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Innovative Merchant Solutions Complaints - very bad company

Review all Innovative Merchant Solutions complaints

Innovative Merchant Solutions
Posted: 2008-11-07 by Vinny8660  [send email]
very bad company
Complaint Rating: 100 % with 2 votes
Company information:
Innovative Merchant Solutions
2125 Burbank Blvd #100
Woodland Hills, California
United States
Phone: 800-397-0707
innovativemerchant.com

Their salesman misrepresents things and never said anything about a termination fee. I never would have signed if they had been upfront about a termination fee($395.). They are a very crooked and their representatives are horrible at providing customer service. They suck, suck, suck!!!
Comments United States Credit Cards
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Comments

 Sort by: Date | Rating
 288 days ago by   LeAnne Jespersen 0 Votes
IMS is committed to transparency of pricing and fees, including termination fees. The application language quoted in the report regarding termination fees is printed in bold and is located immediately above the applicant's signature line to help draw attention to the fact that termination fees apply. The Merchant Agreement, which is an important part of defining the obligations of the parties under the relationship, clearly describes the standard termination fee. IMS takes care to describe merchant obligations in clear and unambiguous terms in its application and merchant agreement. It encourages and expects that merchants entering into such an important relationship take appropriate time to understand their obligations under the relationship.

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