Complaint Rating:

On 21st of april 2008. I checked in Karachi airport, the lady was in check in desk so i approached the desk and said hello to her and handed my passport and e-ticket and requested her that if she can issue me a window seat she remain quiet and concentrate on talking to her colleague then she passed me back my passport and boarding pass so I asked her again that if she give me the window seat which she reply me yes anyway I boarded the plane from Karachi to Dubai that was fine I had a window seat I arrived Dubai and catch the connecting flight to Manchester when i boarded the plane but when i reached to my seat then I found out my seat is not the window seat but opposite the toilets and next to lady and her baby so I asked the flight attendant if she can move me from that seat and i explain her that I requested for the window seat she reply me that she will try and come back to me but she did not come back to me after that so I again ask for the senior staff the lady came after an hour and i explain to her everything she appologise to me and pass me the complaint form and she said to me she going to have a word with her colleague and then she come back to me with the explanation but like others i did not see her again I feel very disgusting, I always travel with emirates because of thier excellent service and very proffesional and friendly staff but after this experience I decided not to travel with emirates anymore. Emirates need to look at thier staff training specially when is lots of competitions in these days between airlines