Vijay Sales not Service oriented. In spite of having bunch of staff/sales men at Thane, godbunder Vijay Sales store, a big swanky store which has opened just 2 months back, the store manager Mr. bhattacharya and his service staff are insult to current service oriented economy. With growth of economy i always thought that now is time to have good customer service but i was wrong after i visited Vijay sales, thane.
I blocked a 1 ton Hitachi Split AC which Bhattacharya promised will be delivered on Tuesday for which i was supposed to pay on Monday, when Monday evening i visited the store i was promised to get the delivery on Tuesday but was told that they will chk on the stock and get back.
After waiting for 1.5 hrs i decided to cal back when i was on hold for quite some time, for a moment i felt that the need was only from my side and the sales men were lest bothered to manage customer. After many follow ups i was denied the Ac and was told that i'll get the same only on Friday delay of 3 days.
I strongly appeal people not to trust such unprofessional people.