that others want be inconvenienced. There was a lady there as well thinking that the office was opened. Thank you for your cooperation and time. Clarence Baskin

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Update by CBas
Jul 31, 2020 1:53 am EDT

Additional information to my compliant submitted on Friday, July31, 2020. 9202 Ivanhoe Road, Fort Washington, MD. 20744. I can be reached at [protected] (m); Email Address: docbaskin7933@yahoo.com. Thank you, Clarence L. Baskin, Jr.

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CNH5417
Arlington, Virginia, US
Apr 14, 2021 11:40 am EDT

These people are disgusting! Worst possible customer service. Talked to a woman today and was the rudest call agent that I’ve ever spoke with and was hung up on by another male agent after calling back to ask her name. VEC Alexandria.

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5:40 pm EDT

Virginia Employment Commission [VEC] Unemployment claim

I filed for unemployment 8 weeks ago. I cant ever get anyone on the phone and cant get answers. Its unacceptable. Neither or my former employer are contesting the fact that I am ineligible for traditional unemployment. I do not need a deputy to verify as it is NOT being contested. I intend to receive the PUA benefits. I owe rent, utilities and alot more and can not find work due to the pandemic. I need this resolved asap to avoid eviction. Ive been hung up on by representatives and am at my boiling point. Its not right and totally unnacceptable. Please help ASAP.

Robert Ensley
[protected]@outlook.com
Pin 994874
2153 salem rd
Spout spring va 24593
[protected]

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2:03 pm EDT
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Virginia Employment Commission [VEC] Unresolved pua issue

Hi my name is Tatyana Williams and I've been having this issue for 2-3 weeks as far as receiving my VEC money, or even just getting in touch with someone about this. I filed all the way back to March 21 when the VEC first started and was hoping to receive the money then on July 10 of 2020 I got a notification saying that my money had hit in the amount of $10, 928 but it failed to process due to the fact that I was using Cash App. But now I have my bank account set up with the money could be deposited into and they still will not send me it because I believe the system thinks I've received it which I have not and yes I have document that states the amount in the day I received it well more so screenshot I need to get this money so I can get out of this hotel that I am living in and I am also 12 weeks pregnant and have a baby on the way I find it really important and detrimental that I receive the money that I was supposed to already receive if someone could please help me it would be greatly appreciated thank you and have a blessed day. Ps I. Have reported my. Problem to 10 on your side Wavy10

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Janet Hsu
Leesburg, Virginia, US
Feb 12, 2021 10:22 am EST
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Now I know why our unemployment claims are low. Because we can never get thru the filing system.

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10:38 pm EDT
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Virginia Employment Commission [VEC] Unemployment

Yes. I. Did make. A. Mistake. On. Filing. My
Claim. But. It. Was. Done. By. Accident. I have. Never. Had. This. Happen. To me. Tried
To. Get. Help. But. No. Luck sent..emails
And. Putting. In. Applications. I. Do. Not. Have. Any. Money at. This. Time. I. Would like. To. Talk. To. Someone. About this I. Can
Be. Reached at. 804 276_3532. And. Email
[protected]@gmail.com..thanks

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Virginia Employment Commission [VEC] Benefit claims

I filed a claim starting 4-27-2020 and I have not received my full benefits when I was furloughed. I have been emailing, calling, and even talked to my HR representative. I feel this matter should be taking care of right away meaning it has been three months.

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Virginia Employment Commission [VEC] Can't get any assistance

6/2 Lori McKenney I file unemployment a month ago. every day I call to be hung up on I keep filing claims and no answer, no letter, and no money all my bills are due. I always work and at this time my tax money I paid should help me in a time of need . my email [protected]@gmail.com and phone number [protected] on 6/22 I file sa20173194841a1a01 and 6/26 sa2018016061626 . I call Richmond to file complaint let message om vec website and no help .

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Virginia Employment Commission [VEC] Compensation denial

The VEC leans very heavily towards favoring the employer in their decisions to the point of excluding legitimate claims by former employees. In Virginia, barely more than a quarter of those eligible to collect unemployment are able to do so because the VEC does not hold employers accountable for their manipulation of the system. An employer has rights and responsibilities but they can literally not even show up at appeals or hearings yet still receive a favorable decision which denies the affected employee any compensation.

