Complaint Rating:

Company information:
VIP Travel
South Carolina
United States

This company fails to deliver the services promised and uses very deceptive sales tactics. We signed up for $3998 because we did not need or want their condo weeks. They assured us that thye could save us money on short notice trips like weekends, and for sho0rt notice trips for a week, etc. We tried on 4 occassions to use the service and they could not deliver for any of the requests. The President of the company's attitude is that their contract is non-cancellable whether they deliver or not and too bad for you if they fail. He claims they have vitually no complaints against them though we see roughly 65 claims through the BBB recently. There sales people promises whatever they have to to get your money and the company says they are not responsible for the sales peoples promises. They have ignored our attorney's letters. This company is a scam and everyone should be aware to steer clear of this company.