Verizon reviews and complaints 1
View all 1259 complaintsVerizon - fios
When disconnecting service with Verizon, the number was ported to Bright House in July, the equipment for tv was also returned in July. The assumption was if the equipment was returned to the Verizon store and the number was ported out the account would be discontinued. When I saw another charge to the bank account in August, I called to check what was going on and was told the account is not disconnected. Verizon, when the equipment was returned, should have advised that further action would be necessary to completely disconnect the account. Also, the equipment was returned in July and Verizon is stating the equipment was not returned to them until 8/28 which according to Karen, supervisor in Missouri office, which was the date the items were returned to the shelf. The Verizon services cannot be used without the equipment so if all equipment for account is returned the service can not be used.
Latest Verizon Reviews
Total by verizon Mobile phone service Disconnected account and paying balance and dated proof bill is paid Upgrading phone Verizon wirelessGiving a Voice to Consumers
At ComplaintsBoard, we know how real consumer issues matter. Our platform is a special place for honest opinions, where people share their reviews openly and honestly, whether good or bad.
Our team checks each complaint or review thoroughly to confirm that each one comes from a real customer experience, keeping our platform trustworthy.
We're totally cool with complaints, as long as you've got some evidence to back it up. Whether it's a photo, a detailed story, or documents, providing evidence makes your complaint more believable and helps others make smart choices.
ComplaintsBoard is more than just a place to share complaints; it's a community where we talk things out fairly. We welcome reviews that not only point out problems but also mention any positive experiences, giving a balanced view.
We're dedicated to providing a fair and unbiased platform for all complaints. Every complaint is important to us, no matter what it's about, ensuring your concerns are heard and respected.
I have been trying to call Verizon for days...you get put on hold for up to two hours sometimes and still no one answers...They cant want their money to badly if they cant answer to hear your concerns about their errors on your bill...but I’m sure they think they never make errors! I'm sick of their crap! They have ripped me off so bad over the last couple of years. Every time I think problem solved they do something else stupid. Why can’t they keep a set rate! So a person knows what is to come each month. I can’t afford fluctuation bills each month!
I really hate Verizon...and I tell everyone don’t go with them for business if you can help it!