I personally needed to collect when I was unemployed. My previous employer partially filled out the paperwork sent to them by the VEC. The answers provided did not justify the employer claiming that I left the job voluntarily. I was about to be laid off; this is not "voluntary" under Virginia law, but the employer was never taken to task over their assertion that my departure was voluntary. They did not show for any of the hearings; the hearing administrators ignored their absence and ruled in favor of the employer in spite of the record demonstrating they did not meet their burden of proof.

The employers in Virginia know how to game this system - if you ever find yourself in a situation where you need to collect unemployment there, good luck as you will be facing an uphill battle. If you ever leave a job in the face of a layoff, be ready for your former employer to deny everything by simply refusing to participate in the process. Economic times are tough and state governments know it - they are squeezing the system any way they can in order to avoid paying unemployment insurance, so they will take whatever the employer says as gospel before disbursing any funds to you - be ready for a fight and keep good records as you will need them. Even so, you're probably facing a losing battle with Virginia as they simply don't care - employers have no responsibility in the hearing process and can blow it all off without any negative repercussions. You have been warned.

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Chanee Williams
, US
Aug 25, 2016 9:01 am EDT

I'm looking for a lawyer, have you tried that?

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1:15 pm EDT
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Virginia Employment Commission [VEC] Bribe and corruption

Fred Scaggs sucks. He loves to scare victims of corruption by writing them about his preconceived/premeditated letter of fear mongering and hide the bribe and corruption through his accomplices by deprivation.

The judges always kept silent and kept the Tax Payers' money embezzled and wasted 24/7. Who wants to come here and loose his euro, Pound and much more by investing in such kind of bribe rigged State?

@ US Dollars Vs. 1 Euro is a bit away because and/or and still the white collar that killed it by its special interest will be pretending in court to make it 3 against 1 because it is deluded and eluded fear mongerers' group of White Collar Political Agenda.

I am not voting. Period.

Threatening or not, preconceived counterclaim of defamatory hoax or not, ARREST FRED SCAGG., and bust the bribers. Rule out Tim Kaine and Michael Steel so they do not delay justice and make it 4:1 because condusive "Politics" word is used.

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Virginia Employment Commission [VEC] Calls trying to persuade me in filing unemployment compensation with discriminatory state of new mexico

I filed my wrongful employment termination claim with the Virginia Unemployment Commission since the majority of my wages were made in that state based on the base period.

I have received two calls trying to persuade me to fill my unemployment compensation with the discriminatory state of New Mexico (Albuquerque)l.

I have had to call every step of the way to get the status of my claim. I always get general rules and regulations, but never anything in reference to benefit amount or dates that I must keep via mail.

When attempting to get this information by calling, I have been brushed aside or hung up on with no regard for me at all. In every case, I must struggle to get a supervisor.

I have instructed a federally employed colleague of mine from Washington, DC and an old co-worker (still employed with ex-employer) to be present during my fact-finding interview on May 4, 2009 at 8:30 am Mountain time.

Thank you for any assistance.

Jerrald T. Mackey

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Matthew Egan
Colonial Beach, US
Sep 23, 2023 12:29 pm EDT
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I have been filling my claim for weeks now and no checks have been issued.

Matthew Egan

[protected]

If this is not resolved I'm going to have the VA Attorney General file a suit and have the IRS audit your records

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Jason Stahl
, US
Nov 08, 2022 12:11 pm EST

Filed unemployment claim is September 2020 it's 2 years later and I still am at step one I can't get anything done from these people. Every time I call they say I need a personal pin number but I thought that's what a social security number was but anyway yeah I can't even get them to mail me that in the mail

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Ellen P Niday
, US
Nov 08, 2022 10:06 am EST

On October 31st, 2022, I received unauthorized payment on my debit card. The amount is $35.91, taken from my bank, the Salem VA union. There number is [protected]. If you need more information, please call me @ home [protected] Thank you, Ellen P Niday

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James Rives
, US
Oct 16, 2022 7:55 am EDT

My name is James C Rives.

