Complaint Rating:

Company information:
Verizon
United States

I work from home and naturally receive emails from my coworkers in other parts of the US. While Verizon dutifully lets their emails land in my inbox, every few weeks when I try to reply to my peers Verizon tells me that I am trying to spam someone.

Repeated requests to not categorize my replies to someone as spam (aside from the fact that I've never spammed anyone in my life) allow me to respond to my coworkers for a little while... and then the "blocking" of my outgoing mail starts again. At which point I have to ask the fine team at 'spamdetector.update@verizon.net' for permission to send out my work-related emails.

Every time this happens, it interrupts the flow of our work and I'm wasting time asking my ISP to let my emails go out, instead of producing and earning a living.

Never again Verizon!