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Direct TV Complaints - Very poor service!

Review all Direct TV complaints

Direct TV

Posted: 2008-03-09 by Lonny Smith [send email]
Very poor service!
Complaint Rating:  100 % with 1 votes
Company information:
Direct TV
Millersville, Pennsylvania
United States
Phone: 717-871-1835

Direct TV offers no service. With out most HD channels for months. Now no tv at all. Keeps searching for a non existent signal. Have Verizon for home phone, internet and the tv. you can't even file a complaint against them as they lead you down one rabbit trail after another. They don't want to hear it or fix it. The worst service of any company I have ever dealt with. Will give them the boot as soon as I can get another service. No one else can be this bad. Some government agency needs to get involved and go after this company.
Comments United States Satellite & Cable TV
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Comments

21 days ago by Upset Customer [send email]
I agree! I am in Houston but have experience nightmare service as well. I waited until after 2:30 for them to arrive for an appt. bwtn. 8am & noon. The installer drills 2 sets of holes in my new roof - and then tells me that he can't get a signal and leaves. Rude and unhelpful. I called to complain and they told me there was noone available to speak to me and they would put my name on a list to be contacted. Unbelievable!!
I agree that some sort of action needs to be taken against them.

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