I registered and was immediately unable to use said login to actually enter my account. I have an appeal to file based on what I believe to be an erroneous decision that I want to resolve before it becomes an even bigger headache.

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James Preas
, US
Oct 02, 2022 8:59 pm EDT

wouldnt let me singn in person on phone reset my account now cant make a new one saying cant verifi my digital id

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Gary Coston
, US
Feb 08, 2021 8:37 pm EST

I've been calling for MONTHS about my pua claims and I'm not even getting a ring I'm in danger of becoming homeless because my weekly payments stopped in December

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Anonym123ous
Lynchburg, US
Nov 25, 2012 5:36 pm EST
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I recently had a chance to view my blocked social security statement. The ring is massive and the core is a dangerous local university. I was so embarrassed. A volcanic cram hit my abdomen and I passed out, a coffee ground material. It took me down to main street of Lynchburg where the hate crime is. I left.

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joe123444
Arlington, US
Oct 07, 2014 3:38 pm EDT

No change after all these years - they are still VERY favorable towards the employer in VA. Word to the wise if you ever have to file in VA, you will probably get screwed. Keep good records, but remember that barely more than a quarter of those eligible for employment compensation in VA ever get to receive it. The employers can blow off the whole hearing process and not be punished at all - totally despicable behavior, but face it, the state doesn't really want to pay these benefits so they will take whatever loophole they can to avoid the process.

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One would think
Washington, US
Jul 03, 2010 10:54 pm EDT
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I received my first payment at the end of June, after initial filing in late April. Nothing but the runaround. The first few times0 "no record whatsoever" and I'm holding my "confirmation" in my hand- THE ONE THEY MAILED ME! Nobody knows why. If you ever reach someone, they say Oh, you'll get payment next week, yet it never comes. Actually, the last call, I appealed to get my payments for the first two months and the person on the telephone said, "I have no idea about the appeal and I have no idea who you should talk too." I asked for her supervisor several times and she kept saying her supervisor would have nothing to do with it- its handled out of Richmond, but she had no idea who I should call. I'm graduated top of my class- Cum Laude, I have a cell phone and a computer- I can not imagine what those who are lesser equipped to battle with them have to go through to feed their children. It is, without exaggeration, criminal what they are doing to people. You can tell its intentional as they do not keep a record of a single "contact". Or they don't admit it. I can't imagine telling someone in desperate need, "I don't have an answer for you, you're on your own." I could never work for such an agency, and I'm not one to be choosy at the moment. The managers should be help personally responsible and the state should be investigated. I'm blessed with friends who helped me through, even thought I've worked every day since I was 14 and should not have had to go through the humiliation of asking for their help. Please send advice if you know who I should contact about my appeal. Again, without exaggeration, of my 50+ telephone calls, not even a quarter made it through to a person, and maybe, just maybe, 4 of the conversations were with someone remotely interested and willing to be helpful. I was a Program Analyst for a Federal agency for 4 years. I will volunteer my time, as I'm unemployed, to review their process and offer recommendations. And unlike their hostile employees- I will remain focused on helping the citizens and protecting the Commonwealth, and overlook how I was treated in doing so. I bet they wont take me up on my offer.

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meandvec
, US
Jun 03, 2022 3:23 pm EDT

