Complaint Rating:

Company information:
VIP Travel
Lexington, South Carolina
United States
Phone: 866-763-6372

My husband and I have been trying since 10/08 to get our refund (close to $4, 000)4without any success. The SC Consumer Affairs have been notified, The BBB and the Federal Trade Commission. The have a contract you sign which states no cancellation... the Cooling off rule set by the FTC states that this type of business contract is to give consumers 3 days to decide and they do have the right to cancel within that time period, even though they don't have it on their contract. Go read the Cooling off Rule and see for yourself. It states that even if they don't put it on the contract we have the right to cancel. Well its been along battle and so frustrating and time consuming to us. Contact the SC Consumer Affairs Department, they have been contacted by quite a few others for the same thing and I hope they can bring us some justice.