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Cricket Wireless Complaints - Very poor customer service

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Cricket Wireless
Posted: 2009-10-03 by   GerH74
Very poor customer service
Complaint Rating: 100 % with 1 votes
Company information:
Cricket Wireless
United States

Cricket refuses to research information to verify my bill has been misdirected in payments to a false number unknown to me. My bank verifies payments made timely and also deductions from my account for the same phone number. Why can't cricket just check their billing records and clear this up? A refund of more than $300 is due to me and no one is trying to clear this up. Customer service is VERY POOR.
Comments United States Products & Services
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