I can relate to you on the rudeness of SOME of the people I dealt with there. I feel like because they were working from home (some of them again not all) felt like they could act how they want to and be rude and accidentally disconnect you so on and so forth. It was like dealing with a bunch of children playing on the grown ups phone ya know? As far as them not keeping notes about who they are talking to, oddly enough, they do keep records but again, records that if and WHEN those records get pulled for court proceedings will clearly show the absolute childishness of some of these reps. I mean that I had asked when I first started calling about weather or not they keep notes because why should I have to call in and repeat myself 5 times a day? After that, a rep says ok, let me look. Then she said she sees something but not fully understanding. She really wanted to send me a new pin# which I didn't want to do just yet cause I was looking for SPECIALIST, not a customer service rep. So when you first call in you get a cust serv rep. They can only answer so many questions and its very general stuff. If you have an ISSUE, as most of us do when we are calling them up, then they MUST transfer us to a vm line to speak to a specialist. The vm specifically states that it could take up to 3 days for a specialist to return your call. You are supposed to leave your identifying information on the vm, this way when the specialist calls you back, you are not having to give your info back out again. Maybe last 4 or ss# and last four of pin(not sure about that as it has changed from one rep to another so many times) but anyway, that is the way it worked at first. When I spoke to my first specialist, well I did have to talk to 5 cust serv reps first to FINALLY GET ONE OF THEM TO TRANSFER ME TO A SPECIALIST. More than anything, not being able to call up and immediately get transferred to a specialist's vm in order to wait the 3 days to get some help, was the worse thing. That is what dragged everything out and let a gazillion under-qualified people to dig into my business that as far as I understood it they shouldn't be in. They shouldn't be in it cause they have no ability to assist. So why have me repeat myself over and over and over to find out SURPRISE SURPRISE YOU CAN'T HELP ME JUST TRANSFER ME TO THE VM FOR PETE SAKES ! I mean, the fact that you have to possibly wait up to 3 days to get a response is bad enough but to have to take 5 weeks just to get to the vm is really a huge problem. I started to feel like they just enjoyed messing with me. I'd call up and immediately say, please PLEASE, PLEASE ,PLEASE JUST TRANSFER ME TO THE SPECIALIST VM. I DON'T NEED TO TELL YOU ANYTHING, ITS JUST A WASTE OF TIME, YALL SHOULD HAVE IT ON MY RECORD AS TO WHAT IS GOING ON WITH MY CASE SO PLEASE JUST PUT ME TO THE VM. I don't think I've spoken to a specialist since the FIRST ONE THAT I SPOKE TO WHEN HE ADVISED ME TO SEND MY LICENSE AND SS CARD TO A FAX #. After that, I continued to deal with people who were not ACCEPTING THAT THEY WEREN'T SPECIALISTS...or they were messing with me, idk. I just think after you have already fought your way to get to a specialist the first time; they probably should take you on as THEIR CASE LOAD. YOU SHOULD GET THEIR DIRECT LINE, OF COURSE STILL UNDERSTANDING THAT IT COULD TAKE UP TO 3 DAYS FOR THEM TO RESPOND, BUT AT LEAST YOU CAN GET BACK TO THEM AGAIN . This man asked me to send on blind faith my license and ss card to a random fax number , after someone had just taken my money, stealing my identity in order to do so. He advised me it should be resolved within 3 to 4 weeks after that. I firmly believed that he was telling me the truth and felt that he knew what he was doing vs the reps below him that usually answer with "'I'm sorry we don't know, I can't answer that for you, It's not clear as to how long and so on and so on...

