Complaint Rating:

The customer service has been very harsh and has not been helpful. They are rude and often end up giving wrong information to the clients. For eg. I dropped a cheque in one of their ATM in Madgaon, Goa and the amount was not deducted from the statement. When I checked with the customer service they told me that they don't pick up the cheques from the ATM. Immediately I issued a fresh cheque and made the payment but my previous cheque which was lost by the ICICI bank people. . And when I call the bank they say that they cant help it. There were several other incidents like this. Same way i have only 5000 rs balance in my card they disturbed me like any thing and talk on phone very rubbish language, and send a person to collect the cheque my residence with out informing me, who had came to residence look like a drunk ed...