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Rip off

Complaint Rating:  100 % with 1 votes
100% 1
Contact information:
United States
Vibco's engineers up-sold me to a much larger product than I needed. Their salesmen then agreed to EXCHANGE the too-large one for smaller one. They gave me an RMA and acknowledged receipt of the too-large one in sound condition. Then, they charged my card for the new one; waited until it was in-service too long to return; and reneged on the credit they'd promised on the old one. Company president Karl was snide and smug about ripping me off in this way.
Complaint comments Comments Complaint country United States Complaint category Products & Services
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