maybe you don't know because you can't know because you are not the specialists who you have to carefully screen calls to let them through to them. I mean honestly, once I've gone through the first intense screening to see weather or not I can speak to a specialist , why should I have to continue to do that over and over? It was bizarre, trying to get through to this man again to verify receipt of my id's was near impossible. I had 3 or 4 different cust serv reps tell me that yes they do show it as received but that's all they can tell me now I have to wait. I said, well I'd like to just speak to the specialist again if I can. They say they can't put me back directly to a certain person. I said ok just send me to the specialists in general. They disconnected me 3 times over. Each time I got someone saying that my id's were received...I'm like omg why do I have to keep telling each person why I'm calling when you have already had me on the phone...don't you think frustrating someone to this capacity will agitate someone?! The 4th person I spoke to , was verifying my personal info. Prior to this each person before did the same. For some reason, this last person verified my phone # as one not mine, I flipped, I said you know what this is why I just need to get to a specialist vm to verify receipt of id's that were sent over the other day. At this point I had already been reading a lot about how some of these thefts that took place a year earlier were thought to have been done internally. One of the reasons that this is what was suspected is because VEC ADAMANTLY DENIES THAT THEY HAD A SECURITY BREACH...well if you had NO BREACH, then someone inside had to do it, how else would this many people have redirected payments. I'm not talking about id theft where they applied for benefits and got it where the victim wasn't on unemployment. I'm talking about people like me, who were on unemployment and then had a week or more of benefits stolen from them by having it redirected to another bank acct#. How else than would so many people all at the same time wind up having their money redirected? Considering how the reps jerk you around, disconnect you, wont send you where you want to go, force you to give your info to each of them, they are the last ones in your account...for example, after 3 disconnects and verified info, the 4th person states the phone # in my acct doesn't match my number. At what point did that happen? The last rep, or the one I was talking to at that moment? Either way its happening right there in my opinion. I finally get switched to the specialist vm and I couldn't wait to be off the dam phone with any of them for 3 whole glorious days cause the stress that these calls would bring with the absolute stupidity of it all was exhausting. All I wanted to do was leave a vm for the specialist wait the 3 days and hear back from someone that ACTUALLY KNOWS WHAT'S GOING ON AND CAN FIX THE ISSUE, PLAYING GAMES WITH THESE KIDS WHO THOUGHT ITS FUN TO JERK YOU AROUND IS CRAZY...THAT'S ILLEGAL, I CAN'T UNDERSTAND HOW THE VEC ISN'T INSPECTING THESE CALLS AND THEIR ACCOUNTS SEEING WHO THEY TALKING TO , THEY SHOULD KNOW WHICH REP SPEAKING TO WHICH BENEFIT RECEIVER EACH TIME THEY TYPE IN A PERSONS SS# AND PIN# THEY SHOULD HAVE THAT LOCKED INTO THEIR LOG THAT GOES TO THE HIGHER UP PEOPLE. I firmly believed they had no security measures in place for all of these randos that were working from home because in house , I"m sure they didn't deal with this rampid problem of ethics and morals in such a way. People are less likely to do the dirt when you see them everyday. These kids act like they bullies on the internet and hey, if they found a way to get a way with it , they going to do it, cause , well everyone else is. That's what I mean about the record keeping. Ok so after leaving a message for my specialist ...within 5 minutes I got a call back. This was the first of MANY CALLS I WOULD RECEIVE LIKE THIS. Almost IMMEDIATELY, I would get a response. The woman asked for all my details ss pin situation, she was lost but I felt lucky I finally talking to my specialist and this going to be fixed asap. She saw the note from my specialist i think because she asked if I had sent the id's over. I told her as I did all the people all day that happened. She said ok, well you will need to resend it because we haven't received it. I absolutely lost it ...I should have just taken her fax number and that way I have proof as to where this # is going to exactly. I didn't however, I was livid, I said you don't make any sense...I spoke to 4 reps just before you WHO ALL SAID IT WAS RECEIVED AT THE FAX# I SENT IT TO ALL STATED SAME DATE AND TIME , WHY ARE YOU SAYING NO?! She tried to save herself , she said ok , well it's possible that they did receive it but didn't put it into the system yet...that still made no sense as they all said they saw it on the account which is in the system. She then said ok just one minute I'm going to reach out to a specialist