Complaint Rating:

Company information:
VIP Travel
Durham, North Carolina
United States
Phone: 1-866-763-6372
http://www.viptravelmembers.com/default.asp?sid=13552&pid=18315

My partner and I went to a presentation and thought it was a great idea...life long vacation discounts. Instead of the two free airline tickets, we were offered an extra week per year, so we took that.

Every time i have called them for a reservation, either everything is booked or they're waiting for a call back from someone. I called for airline reservations and car rental and the price they gave me was higher than any of the other online companies. I told Melissa this and she got a major attitude and then went to Travelocity and offered to book the cheaper flight for me...WTF? I could do that myself!

I am looking at what legal action I can take and may even go down there in person to deliver my complaint.

Anyone have any suggestions?