Complaint Rating:

Company information:
Virgin Mobile
3400 hardwood forest drive
Nebraska
United States
Phone: 502-933-1256
www.virginmobileusa.com

Brand new activated CC was given to Virgin Mobile charges was applied that was not authorized... they say they they will put you on 18 cents pay as you go but put you on 20 cent plan cheap phones - and then simone which is automated answering service is the worse. You can not understand her she does not understand you and Virgin Mobile puts you on hold while extremely loud music plays -worse company to do any business with.

I feel sorry for the workers who have to follow company policy's over worked under payed!