real quick to see what is going on with this. As soon as she came back, I said ma'am, aren't YOU A SPECIALIST...she stuttered a bit , then said no...how could she after she came back from talking to a specialist FOR ME..she said that the specialist said if I'm struggling to make ends meet I need to go to social services and apply cause this will not be resolved in a few weeks. After that , I said you know what, I need to go cause I don't know who I'm talking to, she also wanted to change my pin# and I said NO DON'T CHANGE MY PIN# IF YOU DO I WONT BE ABLE TO FOLLOW UP ABOUT THIS WITH ANYONE UNTIL I GET THIS IN THE MAIL WHICH WILL TAKE A GOOD WEEK OR SO, GIVEN NO ONE GUNNA TAKE IT FROM THE MAIL!She ignored me and said she HAD TO DO IT. ODD, CAUSE NO ONE ELSE HAD TO DO IT...SHE WANTED TO CHANGE IT AND KEEP ME OFF OF IT FOR A WEEK OR SO. So a week later I FINALLY get to call back and once again ask to LEAVE A MESSAGE FOR THE SPECIALIST...AGAIN, IMPOSSIBLE TO GET THAT VM. THEY REFUSED, they forced me to tell them my story over and over and over again. Id keep reiterating I am already working on this and you don't have any answers for me, you need to transfer me to a specialist and allow me to speak to leave the message. The fact that the last rep who called me immediately after leaving a message on the SPECIALIST'S VM...i definitely did leave a message for SPECIALIST...the fact that she called me immediately, within minutes even, and led me to believe she WAS A SPECIALIST, THEN SHE ACTED AS IF SHE WAS GOING IN BETWEEN MYSELF AND A SPECIALIST AS IF SHE WAS ASKING THEN WHAT TO DO...THEN WHEN I GOT TIRED OF WHAT SEEMED LIKE BS TO ME , SHE THEN FORCED ME TO CHANGE MY PIN# THAT I DIDN'T WANT TO DO AT THAT TIME, ESPECIALLY NOT WITH THIS WACKO WHO CAME OUT THE WOODWORK PRETENDING TO BE SOMETHING SHE NOT AND DO SOMETHING THAT SHE CAN'T ..NO, ALSO THE OTHER REPS OFFERED TO CHANGE MY PIN# FOR ME AND I REQUESTED THAT THEY DID NOT, AS THERE WAS NO NEED TO DO THAT AT THAT POINT AS FAR AS I WAS CONCERNED MY [censored] WAS FROZEN WITH THAT PIN# THAT I WAS CURRENTLY USING. BY CREATING A NEW PIN# KNOWING THAT THE SPECIALIST WAS DUE TO CALL ME IN 3 DAYS, SHE PREVENTED ME FROM GETTING IN TOUCH WITH THAT PERSON, I THINK. SHE COULD HAVE CHANGED MY PHONE # AS SOME OTHER REP DID PRIOR (as a matter of fact I told her that had just happened and I was concerned that people who are supposed to be working there may be doing these things), THEN THE PIN# SHE HAS, SHE CAN USE THAT TO BE THE ONE WHO RECEIVED THE CALL FROM THE ACTUAL SPECIALIST. I've not any mail or any phone calls from anyone from this place except when I call them and leave a message that day for a SUPPOSED SPECIALIST , yet they are always calling right back and then it seem like they were just putting me back in the que to leave a message for the customer service. Anyway, I've gone through this stress for several months and i've had to take breaks for a few weeks here and there cause I cannot keep getting myself upset and aggrivated. I thought for certain I'd been able to get this fixed or at least get some sort of contact from people over there. These records that they did keep is after a while, i'd keep saying im not going into this anymore no offense but please read notes. Their notes are only mentioning how I think that one of them could have done it and so if these are the notes that the next one is going to read, that is why they are all acting this way to me. This doesn't explain why people did this in the beginning before there were notes , but moving forward these are the notes in there. That's crazy, they should not be putting notes in there that are trying to paint me in a bad light when in the beginning it was their craziness that pushed me to feel frustrated and scared and rightfully so. I also have been through some trauma myself and so when this stuff happens and it isn't resolved it makes me scared that this could be caused by some one else I should be concerned about. Someone redirecting a one week payment 2nd to last week before I was done with unemployment, is id theft and it scares me , I need to know who did it or at least who didn't in order to move on with my life. It has held me up for now I am afraid if my devices are hacked, my mail, neighbors , maintenance men, family , friends?...I mean , to leave this open ended the way that they did and then to have so many of these reps not send me to the vm I had requested, is bizarre. I just think that this should have been handled and COULD HAVE AND WOULD HAVE BEEN HANDLED CORRECTLY, IF THE REPS THAT PREVENTED ME THEN AND PREVENT ME STILL TO TALK TO THE CORRECT PEOPLE IS WHY 9 MONTHS LATER i STILL HAVE TO WAIT FOR THIS TO BE RESOLVED AND WHAT'S WORSE ONCE AGAIN MY TAX RETURN I CANT FILE AND ITS AFFECTING EVERY AREA OF MY LIFE NOT KNOWING HOW , WHO, AND WHY THIS HAPPENED TO ME. I CAN'T TRUST ANYONE OR ANY OF MY DEVICES AND I CAN'T AFFORD TO GET NEW ONES NOW, ITS VERY MUCH CRIPPLED ME. I JUST NEED THIS FIXED TO MOVE FORWARD.

