Complaint Rating:

Virgin media should not be trading as their service is virtually no existent, they recently worked on my neighbors property and managed to break my broad band connection. A shared line! After many phone calls, and much time listening to the horrible on hold music, I am sure it is a deterrent, arrangements were made for them to gain access to the property, for which they did not turn up to, costing me loss of earnings, when they did finally turn up, it turned out that the fault was totally outside the property. I am still waiting for compensation. In frustration I have turned to another supplier which turned out to be both cheaper, and faster. I look forward to VM last day of trading, it is a shame that Sir Richard does not kick this lot into touch, and kick A. for all the naive greedy managers for suggesting talking on this dead duck.