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VIP Travel Complaints - Not an accredited BBB company!

Review all VIP Travel complaints

VIP Travel

Posted: 2008-03-09 by John Jourdan [send email]
Not an accredited BBB company!
Complaint Rating:  100 % with 8 votes
Company information:
VIP Travel
Lexington, South Carolina
United States

VIP Travel is not an accredited Better Business Bureau company. There have been 79 complaints filed against them. They use deceptive and dishonest sales practices to get people to sign contracts to become members of their travel club. The membership is in the thousands of dollars. If you are invited to attend one of their sales presentations, use caution or better yet, don't go. I've tried to get VIP to refund my money by pointing out specific dishonest and deceptive travel savings claims made in the sales presentation, and the president, Michael Mitchell, refuses to do it.
Comments United States Travel & Vacations
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Comments

112 days ago by Alberto Canosa [send email]
With this company we have the same problem. They scam us.
78 days ago by Rick Butler [send email]
We purchase a membership Sept. 17, 2007. Have tried to use our membership without success. Finally after months of trying, filed a complaint with Department of Consumer Advocate South Carolina, a TV station in SC, and several internet complaint boards. Here is part of their response to all three areas:They said:

'they had explained, and stated at the seminar where we bought the membership, and in their membership pack, any request for accommodation outside their 'major areas of concentration', was not promised their service.

Well, I am printing, directly from their membership packet:

'The VIP Travel Plan is unique in the fact that 'each' time you travel you will enjoy substantial savings. Whether you enjoy luxurious condos, cruising, all-inclusive reports, 3, 4, and 5 Star hotels, discounts on theme park tickets, restaurants, golf or RV rental, we can accommodate 'all' of your travel needs while saving you and your family money.'

(1) That's what we were told at the seminar, when we bought the membership;
(2) that is what is published in their membership pack.

It appears they do not abide by their own membership publications. I have not attaacked them anywhere. I have, however, stated fact, after fact, after fact.

Please review here and other internet complaint boards, do a search on
'VIP Travel' and you can decide for yourself if you wish to do business with them.

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