T
T
Tavia
Madison, US
Oct 22, 2009 2:29 pm EDT

My case is similar. I lost my position in July and have spent the last three months trying to get compensation from the state of Virginia. First, there was no record of my employment - even though I had filed 2008 Virginia Income Tax forms! When that was finally resolved and I received a letter explaining my compensation benefits, there was no indication that there would be any further delay.

When I finally spoke with a human being - after several hours on hold and three phone calls, I was informed (with a lot of complaints) that I STILL had not been approved for compensation and that would take another 28 days from the date on the letter!

Needless to say, at this point all funds are running extremely low - with no job offers in sight - and increasingly aggressive calls about late bills.

I think that the Virginia office is woefully understaffed (probably the reason they wanted you to register in another state) and the system is obviously dysfunctional. There are so many of us in the same boat that the whole situation is unbearable! We are prisoners of the system - dammed for losing our jobs, dammed for needing a speedy resolution for aid, and doomed to be constantly victimized by the very agencies that are supposed to provide support.

Nuff said.

Virginia Employment Commission [VEC] In-depth Review

Website Design and User Experience: The Virginia Employment Commission (VEC) website has a clean and user-friendly design, making it easy to navigate and find the information you need. The layout is intuitive, with clear menus and search functions that help users quickly access the desired resources. The site also loads quickly, ensuring a smooth browsing experience.

Services Offered: VEC offers a wide range of services to both job seekers and employers. Job seekers can access job listings, career resources, and training programs to enhance their skills and increase their chances of finding employment. Employers can post job openings, search for qualified candidates, and access resources to streamline their hiring process.

Job Search and Application Process: The job search feature on the VEC website is robust and allows users to search for jobs based on various criteria such as location, industry, and job type. The application process is straightforward, with clear instructions on how to apply for each job listing. Users can also create an account to save their job searches and receive email notifications for new job postings.

Customer Support and Communication: VEC provides excellent customer support and communication channels. Users can contact the VEC through phone, email, or by visiting their local office for assistance. The website also offers a comprehensive FAQ section that addresses common queries and concerns.

Job Placement Success Rate: While specific data on job placement success rates is not readily available on the website, VEC is committed to helping job seekers find employment. With their extensive resources, training programs, and partnerships with employers, VEC strives to increase job placement success rates for individuals seeking employment.

Employer Services: VEC offers a range of services to employers, including job posting and recruitment assistance. Employers can easily post job openings on the website and access a pool of qualified candidates. The website also provides resources and tools to help employers streamline their hiring process and connect with potential employees.

Unemployment Benefits and Claims Process: The VEC website provides comprehensive information on unemployment benefits and the claims process. Users can find detailed instructions on how to file for unemployment benefits, eligibility requirements, and information on the duration and amount of benefits. The website also offers resources to help individuals navigate the claims process smoothly.

Resources and Tools for Job Seekers: VEC offers a wealth of resources and tools to assist job seekers in their job search. The website provides access to career exploration tools, resume building resources, interview tips, and training programs. These resources empower job seekers to enhance their skills and increase their chances of finding employment.

Accessibility and Inclusivity: The VEC website is designed with accessibility and inclusivity in mind. It adheres to web accessibility standards, ensuring that individuals with disabilities can access and navigate the site effectively. The website also provides language translation options to cater to a diverse user base.

Privacy and Security Measures: VEC prioritizes the privacy and security of user information. The website employs encryption and secure data storage to protect user data from unauthorized access. VEC also has a privacy policy in place, outlining how user information is collected, used, and protected.

Transparency and Accountability: VEC demonstrates transparency and accountability through its clear and detailed information on its services, benefits, and processes. The website provides comprehensive information on eligibility criteria, application procedures, and the rights and responsibilities of both job seekers and employers. VEC also publishes annual reports and performance metrics to showcase its accountability to the public.

Overall User Satisfaction and Ratings: Overall, users are highly satisfied with the VEC website and its services. The user-friendly design, comprehensive resources, and excellent customer support contribute to a positive user experience. While specific user ratings are not available on the website, the positive feedback and testimonials from job seekers and employers reflect the effectiveness and value of VEC's services.

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Contact Virginia Employment Commission [VEC] customer service

Phone numbers

+1 (866) 832-2363 +1 (804) 221-5054 More phone numbers

Website

www.vec.virginia.gov

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