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Vesta-T-Mobile Complaints - Fradulant Charges to my AMEX card

Review all Vesta-T-Mobile complaints

Vesta-T-Mobile
Posted: 2009-07-04 by   53trader
Fradulant Charges to my AMEX card
Complaint Rating: 100 % with 2 votes
Company information:
Vesta-T-Mobile
Frankfort, Kentucky
United States

I had two unauthorized charges of $10.60 on my credit card bill from this company? I do not, nor have I EVER done business with them, nor do I use their wireless company!
Comments United States Unauthorized Mobile Charges
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Comments

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 126 days ago by   53trader 0 Votes
I was charged two charges to my AMEX card. I never have done business with Vesta T Mobile? So how did this occur?
 126 days ago by   tykettto +1 Votes
Why not call your AMEX card customer service? It sounds like your card was stolen. Sometimes fraudulent charges get through, that's not T-mobile's fault. Place the blame where it belongs: the thief who hacked your card account.

You'd better call AMEX asap.
 106 days ago by   Vesta eCustomer Support 0 Votes
Vesta processes millions of prepaid recharge payments each month on behalf of telecom companies and their customers. We continually monitor orders for unauthorized or fraudulent use of payment devices, and actively work with customers to resolve any issues or disputes promptly and fairly. This is evidenced by our “A” rating by the Better Business Bureau.

If you have questions regarding a charge from Vesta on your credit card bill or bank statement, email ecustomersupport@trustvesta.com
or call toll free 888 278 3397. A representative will be glad to assist you

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