logo
The most trusted and popular consumer complaints website
Follow us
Connect With: Connect with Facebook Connect with Yahoo Connect with Google Connect with Twitter Connect with LinkedIn

Share with Others

Recently Discussed Complaints

1. (0 mins ago)
Kate Spade
Worst customer service I have ever experienced
2. (5 mins ago)
electronics8881.com
Beware
3. (13 mins ago)
Weekly Youth Pay
Website is scam – don’t waste time
4. (25 mins ago)
Ally Bank
Danger deposits
5. (36 mins ago)
Fake Passport Websites
Scam or Real?

Consumer Tips & Tricks

Latest News & Stories

Latest Questions

Victoria's Secret Complaints & Reviews - Online Order

Victoria's Secret Contacts & Informations

Victoria's Secret

Posted: 2011-03-21 by    fishylee

Online Order

Complaint Rating:  0 % with 0 votes
Contact information:
Victoria's Secret
United States
I placed an order from VS early January. They ended up sending me the wrong order, so I sent it back. When the stuff I ordered arrived, I returned that stuff too. They gave me a refund and I thought that was that. A month later, I get an email saying they never received the return of the incorrect items, and would therefore be charged again in 14 days. I called customer service and the lady checked my tracking info and saw they in fact everything was returned. She said she marked the items as returned and said I wouldn't be charged. 3 weeks later, my credit card was charged again. I called, now for the fifth time, almost 2 months after I placed my original order, and was told I would be getting the charges reversed. Let's hope this is the last time I will have to call customer service. Beware if you order from this company...you will have to watch your credit card statement carefully and probably spend tons of time on the phone.
Comments United States Clothing, Shoes & Acc
Share with others:  
Was the above complaint useful to you?    


Comments

Sort by: Date | Rating
 21st of Mar, 2011 by   fishylee 0 Votes
I placed an order from VS early January. They ended up sending me the wrong order, so I sent it back. When the stuff I ordered arrived, I returned that stuff too. They gave me a refund and I thought that was that. A month later, I get an email saying they never received the return of the incorrect items, and would therefore be charged again in 14 days. I called customer service and the lady checked my tracking info and saw they in fact everything was returned. She said she marked the items as returned and said I wouldn't be charged. 3 weeks later, my credit card was charged again. I called, now for the fifth time, almost 2 months after I placed my original order, and was told I would be getting the charges reversed. Let's hope this is the last time I will have to call customer service. Beware if you order from this company...you will have to watch your credit card statement carefully and probably spend tons of time on the phone.

Post your Comment

Please check text spelling before submitting a comment
Your attitude towards ComplaintAgree Neutral Disagree
Comment text
Attach photos (optional)

Videos

Voter Fraud

Latest Groups

Today's Mess-Up Photo


RSS Feed
bdomains.com
loading
     
 
Login close
Email:
Password:

Forgot your password?